Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,598 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a advent calender. It arrived really well packaged and the item is good quality. I use this company every year for their calender range.”

Helpful Report

Dear Nicola It's really good to hear that you come back to us every year for buying your advent calendars, and thank you for leaving us such a lovely review. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Really great customer experience and lovely earrings,really unusual and great value for a lovely birthday present for my daughter.”

Helpful Report

Hi Nicky So glad you loved the earrings which you bought for your daughter. And thank you for the feedback which we really appreciate. Best wishes Rachel Cotswold Trading

“Excellent place to purchase, fast delivery, customer service excellent. Unfortunately my purchases (2) had to be returned because they didn’t fit but i would shop here again. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Thanks for the 5-star review June even if you did have to return the purchases as they didn't fit. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Great customer service items were delivered the next day , well packaged very pleased. Thank you Cotswold Trading .”

Helpful Report

Hi Marie, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our customer service and that we were able to get the items delivered to you promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I have had nothing but good service from your company both from ordering and ord delivery keep it up”

Helpful Report

Hi Heather, Wow that's great to hear! Thank you for the complimentary review, I'm glad we could help and that everything was good with your order. We welcome you back to shop with us again soon. Best Wishes Sophie

“Good product, prompt delivery!”

Helpful Report

Thanks for the great review!

“Arrived quickly and are a great buy.”

Helpful Report

Thanks for the 5 star review, Elizabeth!

“Always great selection of items I like. Great customer service too. Above and beyond to be proactively helpful. Thank you”

Helpful Report

Hi Josephine Thank you so much for your lovely comments about our products and customer service, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“One of the best retailers out there at the moment. This my second time of buying from Cotswold Trading. First class service. First class products. Just had my beautiful doormats delivered. Was very much pleased. Thanks again Cotswold Trading. It's always been a great experience buying from you.”

Helpful Report

Hi Akemeh We're so pleased you loved the mats you purchased from us - thank you for taking the time to leave us such a great review. Hope you'll be back to shop with us again. Best wishes Rachel Cotswold Trading

“Fabulous service, lovely jacket and will definitely recommend Corswold Trading. Thank you”

Helpful Report

Thank you Karen, we really appreciate you leaving such lovely feedback. Best wishes Rachel Cotswold Trading

“Cotswold Trading a great site to visit, selling interesting products. Always find something different for friends & family's Birthday & Christmas gifts”

Helpful Report

Hi Cilla Many thanks for taking the time to leave us a review and we hope to see you shopping with us again. Best wishes Rachel Cotswold Trading

“Lovely little towels, very cute”

Helpful Report

Hi Amanda Thanks for leaving us a 5-star review, so pleased that you love the Atsuko Matano towels - they're one of our favourites! Best wishes Rachel Cotswold Trading

“service and product excellent”

Helpful Report

Thanks for the 5-star review Catherine!

“I bought two very pretty brooches that were delivered promptly. Unfortunately, one was faulty, however I rang and spoke to a very friendly and understanding lady who sent a replacement without hesitation. Great service!”

Cotswold Trading 5 star review on 16th September 2024

Helpful Report

Dear Martine Thank you so much for sending us a picture of you styling the 'love' brooch on a denim jacket - it looks great! If it's OK with you, we'd love to use the picture and put in our Instagram feed to show customers how these brooches can be worn. We appreciate you taking the time to send us feedback, much appreciated. Best wishes Rachel Cotswold Trading

“Great hat,keeps the sun (whilst we have it) off but alliws for a bit of air around the head. Very well packaged, would 100% do business again.”

Helpful Report

Hi Brian Thank you so much for taking the time to leave us a review, we appreciate the feedback we receive. Look forward to you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Excellent customer service spoke to Rachel placed my order to my surprise it came the next day. Great delivery & packaged really well very happy with my Robert Welch products. Thank you Cotswold trading.”

Helpful Report

Hi Marie I'm so glad that you were pleased with the purchase of your Robert Welch items, thank you again for shopping with us. Best wishes Rachel Cotswold Trading

“Excellent chocolate! Thank you for packing the shipment so perfectly, too.”

Helpful Report

Thanks for the 5-star review Stacy! Best wishes Rachel Cotswold Trading

“Amazing speedy service very happy with the way the item was safely packaged too.”

Helpful Report

Hi Lorraine So glad that you were happy with the service you received from us at Cotswold Trading. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Lovely product,just as advertised.Prompt delivery,and well packaged.Thank You.”

Helpful Report

Many thanks for the 5-star review!

“Used Cotswold trading before hence going back to them again. No fuss very easy to use and arrives quickly.”

Helpful Report

Dear Pamela Thank you for choosing us again for your online purchase. We really appreciate the time taken to leave us the feedback. Best wishes Rachel Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,598 reviews