COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 250 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

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5.0

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colin was so welcoming and friendly when we visited to pick our wedding rings. As I said to Colin when I picked them, the easiest part of the whole wedding process. 100% would recommend.”

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Posted 1 year ago

HI Charlotte, 'easiest part of the process' that's what we try to do, thanks for the nice review. Colin.

Posted 1 year ago

“Amazing service from Peter in Gravesend. Got my wedding ring and a necklace for my bride as a gift. Seamless process throughout, no pressure sales, I was given the time to decide on the right ring for me and managed to find something that no high street retailers we able to offer, in price and quality. Will 100% use again.”

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Posted 1 year ago

“Brilliant service and communication from start to finish and the quality of the wedding ring is first class”

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Posted 1 year ago

“Thank you so much to the whole team at Coo. We met Colin at a wedding fayre and instantly felt at ease; really nice to meet someone who is professional, knowledgeable and not pushy. We made an appt to go to Martels straight away and had such a nice experience. Colin took time to go through so many options - which metal, what style, thickness and design etc so we really had a personalised experience and even had a free clean and polish of my engagement ring! We collected our rings today and are so so happy with them, cannot wait to wear them forever. Thank you to the whole team. We are so impressed and will not hesitate to recommend Coo to anyone!”

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Posted 1 year ago

Hi Amy, We are so pleased you love your rings, come back to see us after your honeymoon for a complimentary sparkle up of your rings. Colin.

Posted 1 year ago

“Colin was super helpful, friendly and very knowledgeable! He made the whole experience of choosing our wedding rings easy and enjoyable. The rings are gorgeous and we can't wait to wear them for the rest of our lives!”

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Posted 1 year ago

Hi Hannah, thank you for leaving tis nice review, enjoy your wedding day, Colin.

Posted 1 year ago

“Amazing experience with COO Jewellers. We first met Peter from COO jewellers at the Chic weddings Gravesend showroom and he showed us different options and allowed us to try on different styles and explained the process of how we would basically give him a budget, and they would create the rings based on this and the types of rings we wanted. We felt immediately comfortable with Peter and confident that he would do an amazing job with our rings! We just picked up our rings today and he did not disappoint, we are so pleased with how they look and they fit perfectly! Thank you Peter and COO jewellers.”

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Posted 1 year ago

“Can’t recommend COO jewellers enough. We had such a great experience with Peter, he made us feel so relaxed and welcome right from the start, listened to exactly what we wanted and our budget and was great with advising us.”

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Posted 1 year ago

“Colin has been so informative about how best to create the rings we wanted. He was so supportive in how we could manage payments and advising us on how best to store/ insure and keep them nice for years to come - would highly recommend”

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Posted 1 year ago

Thank for the nice review, please remember to pop in for a free ultrasonic clean of your rings anytime.

Posted 1 year ago

“Amazing service , Peter was very helpful and welcoming during our appointment. Thankyou so much!”

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Posted 1 year ago

“Brilliant service and great knowledge and advice to help you pick the right ring for you.”

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Posted 1 year ago

“My husband and I had a great experience getting our wedding rings from COO a few years ago. We couldn’t be happier with our rings which were beautifully made and engraved. More recently, COO were extremely helpful when my ring was accidentally damaged. It was expertly repaired and returned to me good as new within a week!”

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Posted 1 year ago

Thank you for the nice review, we are always happy to help, Colin.

Posted 1 year ago

“Fantastic service from start to finish! Beautiful rings for our wedding day! Thank you SO SO much.... we will be back!!!!”

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Posted 1 year ago

“Peter was beyond helpful. He listened to what both me and my partner were looking for with our rings and allowed us the time to try on and play around with different styles and materials. It was a pleasure meeting Peter and I will look forward to receiving my eternity ring in a few years time!!”

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Posted 1 year ago

Haha thanks, Amy. If you need not-so-subtle assistance in making that happen, give me a nudge!

Posted 1 year ago

“Fantastic experience with Colin and the rings they had to offer were all stunning. We couldn’t be happier with how ours turned out. Highly recommend”

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Posted 1 year ago

Hi Jade, Thanks for taking the time to leave a nice review, have a great wedding day. Colin.

Posted 1 year ago

“We really enjoyed our meetings with Peter when picking out our wedding rings, he was patient and very knowledgable. Coo Jewellers created beautiful rings for us that we will cherish. Excellent service.”

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Posted 1 year ago

Thanks so much, Danique! See you again soon.

Posted 1 year ago

“Peter was so friendly and made picking our wedding rings such a fun experience! He wasn’t pushy and didn’t mind that we spent ages trying and re-trying on loads of different rings. We would recommend to anyone!”

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Posted 1 year ago

Sarah, thanks so much for the kind words, it was an absolute pleasure to work with you also. Recommendations are always appreciated :)

Posted 1 year ago

“COO were absolutely amazing. Thank you so much for your help we will be sure to recommend you to everyone!”

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Posted 1 year ago

“I contacted Pete earlier in the year to arrange buying an engagement ring. From the minute I stepped into his office, he put me at ease and took the time to explain everything I needed to know. He kept me updated through the whole process and I had full confidence whilst the ring was being put together that it would be what I wanted. and when I collected the ring, it absolutely was. I would recommend to anyone looking for an engagement ring”

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Posted 1 year ago

“Peter's dedication to his craft is truly commendable. He meticulously listened to our preferences, offering valuable suggestions along the way, ensuring that the rings were not only visually stunning but also meaningful to us. His attention to detail was evident in every intricate design element, showcasing his exceptional craftsmanship.”

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Posted 1 year ago

“My wife and I met Colin from COO Jewellers during an open day at our wedding venue, Quendon Hall. He was welcoming, friendly and knowledgeable, giving us confidence in his ability and services. We attended the shop at Martel's Wedding Village where Colin worked with us to help make the best decision for us. The rings and service were really well-priced and the finished products were absolutely stunning. We are thrilled with our rings and would definitely use COO Jewellers again.”

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Posted 2 years ago

COO Jewellers is rated 5.0 based on 250 reviews