Cordners Reviews

Name: Cordners
Address: 8-10 Main Street, Ballymoney
Rating: 4.85

4.9 Rating 2,778 Reviews

97 %

of reviewers recommend Cordners

4.9

Based on 2,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cordners:

Cordners.co.uk spawns from one of the biggest family owned independent shoe stores in Northern Ireland, Cordners. With over 25 years experience in shoe retail with stores located in Newtownards and Ballymoney, Cordners are praised for the ability to source industry leading brands which have been carefully chosen for their quality, comfort and value for money.

Visit Website

Phone:

028 27663265

Email:

david@cordners.co.uk

Location:

8-10 Main Street
Ballymoney
BT53 6AL

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Cordners 5 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great delivery, great product. Thanks.”

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“Great quick service”

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“Spot on , no fuss purchase many thanks.👍👍👍👏👏”

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“Great choice and quick delivery”

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“Everything was very good from placing the order to receiving my boots. They were exactly as the picture showed. Very pleased with the service.”

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“I love the wellies I purchased but found the size inaccurate,I ordered a size 3 but felt more like a 4,also I couldn't track my order and only when I signed for the item,I did receive my signature ,but stayed in all day invade I missed delivery.”

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“Excellent customer service. I ordered 2 pairs of shoes online by mistake and they took a lot of trouble to contact me to check my order.”

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“Unfortunately I had to return item, however the process as easy and Company acknowledged refund made. Very good customer experience”

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“Good quality products and excellent service”

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“Excellent!”

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“Connection was playing up but order went through. Pleased with purchase and delivery.”

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“Very good but I can’t see why I had to order online. I thought Ards could get items from Ballymoney brought to them.”

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“One of the items I ordered was out of stock even though I received a confirmation email and a dispatch email. The item was simply refunded. Then the delivery was misssed as I had no idea when it was to arrive and now I have to wait the entire day in the flat as there is no delivery time or window. Not to mention that I have already received an email from Cordners saying "We trust that you are satisfied with your purchase and with your shopping experience at Cordners". Well I am not happy or satisfied at all.”

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Dear Robert, Firstly can I thank you for your order at Cordners. We are extremely sorry to hear that you have had an unsatisfactory experience with us. We always send an email to explain that an item is out of stock due to inaccuracies with our stock which sometimes happen during extreme busy periods such as our Flash Sale. Customers receive this email before the Credit memo email is processed. We can only apologise you were not sent one. The confirmation and shipment emails you received were for the 1 pair that was in stock and were dispatched out to you. Because you had selected our standard shipping option which is an Untracked Royal Mail 48 hour service it does not give you a breakdown of its journey and we do apologise - This option is only available with the Royal Mail Next day Guaranteed service. I hope this does not deter you from considering Cordners for your next online shoe purchase. Regards Courtney from Cordners Online

“Delivery very fast goods as promised very pleased”

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“5 stars Great product, excellent service”

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“prompt delivery and great product”

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“I bought 2 pairs of boots in Cordners Newtownards Co.Down, when I wore one pair for the first time they leaked and my feet were soaked, I took them back and spoke to the manager. She was aggressive,argumentative, rude and down right unhelpful, she said the dress boots sold in Cordners leaked, she said because of the weather it was to be expected, she refused to do anything other than contact the manufacturer, she was 2 call me back 2 days later, I got a call back almost a week later. The staff in Cordners are dreadful in general , they are rude and abrupt, I feel as if I am putting them out. I won't be back and I will tell as many people as possible, I want 2 shop local but the customer service is a disgrace, if I could give no stars I would the manager and staff need training and manners.”

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“Shoes arrived efficiently. Only problem is no store return & costly to post back if wrong size”