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COO Jewellers Reviews

5.0 Rating 244 Reviews
100 %
of reviewers recommend COO Jewellers
5.0
Based on 244 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

020 7404 0757

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COO Jewellers 5 star review on 9th July 2024
Jade B
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 20th March 2023
Jade C
COO Jewellers 5 star review on 4th March 2023
Natasha &
COO Jewellers 5 star review on 18th February 2023
Louise
COO Jewellers 5 star review on 18th February 2023
Louise
23
Anonymous
Anonymous  // 01/01/2019
Cannot even find the words to describe just how amazing these guys are. The time, the patience, the cost and just how kind and honest they are. I would highly recommend these to every single person. Thank you for our beautiful wedding rings, we cannot wait to wear them x
COO Jewellers 5 star review on 20th March 2023
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Posted 1 year ago
It was an absolute pleasure working with you both, all the best, Colin.
Posted 1 year ago
Pete made it super easy for me and was available whenever I needed him to answer questions.
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Posted 3 weeks ago
We are very pleased with the service provided by Peter choosing our wedding rings. Peter gave us very good advice from the start and took time to make sure we were both happy with our purchase. Really nice guy, no presure selling. Highly recommend
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Posted 1 month ago
COO were incredible. Peter and Catherine were super knowledgeable and helpful when my partner and I went to see them about my wedding ring. I had a wedding ring already but i didn't like it. With an unusual shaped engagement ring, they made me feel completely at ease that I could have something that would compliment my engagement ring. They also turned it around in record time, despite it being so close to our wedding. I love my wedding ring, so thank you Peter and Catherine so much for going above and beyond to make a wedding ring i adore.
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Posted 1 month ago
Fantastic customer service and a brilliant product. The ring was fantastic and my wife to be absolutely loved it.
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Posted 4 months ago
From start to finish Coo were great, the advice given was very helpful when picking our rings out to fit our lifestyle they are made to fit perfectly
COO Jewellers 5 star review on 9th July 2024
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Posted 5 months ago
Peter was extremely professional/helpful throughout the process and had a great laugh along the way! The end product was amazing and I highly recommend their services!
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Posted 6 months ago
COO Jewellers were brilliant, lovely people and very easy process. My partner has a classic gold ring and my design was intricately crafted, a beautiful leaf pattern diamond band. I could not be more thrilled and cannot wait to wear it! Would highlight recommend for simple or plain bands but especially if you want something more unique.
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Posted 6 months ago
Hi Danielle, What a nice review, really appreciated, enjoy your big day, Colin.
Posted 6 months ago
Colin was very helpful, he helped us pick the perfect rings for our wedding. I will definitely be recommending COO jewellers to everyone we know !
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Posted 6 months ago
Dear Shannon,Thank you so much for your 5-star review, recommendations are alwys appreciated, thank you. Colin.
Posted 6 months ago
Pete and Catherine have been great throughout the process of creating our wedding rings. Neither of us really knew what we wanted but they were both patient and great at making suggestions. Actually didnt take long for us to chose with the right guidance. We picked the rings up last week and they are beautiful, cant wait to wear them.
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Posted 6 months ago
Friendly, helpful, professional, 1st class service in a convenient location with a large selection of jewellery to choose from. Recommended
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Posted 6 months ago
Colin has done an amazing job making my engagement ring look sparkly and new ahead of my wedding day. Can’t wait to wear it with my COO wedding ring. Highly recommend!
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Posted 6 months ago
Thank you Kirsty, don't forget to send any nice pic's of the rings, enjoy your big day :-)) Colin.
Posted 6 months ago
We used COO Jewellers for our wedding rings, and Colin has been amazing. The service was great, Colin was welcoming, friendly and very knowledgeable and helped us get the perfect wedding band to match my engagement ring. Thank you so much!
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Posted 6 months ago
Sooo pleased you are happy and a big thanks for the nice review.
Posted 6 months ago
We stumbled across the Great Dunmow site after attending a wedding show. Colin and his wife were amazing. They listened to everything we wanted and found us somthing even better. They are both kind and really do go above and beyond. Little touches such as giving me a sample ring when they resized my engagement ring. I would highly recommend Coo Jewellers!
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Posted 7 months ago
it's been a pleasure working with you, have a great wedding, only 1 more week :-)
Posted 7 months ago
Fantastic service and our wedding rings look absolutely stunning! We are so glad that we came across COO! Couldn’t recommend more, great value for money and Pete and Catherine were incredibly helpful when it came to choosing the perfect ring design and the process was smooth and simple. Best jewellers you will find out there!
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Posted 7 months ago
Colin was so welcoming and friendly when we visited to pick our wedding rings. As I said to Colin when I picked them, the easiest part of the whole wedding process. 100% would recommend.
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Posted 7 months ago
HI Charlotte, 'easiest part of the process' that's what we try to do, thanks for the nice review. Colin.
Posted 7 months ago
Amazing service from Peter in Gravesend. Got my wedding ring and a necklace for my bride as a gift. Seamless process throughout, no pressure sales, I was given the time to decide on the right ring for me and managed to find something that no high street retailers we able to offer, in price and quality. Will 100% use again.
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Posted 7 months ago
Brilliant service and communication from start to finish and the quality of the wedding ring is first class
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Posted 8 months ago
Thank you so much to the whole team at Coo. We met Colin at a wedding fayre and instantly felt at ease; really nice to meet someone who is professional, knowledgeable and not pushy. We made an appt to go to Martels straight away and had such a nice experience. Colin took time to go through so many options - which metal, what style, thickness and design etc so we really had a personalised experience and even had a free clean and polish of my engagement ring! We collected our rings today and are so so happy with them, cannot wait to wear them forever. Thank you to the whole team. We are so impressed and will not hesitate to recommend Coo to anyone!
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Posted 8 months ago
Hi Amy, We are so pleased you love your rings, come back to see us after your honeymoon for a complimentary sparkle up of your rings. Colin.
Posted 7 months ago
Colin was super helpful, friendly and very knowledgeable! He made the whole experience of choosing our wedding rings easy and enjoyable. The rings are gorgeous and we can't wait to wear them for the rest of our lives!
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Posted 8 months ago
Hi Hannah, thank you for leaving tis nice review, enjoy your wedding day, Colin.
Posted 7 months ago
Amazing experience with COO Jewellers. We first met Peter from COO jewellers at the Chic weddings Gravesend showroom and he showed us different options and allowed us to try on different styles and explained the process of how we would basically give him a budget, and they would create the rings based on this and the types of rings we wanted. We felt immediately comfortable with Peter and confident that he would do an amazing job with our rings! We just picked up our rings today and he did not disappoint, we are so pleased with how they look and they fit perfectly! Thank you Peter and COO jewellers.
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Posted 9 months ago
COO Jewellers is rated 5.0 based on 244 reviews