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COO Jewellers Reviews

5.0 Rating 256 Reviews
100 %
of reviewers recommend COO Jewellers
5.0
Based on 256 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

020 7404 0757

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COO Jewellers 5 star review on 22nd January 2025
Edward S
COO Jewellers 5 star review on 9th July 2024
Jade B
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 20th March 2023
Jade C
COO Jewellers 5 star review on 4th March 2023
Natasha &
COO Jewellers 5 star review on 18th February 2023
Louise
24
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Cannot even find the words to describe just how amazing these guys are. The time, the patience, the cost and just how kind and honest they are. I would highly recommend these to every single person. Thank you for our beautiful wedding rings, we cannot wait to wear them x
COO Jewellers 5 star review on 20th March 2023
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Posted 2 years ago
It was an absolute pleasure working with you both, all the best, Colin.
Posted 2 years ago
Peter was approachable at the wedding event we attented. He is knowledgeable and friendly. We felt as though he offered advise and worked with us and our budget. We would highly recommend, we love our rings! Thank you, Katie & Dan
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Posted 4 days ago
Thank you so much for the kind words, Katie. Was an absolute pleasure to work with you guys.
Posted 4 days ago
Pete was great to work with for the purchase of our wedding rings - was truly honest with us with options and ensured we chose rings that suited us best. A really relaxed experience, would recommend!
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Posted 2 weeks ago
Thank you so much for the kind words! You guys were great.
Posted 2 weeks ago
The service from start to finish has been amazing. I have a very unusual engagement ring and very specific taste in stones, Peter worked with me through every step of making me the most perfect wedding ring I could have imagined. I cannot recommend Coo more, thank you for everything!
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Posted 3 weeks ago
Thank you so much for the kind words! We got there in the end. You now have all the purple stones that exist, I think, except Tanzanite!
Posted 3 weeks ago
We went to Pete at COO with a rough idea of what we wanted and in a short space of time he guided us with his expertise advice to tailor the perfect ring for us. We were really happy with the end result!
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Posted 1 month ago
Absalutly love the rings and the entire experience was amazing - such a nice guy and would recommend to anyone!
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Posted 1 month ago
Coo and Peter in particular have been amazing to deal with. Really personable, professional and made the whole process from initial consultation, design and final details really smooth. Excellent quality of service and over the moon with the quality of the jewellery. Will definitely be using Coo again!
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Posted 1 month ago
If you’re thinking of approaching COO for any jewellery, do it! We had an incredible experience with Peter who helped create our wedding bands. Fabulous customer service with a lot of humour on the side! Thank you for just being amazing and bringing our visions to life.
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Posted 2 months ago
Thanks for taking the time to write a review. Glad you love the rings!
Posted 2 months ago
Peter was super helpful. The process was really easy from start to pickup. I requested an engagement ring to be made at short notice (less than 4 weeks) and they were able to accommodate this and complete this for me in time. I will certainly be coming back for the wedding bands.
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Posted 3 months ago
Thank you so much for the kind words, pleasure to work with you. Good luck with the proposal!
Posted 3 months ago
We were recommended by two of our friends to buy our wedding rings from COO. We visited Peter at Gravesend. We were shown a large variety of rings and Peter was very knowledgeable and able to provide advice on what metal/design would best suit our jobs, lifestyle and budget. We couldn't fault our experience and would recommend Peter and COO to anyone without hesitation! We will be back in a few years for the eternity ring ;)
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Posted 4 months ago
Thank you so much for the kind words! See you for that eternity ring haha!
Posted 4 months ago
Great service from Peter at COO, we came to the store in January to find our wedding rings and were met with professionalism and a lot of knowledge and support. We’re so happy with our rings and would definitely recommend to others!
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Posted 4 months ago
Thanks very much Lauren! Best of luck with your wedding
Posted 4 months ago
We’ve just been to collect our rings and they are perfect! A amazing service from start to finish, would absolutely recommend!
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Posted 4 months ago
Thanks very much for the kind words! See you for the Eternity ring :)
Posted 4 months ago
Pete was exceptionally helpful and talked me through the process really well. I know nothing about diamonds or jewellery and have ended up with a really lovely ring that I know my soon to be fiance will love. Would use COO Jewellers again without hesitation.
COO Jewellers 5 star review on 22nd January 2025
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Posted 6 months ago
Pete made it super easy for me and was available whenever I needed him to answer questions.
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Posted 8 months ago
We are very pleased with the service provided by Peter choosing our wedding rings. Peter gave us very good advice from the start and took time to make sure we were both happy with our purchase. Really nice guy, no presure selling. Highly recommend
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Posted 9 months ago
COO were incredible. Peter and Catherine were super knowledgeable and helpful when my partner and I went to see them about my wedding ring. I had a wedding ring already but i didn't like it. With an unusual shaped engagement ring, they made me feel completely at ease that I could have something that would compliment my engagement ring. They also turned it around in record time, despite it being so close to our wedding. I love my wedding ring, so thank you Peter and Catherine so much for going above and beyond to make a wedding ring i adore.
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Posted 9 months ago
Fantastic customer service and a brilliant product. The ring was fantastic and my wife to be absolutely loved it.
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Posted 1 year ago
From start to finish Coo were great, the advice given was very helpful when picking our rings out to fit our lifestyle they are made to fit perfectly
COO Jewellers 5 star review on 9th July 2024
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Posted 1 year ago
Peter was extremely professional/helpful throughout the process and had a great laugh along the way! The end product was amazing and I highly recommend their services!
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Posted 1 year ago
COO Jewellers were brilliant, lovely people and very easy process. My partner has a classic gold ring and my design was intricately crafted, a beautiful leaf pattern diamond band. I could not be more thrilled and cannot wait to wear it! Would highlight recommend for simple or plain bands but especially if you want something more unique.
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Posted 1 year ago
Hi Danielle, What a nice review, really appreciated, enjoy your big day, Colin.
Posted 1 year ago
Colin was very helpful, he helped us pick the perfect rings for our wedding. I will definitely be recommending COO jewellers to everyone we know !
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Posted 1 year ago
Dear Shannon,Thank you so much for your 5-star review, recommendations are alwys appreciated, thank you. Colin.
Posted 1 year ago
COO Jewellers is rated 5.0 based on 256 reviews