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COO Jewellers Reviews

5.0 Rating 415 Reviews
99 %
of reviewers recommend COO Jewellers
5.0
Based on 415 reviews
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020 7404 0757

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COO Jewellers 5 star review on 22nd February 2026
Iwan R
COO Jewellers 5 star review on 22nd January 2025
Edward S
COO Jewellers 5 star review on 9th July 2024
Jade B
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 20th March 2023
Jade C
COO Jewellers 5 star review on 4th March 2023
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Anonymous
Anonymous  // 01/01/2019
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Fabulous customer service form Colin, rings perfect, no stress involved in purchase and after service. I have highly recommended COO to friends and family+.
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Posted 2 months ago
Colin was so helpful and knew exactly what we were looking for. He also fixed and polished my engagement ring, so it sparkles like brand new again. First class service and would definitely recommend.
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Posted 2 months ago
Great service, really friendly and knowledgeable. Would recommend to anyone!
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Posted 2 months ago
Colin was Amazing at COO. we have just collected both of our rings and are so happy with them! the ladies wedding ring was made to order, very unique and works perfectly with my engagement ring. Colin showed us many rings to ensure we was happy with what we had chosen. on our return visit Colin helped with giving advice regarding other rings which i had and even cleaned one up for me to make it shine more. couldn't recommend more!
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Posted 2 months ago
Colin was amazing, we first met him at an open day at Channels, no pressure to buy or to spend over budget. He was very helpful when re sizing my engagement ring and getting it cleaned.
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Posted 2 months ago
COO Jewellers always went above and beyond to ensure my partner and I were happy with our wedding rings. The experience was 1st class, from showing us us ring and diamond size options to packaging the ring for protection. I'd 1000% recommend buying your ring here.
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Posted 2 months ago
We are so happy with our wedding rings. They are gorgeous and the staff were incredibly friendly, and knowledgeable!
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Posted 2 months ago
Fantastic jewellers!! All the staff are amazing and so good at accomodating how you want your rings designed!
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Posted 2 months ago
Couldn’t recommend COO Jewellers enough. Colin is incredibly informative and has provided us with the perfect rings for our big Day.
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Posted 2 months ago
We bought our wedding rings from Pete and honestly couldn’t have asked for a better experience. From the moment we met him, he made us feel completely relaxed and comfortable during such an important decision. He was professional, knowledgeable, patient, and genuinely cared about helping us find the perfect rings. Pete made the whole process feel special and stress-free, and his warmth and kindness really stood out. We’re so grateful for all his help and would recommend him to absolutely anyone looking for someone trustworthy, talented, and just an all-round wonderful person. Thank you, Pete, we cannot wait to wear our rings!
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Posted 2 months ago
Thank you so much for the kind words, Meg, it means a lot! You are lovely customers, and I'm sure Darren will be back to design you lots more jewellery over the years :)
Posted 2 months ago
COO were very helpful in providing us with the perfect rings for our wedding day, with good quality and very pretty!
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Posted 2 months ago
Great service, the team were so helpful, friendly, and knowledgable. We were made to feel comfortable and given the time to make our decision on this important purchase. They gave us options and ideas to choose from and we will be back for more jewelry in the future. Highly recommend to everyone!
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Posted 2 months ago
Beautiful rings, great service and altered engagemnet ring too! Fabulous!!
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Posted 2 months ago
We’ve purchased our wedding rings with Pete when he was based at Gravesend. We went in with no ideas what we wanted, he took a look at my engagement ring and pulled some rings that matched the style and the metal and I found one super easy. My partner he pulled a box of rings for him to look at and he messed about tried a few on and easily picked the one he wanted. The price is so reasonable compared to other places and we’ve booked my engagement ring to get cleaned up and polished before the wedding. Thank you again.
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Posted 2 months ago
Fantastic service helped us through the process and really happy with our rings. Highly recommend!
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Posted 2 months ago
rings are gorgous - Colin and the team have been wonderful from start to finish - looking forward to the eternity ring - can't wait to wear - thank you
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Posted 2 months ago
Rings were stunning and very friendly customer service - highly recommend.
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Posted 2 months ago
I had a fantastic experience at COO Jewellers. I had designed the wedding ring I wanted on paper. When I took this drawing to Colin, he managed to find the exact same thing already amongst his extensive collection of ring designs. We customised it a bit and it turned out to be the most beautiful ring! Colin really does have a huge amount of styles to choose from. Far more than in any jeweller I went to. They can all be tried on quickly and easily so you're not limited to the one or two that you ask to see in the first instance. Colin was also very knowledgeable about rings, particularly in terms of what lasts well and what withstands wear and tear. I would definitely recommend them to anyone wanting the perfect wedding ring to match their engagement ring.
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Posted 2 months ago
Hi Sian, What a nice review, thank you so much, Colin.
Posted 2 months ago
We came acrosss them at a wedding fair and very friendly. We booked a visit and very helpful, no pressure service. Collected our rings today and they are perfect! Would recomend.
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Posted 2 months ago
Colin at COO Jewellers was brilliant from the moment I had my first apointment. They are very acknowledgeable, helpful.
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Posted 3 months ago
COO Jewellers is rated 5.0 based on 415 reviews