Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,598 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE Cotswolds Trading Company. The staff that has communicated with me online have been so friendly and so incredibly helpful. My package came quickly and wrapped very carefully, I was so impressed as it came overseas to me in the States. I have ordered multiple times from them and everytime is a joy. Thank you!!!!!”

Helpful Report

Thank you for leaving us a lovely 5* review. We so appreciate you taking the time to leave such a wonderful review and were delighted to hear that you are one of our loyal returning customers and we look forward to welcoming you back once more in the future. Hope you have fabulous Thanksgiving. Best Wishes Florence (Cotswold Trading)

“Easy to order and my parcel arrived quickly, excellent service”

Helpful Report

Dear Deirdre, Thank you for leaving us a lovely 5* review. So pleased to hear your online order arrived promptly and you found our website easy to navigate. Best Wishes Florence (Cotswold Trading)

“Cannot fault customer service as one of the mugs I had purchased had a fault, spoke to Sophie who arranged a replacement which was sent out immediately. Thanks.”

Helpful Report

Thank you for taking the time to leave us a 5* review after an issue with your order it's very much appreciated. Many apologies that one of your mugs was broken in your order but so pleased to hear my colleague Sophie sorted this issue out for you. Best Wishes Florence (Cotswold Trading)

“Really helpful customer service, much appreciated.”

Helpful Report

Dear Marion Thank you for leaving us a 5* review. Our customer service team are always happy to help whenever you may need it and if you wish to do online order but would rather place your order over the phone with one of our team then please feel free to call during opening hours. Best Wishes Florence (Cotswold Trading)

“As always, my recent experience as a (mostly online) customer with Cotswold Trading has been excellent! Their website is well-designed and easily navigable, has a simple ordering system, followed up by speedy deliveries and well-packaged parcels. Absolutely nothing to complain about! Thank you so much to all the Team for your great service!”

Helpful Report

Dear Teresa, Thank you for taking the time to leave us a lovely 5* review. We look forward to welcoming you back instore or online in the near future and our team are always on hand to give excellent service. Best Wishes Florence (Cotswold Trading)

“Beautiful Christmas cards, promptly delivered and carefully packaged.”

Helpful Report

Dear Christine, Thank you for leaving us a lovely 5* review. We are delighted to hear you like our wide range of christmas cards we have on offer and pleased to hear that your order arrived promptly. Best Wishes Florence (Cotswold Trading)

“All went smoothly !”

Helpful Report

Dear Jane, Thank you for leaving us a 5* review. Pleased to hear that you found the website and online ordering easy and straightforward. Best Wishes Florence (Cotswold Trading)

“Lovely selection of products on offer. Excellent website and quick delivery. Well packaged into one small manageable, cardboard parcel.”

Helpful Report

Thank you for leaving us a lovely 5* review. Really pleased to hear you found our website easy to use and that you like our wide range of products that we have on offer. Best Wishes Florence (Cotswold Trading)

“Lovely shopping at Cotswold Trading, unfortunately on line. But they send details of new items, and I pick some and order. The order comes quickly, always well packed. The items so different from what I can get up here. Thank you”

Helpful Report

Dear Irene, Thank you for taking the time to leave us such a lovely 5* review. We look forward to welcoming to back to our online store in the near future. Best Wishes Florence (Cotswold Trading)

“My order arrived in its entirety, very promptly, well packaged and well priced. Thank you. I am very happy with your service”

Helpful Report

Dear Caroline, Thank you for leaving us a lovely 5* review. Delighted to hear that your online order arrived promptly and that you're pleased with our service we provided. Best Wishes Florence (Cotswold Trading)

“Arrived on time, lovely products at good prices”

Helpful Report

Dear Fiona, Thank you for leaving us a lovely 5* review. So pleased to hear your online order arrived promptly and you're pleased with your purchase. Best Wishes Florence (Cotswold Trading)

“Love the baubles! Yes they are at the pricier end of the market but just for this year I splashed out and love them.”

Helpful Report

Thank you for leaving us a lovely 5* review. We hope you enjoy decorating your Christmas tree this year with your new luxurious and stylish baubles! Best Wishes Florence (Cotswold Trading)

“All good. Thank you”

Helpful Report

Hi Heather, Thank you for taking the time to leave us a 5* review. Best Wishes Florence (Cotswold Trading)

“Excellent service”

Helpful Report

Hi Sandra, Thank you for leaving us a lovely 5* review. So pleased to hear that you were happy with the service we provided and we look forward to welcoming you to shop with us again in the future. Best Wishes Florence (Cotswold Trading)

“Good price and speedy delivery”

Helpful Report

Hi Andrew, Thank you for leaving us a 5* review. It's great to hear you were pleased with the price of the product you purchased and that the order arrived quickly. Best Wishes Florence (Cotswold Trading)

“Lovely 3D advent calendar, great quality so bought one for me and my mum. Speedy delivery too! What’s not to love!”

Helpful Report

Hi Kathryn, Thank you for leaving us a lovely 5* review. It's great to hear you were pleased with our service and that the order arrived quickly. We hope you and Mother enjoy counting down to Christmas with your 3D advent calendars. Best Wishes Florence (Cotswold Trading)

“I've had excellent service from Cotswold Trading with both the cards I bought and the speed of delivery. Thoroughly recommended.”

Helpful Report

Thank you for leaving us a 5* review. It's great to hear you were pleased with our service and that the order arrived quickly. Best Wishes Florence (Cotswold Trading)

“A wonderful selection of great quality, interesting and special goods. Always fabulous service. I come back time after time and I never fail to be inspired!”

Helpful Report

Hi Jeannie, Thank you for leaving us a lovely 5* review. So wonderful to hear that your a returning customer and we look forward to welcoming you back to shop with us in the future. Best Wishes Florence (Cotswold Trading)

“My order was deliver quickly and I am happy with my choice of boots”

Helpful Report

Hi Eileen, Thank you for leaving us a lovely 5* review. It's great to hear you were pleased with our service and that the order arrived quickly. We hope you enjoy wearing your new boots out and about this winter! Best Wishes Florence (Cotswold Trading)

“Quality product would use the company again”

Helpful Report

Hi John, Thank you for leaving us a review. It's great to hear you were pleased with our service and we welcome you back to shop with us again. Best Wishes Florence (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,598 reviews