COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 231 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

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5.0

Based on 231 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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020 7404 0757

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COO Jewellers 5 star review on 25th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, top quality product and was always on hand for updates and/or help. Great customer service and very happy with our wedding rings.”

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Posted 3 years ago

Really pleased you are happy with all we have done. Thanks for leaving a review, it means a lot to us.

Posted 3 years ago

“Peter and Colin couldn’t have been more helpful, professional and friendly. Their knowledge and advice was invaluable and in turn has given me a beautifully reset engagement ring and fabulous wedding bands. We couldn’t recommend Coo Jewellers enough and I will definitely be sending Paul there for my eternity ring at some point :) Thank you for all your help - Yvonne and Paul.”

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Posted 3 years ago

Happy to help with any other repairs, see you for the eternity ring sometime :-))

Posted 3 years ago

“Picked up my wedding ring today from Coo and it is more beautiful than I could have ever imagined, Colin was amazing from start to finish at finding something that would compliment my engagement ring perfectly - and he succeeded! Absolutely in love with my ring and can't wait to wear it! Fantastic service, wide selection of rings and can make it bespoke to your needs too. Highly recommend!!”

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Posted 3 years ago

Glad you love the ring, that means so much to us.

Posted 3 years ago

“Great service from COO jewellers, even with Covid playing havoc!! A pleasure to deal with right from the start through to collection of our rings. Would definitely recommend and will use them in the future.”

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Posted 3 years ago

Havoc! we love it. Pleased you are happy.

Posted 3 years ago

“Brought our bespoke wedding bands from Coo after seeing them at a wedding fair. Thrilled with the results as it fits perfectly under my engagement ring which is a princess cut. I had a lot of trouble trying to find a high street wedding band that fitted perfectly without any gaps. They were also able to accommodate resizing of my ring at short notice during these current strange times in time for wedding in September.”

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Posted 3 years ago

We like making shaped wedding bands, really pleased you love yours.

Posted 3 years ago

“A great service and really recommend! Colin was friendly, welcoming and helpful from the first contact through to picking up our finished rings. Both face to face appointments felt really personal and it was as though Colin knew exactly what we wanted already!! The final product is absolutely perfect and has definitely made us start feeling excited for our postponed wedding!”

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Posted 3 years ago

The postponement is unfortunate, I hope your wedding day is all you planned for. Colin.

Posted 3 years ago

“Fantastic service and made a bespoke ring for me which is stunning great family run business”

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Posted 3 years ago

Hi Kerry, Thanks for taking the time to leave a few nice words, have a brilliant wedding.

Posted 3 years ago

“Superb service even through difficult times due to COVID-19. Our initial appointment to choose our wedding rings was relaxed, informative and felt like we were given the time and help to make our perfect choice. So pleased with the quality, fit and workman ship of our rings. Can’t wait to wear them”

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Posted 3 years ago

Hi Angela, so glad you are happy, have a great wedding.

Posted 3 years ago

“Excellent - bought engagement ring and wedding ring. Guided me through the process of how to select loose diamonds based on what I wanted and how to maximise value for money. Helped with choosing settings to complement the diamond cut, with consideration for the wedding band and eternity ring. Excellent customer service with all questions and help maintaining the rings. I don’t think I will shop elsewhere when looking for high quality, value for money jewellery in the future.”

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Posted 3 years ago

Hi Joe, It was nice to see you again and thank you for leaving us a review. Kind regards, Colin.

Posted 3 years ago

“Honest, expert and friendly advice from Peter relating to the design and creation of a bespoke wedding band to match an antique diamond engagement ring. We also received incredibly helpful advice and a great service when restoring and maintaining the engagement ring and using a family gold ring for use as the groom's wedding band. A stress free process with a respected family company that you really feel you can trust - so important when investing in one off pieces and leaving valued items like your engagement ring in their care whilst work is carried out.”

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Posted 3 years ago

Thanks very much for the kind words, Supna. You've designed a lovely complement to your engagement ring and I hope you enjoy it for years to come.

Posted 3 years ago

“Excellent friendly service, was such a lovely experience getting our wedding rings. Thanks so much!”

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Posted 3 years ago

Thank you for taking the time to leave such a nice review, have a dream wedding day, Colin.

Posted 3 years ago

“COO Jewellers were outstanding. Service and communication was fantastic and would highly recommend!”

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Posted 3 years ago

Hi George, really appreciate you leaving this review, I hope Amy likes the sapphire necklace. If you need a longer chain to suit the neckline of the wedding dress let me know and I will arrange a swap over for you. Colin.

Posted 3 years ago

“Colin at COO is so helpful and always a pleasure to come and see him and the boys they really are 10/10 for service and their knowledge is second to none! Highly recommend these guys.”

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Posted 3 years ago

It was nice to meet up again today, I will get your rings re-polished and re-sized just as quick as we can, thanks for taking the time to leave a review, it means a lot to us. Colin.

Posted 3 years ago

“COO Jewellers have the expertise and understanding to provide an unparalleled level of jewellery and service. I cannot recommend them highly enough. Always my first and last destination.”

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Posted 3 years ago

Hi Mhairi, Always pleased to help and thank you for leaving this lovely review.

Posted 3 years ago

“Over the moon with the ring COO jewellers have sorted for me. I didnt feel rushed at all had a good 4 visits with Colin to get everything perfect, and received the final product today and I’m more than happy with it. If your looking for someone to run throw everything with you and give you the time to make sure everything is perfect COO jewellers is your place.”

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Posted 3 years ago

Hi Chris, I know we had a few extra meetings, but that engagement ring was worth the extra effort. Take care, Colin.

Posted 3 years ago

“Myself and my partner attend the excel wedding show earlier on in the year. We are due to get married aboard in October and came across Colin and. His team. From start to finish the service was outstanding. We Are absolutely overwhelmed with our rings. Nothing was too much trouble and any questions we had Colin could answer and was truthful. We also have had them engraved which adds so much more sentimental value for us. The complete experience was outstanding. Well worth the money and cannot wait to put our rings on on our special day!”

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Posted 3 years ago

Hi Katy, thanks for the lovely review, look forward to showing you the diamond bracelet next week. Colin.

Posted 3 years ago

“COO have been amazing - sorting out mine and my partners weding bands. Friendly service and and really helpful when changing the date on our band due to covid. Highly recommend”

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Posted 3 years ago

It was not your fault the date changed! Happy to help. Colin.

Posted 3 years ago

“Could not be happier with the service and detail provided by Colin at Coo Jewelers. Despite the difficulty of ordering through lockdown he was able to understand and design exactly what we wanted and my wife (plus me) could not be happier with the quality and design we got. We have used them before and would definitely use them again”

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Posted 3 years ago

Hi James, It was a very different way of working, would you mind if we publish the image on social media? No names will be mentioned, please reply by private email. Colin.

Posted 3 years ago

“I’ve used Colin and COO for a number of years now. Whenever I’m looking for jewellery, the person to go to is Colin. The team are professional, helpful, and take the time to make sure you get the piece you’re looking for. My wife has been very happy with their work over the years and so am I.”

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Posted 3 years ago

Hi James, It was nice to see you again today, I will let you know when the new order is ready, I have marked it as urgent for you, thanks for leaving a review, much appreciated. Colin.

Posted 3 years ago

“we assume the pandemic effected Lack of communication.. But our rings are nice.”

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Posted 3 years ago

Yes, really sorry, workshops and our offices were closed for a full 3 months and caused chaos. However, every ring that was in the system for 2020 weddings was delivered on time. Glad you like the rings. Have a great wedding.

Posted 3 years ago

COO Jewellers is rated 5.0 based on 231 reviews