COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 250 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

Info

5.0

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 7404 0757

Write Your review

Tell us how COO Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

COO Jewellers 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot even find the words to describe just how amazing these guys are. The time, the patience, the cost and just how kind and honest they are. I would highly recommend these to every single person. Thank you for our beautiful wedding rings, we cannot wait to wear them x”

Helpful Report

Posted 2 years ago

It was an absolute pleasure working with you both, all the best, Colin.

Posted 2 years ago

“If you’re thinking of approaching COO for any jewellery, do it! We had an incredible experience with Peter who helped create our wedding bands. Fabulous customer service with a lot of humour on the side! Thank you for just being amazing and bringing our visions to life.”

Helpful Report

Posted 2 weeks ago

Thanks for taking the time to write a review. Glad you love the rings!

Posted 2 weeks ago

“Peter was super helpful. The process was really easy from start to pickup. I requested an engagement ring to be made at short notice (less than 4 weeks) and they were able to accommodate this and complete this for me in time. I will certainly be coming back for the wedding bands.”

Helpful Report

Posted 1 month ago

Thank you so much for the kind words, pleasure to work with you. Good luck with the proposal!

Posted 1 month ago

“We were recommended by two of our friends to buy our wedding rings from COO. We visited Peter at Gravesend. We were shown a large variety of rings and Peter was very knowledgeable and able to provide advice on what metal/design would best suit our jobs, lifestyle and budget. We couldn't fault our experience and would recommend Peter and COO to anyone without hesitation! We will be back in a few years for the eternity ring ;)”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words! See you for that eternity ring haha!

Posted 2 months ago

“Great service from Peter at COO, we came to the store in January to find our wedding rings and were met with professionalism and a lot of knowledge and support. We’re so happy with our rings and would definitely recommend to others!”

Helpful Report

Posted 2 months ago

Thanks very much Lauren! Best of luck with your wedding

Posted 2 months ago

“We’ve just been to collect our rings and they are perfect! A amazing service from start to finish, would absolutely recommend!”

Helpful Report

Posted 2 months ago

Thanks very much for the kind words! See you for the Eternity ring :)

Posted 2 months ago

“Pete was exceptionally helpful and talked me through the process really well. I know nothing about diamonds or jewellery and have ended up with a really lovely ring that I know my soon to be fiance will love. Would use COO Jewellers again without hesitation.”

Helpful Report

Posted 4 months ago

“Pete made it super easy for me and was available whenever I needed him to answer questions.”

Helpful Report

Posted 6 months ago

“We are very pleased with the service provided by Peter choosing our wedding rings. Peter gave us very good advice from the start and took time to make sure we were both happy with our purchase. Really nice guy, no presure selling. Highly recommend”

Helpful Report

Posted 7 months ago

“COO were incredible. Peter and Catherine were super knowledgeable and helpful when my partner and I went to see them about my wedding ring. I had a wedding ring already but i didn't like it. With an unusual shaped engagement ring, they made me feel completely at ease that I could have something that would compliment my engagement ring. They also turned it around in record time, despite it being so close to our wedding. I love my wedding ring, so thank you Peter and Catherine so much for going above and beyond to make a wedding ring i adore.”

Helpful Report

Posted 7 months ago

“Fantastic customer service and a brilliant product. The ring was fantastic and my wife to be absolutely loved it.”

Helpful Report

Posted 10 months ago

“From start to finish Coo were great, the advice given was very helpful when picking our rings out to fit our lifestyle they are made to fit perfectly”

Helpful Report

Posted 11 months ago

“Peter was extremely professional/helpful throughout the process and had a great laugh along the way! The end product was amazing and I highly recommend their services!”

Helpful Report

Posted 1 year ago

“COO Jewellers were brilliant, lovely people and very easy process. My partner has a classic gold ring and my design was intricately crafted, a beautiful leaf pattern diamond band. I could not be more thrilled and cannot wait to wear it! Would highlight recommend for simple or plain bands but especially if you want something more unique.”

Helpful Report

Posted 1 year ago

Hi Danielle, What a nice review, really appreciated, enjoy your big day, Colin.

Posted 1 year ago

“Colin was very helpful, he helped us pick the perfect rings for our wedding. I will definitely be recommending COO jewellers to everyone we know !”

Helpful Report

Posted 1 year ago

Dear Shannon,Thank you so much for your 5-star review, recommendations are alwys appreciated, thank you. Colin.

Posted 1 year ago

“Pete and Catherine have been great throughout the process of creating our wedding rings. Neither of us really knew what we wanted but they were both patient and great at making suggestions. Actually didnt take long for us to chose with the right guidance. We picked the rings up last week and they are beautiful, cant wait to wear them.”

Helpful Report

Posted 1 year ago

“Friendly, helpful, professional, 1st class service in a convenient location with a large selection of jewellery to choose from. Recommended”

Helpful Report

Posted 1 year ago

“Colin has done an amazing job making my engagement ring look sparkly and new ahead of my wedding day. Can’t wait to wear it with my COO wedding ring. Highly recommend!”

Helpful Report

Posted 1 year ago

Thank you Kirsty, don't forget to send any nice pic's of the rings, enjoy your big day :-)) Colin.

Posted 1 year ago

“We used COO Jewellers for our wedding rings, and Colin has been amazing. The service was great, Colin was welcoming, friendly and very knowledgeable and helped us get the perfect wedding band to match my engagement ring. Thank you so much!”

Helpful Report

Posted 1 year ago

Sooo pleased you are happy and a big thanks for the nice review.

Posted 1 year ago

“We stumbled across the Great Dunmow site after attending a wedding show. Colin and his wife were amazing. They listened to everything we wanted and found us somthing even better. They are both kind and really do go above and beyond. Little touches such as giving me a sample ring when they resized my engagement ring. I would highly recommend Coo Jewellers!”

Helpful Report

Posted 1 year ago

it's been a pleasure working with you, have a great wedding, only 1 more week :-)

Posted 1 year ago

“Fantastic service and our wedding rings look absolutely stunning! We are so glad that we came across COO! Couldn’t recommend more, great value for money and Pete and Catherine were incredibly helpful when it came to choosing the perfect ring design and the process was smooth and simple. Best jewellers you will find out there!”

Helpful Report

Posted 1 year ago

COO Jewellers is rated 5.0 based on 250 reviews