Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,846 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Delivered on time. Packed very well to prevent damage to the china. In stock.”

Helpful Report

Dear Roger, Thank you for taking the time to leave us a review. I'm glad to hear the delivery arrived as needed and it was suitably packaged. We look forward to you shopping with us again in future. Best Wishes Sophie

“I found Cotswold Trading website really easy to use with a great range of products. My order arrived very quickly. Very satisfied and will use CT again.”

Helpful Report

Dear Annie, Thank you for taking the time to leave us a review. It's fantastic to hear you had a positive experience with our website and I'm pleased the delivery arrived quickly! We look forward to you shopping with us again in the future. Best Wishes Sophie

“Just perfect. I love my wash up! Looks good in my new kitchen.”

Helpful Report

Dear Jill, It's great to hear you are pleased with the wash up tidy you purchased, I'm glad it has fitted well in your kitchen! Thanks for taking the time to leave us a review and we hope to see you shopping with us again in the future. Best Wishes Sophie

“Excellent range and superb service thank you”

Helpful Report

Hi Anthea Thanks so much for leaving us a review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“'Cotswold Trading' stock a wonderful array of gifts, cards and homewares, and I love visiting their Broadway store, whenever I'm in the area. When I'm not, their online service is second to none, with an easily navigable website and helpful, friendly staff at the end of the 'phone should there be any issues (which there seldom are!). Overall, an excellent business!”

Helpful Report

Hi Teresa It was really lovely to read your comments about our store and website, we do appreciate you taking the time to leave us a review. Hope to see you shopping with us again soon! Best wishes Rachel Cotswold Trading

“It's always easy to order from Cotswold Trading and I know from past experience that the product will be top notch and do the job of helping me sleep!”

Helpful Report

Thank you for leaving us a kind review. It's wonderful to hear you are a regular shopper with us and that you have been pleased with the product and experience each time! We very much look forward to you shopping with us again and if you need any assistance do give us a call. Best Wishes Sophie

“Very impressed with re sending of replacement for wrong order sent,”

Helpful Report

Dear S Elphick, Thanks for taking the time to leave us a review. I'm glad we managed to resolve the issue and send out a replacement for you. We hope you will come back and shop with us again in the future. Best Wishes Sophie

“Great service , when I had to contact them , they were very efficient & friendly Great products”

Helpful Report

Hi Sarah Jane Thanks so much for leaving us a great review, we really appreciate it. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Don’t accept cash payments … you only find this out at till. Don’t even give 50p change against their vouchers.”

Helpful Report

“Great website, easy to use. Found the product I was searching for and ordering was easy. Quick delivery too. Thoroughly recommend.”

Helpful Report

Dear Richard, Thank you for leaving us a positive review. It's great to hear you found our website easy to navigate and you were able to find exactly what you were looking for. Thanks for recommending us and we hope to see you ordering again in future. Best Wishes Sophie

“Excellent service; ordered just before Christmas, arrived the following day, fantastic. Cards are super.”

Helpful Report

Dear Zoe, Thank you for leaving us a positive review. It's great to hear you were pleased with the cards and that they were speedily delivered. We look forward to you shopping with us again in future. Best Wishes Sophie

“Excellent!! Lovely advent calendar that was great quality. Very happy, thank you”

Helpful Report

Dear Gareth, Thank you for taking the time to leave us a review. I'm pleased you liked the advent calendar and were happy with its quality. We very much hope you shop with us again in future. Best Wishes Sophie

“Good Cards and very prompt delivery”

Helpful Report

Many thanks for the review and so glad you like the cards you bought. Best wishes Rachel Cotswold Trading

“It’s brilliant shop full of lovely products. It was my first time that I have ordered on online and I am so pleased with the service I have received. The order has arrived perfectly wrapped and on time. Love the shop.”

Helpful Report

Hi Ada Thank you so much for your lovely comments about our store and your online shopping experience, it's fantastic to hear. So glad you like the products you bought from us. Hope to see you shopping with us again soon, whether in store or online. Best wishes Rachel Cotswold Trading

“Absolutely fantastic customer service with great communication which meant my parcel arrived smoothly for Christmas.”

Helpful Report

Hi Clare Great to hear that your parcel arrived safely and smoothly in time for Christmas. Thanks for your lovely comments about the customer service you received. Best wishes Rachel Cotswold Trading

“Speedy and efficient service - delighted.”

Helpful Report

Dear Felicity, Thank you for leaving us a positive review. It's great to hear the order arrived quickly and I'm glad you were pleased with the service. I hope you will shop with us again in future. Best Wishes Sophie

“Speedy delivery. Good quality Christmas cards with a very good selection. I shall be using them in the future”

Helpful Report

Dear Jane, Thank you for taking the time to leave us a review. It's great to hear you had a positive shopping experience and were able to find some nice cards. We look forward to you using us again in the future. Best Wishes Sophie

“Fantastic personal customer service after buying something on line - a pair of suede mittens which are excellent quality and competitively priced - thank you”

Helpful Report

Dear Sandra, I'm pleased to hear you were happy with our customer service! Thank you also for your comments on the mittens, it's great to hear you were pleased with the product. We look forward to your custom again in the future. Best Wishes Sophie

“Great service with a fast despatch”

Helpful Report

Thank you for leaving us a positive review. I'm pleased that you found our service good and that we were able to despatch your order promptly for you. We look forward to your custom again in future. Best Wishes Sophie

“Great customer service. Arrived on time for a birthday celebration.”

Helpful Report

Dear Susan, Thank you for taking the time to leave us a review. I'm glad you were pleased with our customer service and that we were able to provide you with the card on time. Best Wishes Sophie

Cotswold Trading is rated 4.9 based on 2,846 reviews