COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 231 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

Info

5.0

Based on 231 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 7404 0757

Write Your review

Tell us how COO Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

COO Jewellers 5 star review on 25th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, our wedding rings look fantastic. Thanks so much!”

Helpful Report

Posted 3 years ago

That's what we like to hear, thank you. Colin.

Posted 3 years ago

“My husband to be and I just picked up our wedding rings and are over the moon with them. I had mine bespoke made and it has turned out exactly as I dreamed it would be.”

Helpful Report

Posted 3 years ago

Over the moon? That will do for me, Kind regards, Colin.

Posted 3 years ago

“We have had great service from Colin at COO from the moment we met at the Chelmsford Racecourse wedding fair to picking up our rings. He did an excellent job advising us on what would match my engagement ring and the metal choices that would work best for my fiancé. Reassuring to work with someone who is clearly knowledgable about his product and isn’t trying to rip you off. Collected our rings today and they’re amazing, couldn’t be happier with them. Thanks.”

COO Jewellers 5 star review on 21st November 2020

Helpful Report

Posted 3 years ago

Awesome rings 😇, lovely couple, thank you.

Posted 3 years ago

“From first contact to picking up our wedding rings, Colin was brilliant. Nothing seemed too much trouble, he even went out of his way to interact with and involve our 2 year old daughter. The rings are superb, the quality is excellent.”

Helpful Report

Posted 3 years ago

Your daughter will make a lovely flower girl 😎

Posted 3 years ago

“Colin who we dealt with was so friendly l, professional, and patient. Choosing our rings was time consuming because of the wide range available, but he kept giving us advice and more styles to choose from. Pricing also clear, and VERY fair. Beats a high street chain hands down.”

Helpful Report

Posted 3 years ago

You travelled a very long way to see us, glad we made it worth your while. Kind regards, Colin.

Posted 3 years ago

“Highly recommend! Very efficient and helpful throughout Caters to any need!”

Helpful Report

Posted 3 years ago

Hi Alice, We do try to help where we can, thanks for taking the time to leave the review.

Posted 3 years ago

“Could not fault the service from Colin. Thanks again.”

Helpful Report

Posted 3 years ago

We are happy when you are, take care.

Posted 3 years ago

“I met a lady from Coo Jewellers at a wedding fayre at our venue and tried on a few wedding rings, finding the perfect ring to go with my engagement ring. We then booked to go down to the Essex shop to try the ring for a second time and find my partner a ring. Colin was so helpful and suggested i went for a slightly different ring without edging so that it flowed better with my engagement ring. He also helped my partner find a ring despite my partners reluctance to even get one! Colin kindly arranged for the rings to be posted to us to save us another trip to Essex. Customer service and communication perfect throughout. Thoroughly recommend!”

Helpful Report

Posted 3 years ago

HI Emma, Thanks so much for leaving this, makes it all worthwhile.

Posted 3 years ago

“I couldn't recommend COO Jewellers enough and will be advising all of my friends about their incredible service/ offering! I first heard of COO jewellers through my sister's friend who purchased their weddings bands at COO last year who equally raved about them. Colin and his team bent over backwards to ensure we had our wedding bands in time for our big day. I required a bespoke curved band and I'm so glad they were able to create such a perfect ring that fit snugly with my engagement ring. Worth the investment and the price was unrivalled. Thank you again Colin and team!”

Helpful Report

Posted 3 years ago

Wow, thank you very much 😎

Posted 3 years ago

“Fantastic service and the rings are absolutely perfect. Would highly recommend to anyone on the hunt for their wedding rings.”

Helpful Report

Posted 3 years ago

Hi Elise, Thank you so much, Colin.

Posted 3 years ago

“Thank you so much to Colin for sorting out our wedding rings and getting them in so quick.”

Helpful Report

Posted 3 years ago

It's not easy being quick with all that's going on, thanks for the kind words, it means a lot to us.

Posted 3 years ago

“Our wedding was booked with only 3 weeks notice due to covid and having already supplied my partners wedding ring earlier in the year, I called Colin to see if he could help. Colin offered us a great service. He listened to what I wanted and offered some good options of finishes and weights. Colin managed to get my ring made with nearly a week to spare. I’m really happy with the finished product, it feels really solid and weighty compared to what I found in the high street. Overall amazing service and product, would 100% recommended”

Helpful Report

Posted 3 years ago

Can't get better than 100% recommended, makes us happy 😃

Posted 3 years ago

“We asked COO Jewellers to get us a wedding ring last minute and they did everything they could. It arrived in time! We were very grateful”

Helpful Report

Posted 3 years ago

Super couple, loved working with you.

Posted 3 years ago

“I can not thank you enough for your fantastic service and my gorgeous bespoke ring I’m actually in love! Beautifully made And Colin made the whole experience magical for me!! I also brought al 7 of my bridesmaid gifts from here and they are amazing quality!! Defiantly would recommend especially if you want that personal magical experience”

Helpful Report

Posted 3 years ago

Hi Billie, so glad you love the ring, that was the idea 😊

Posted 3 years ago

“Colin and the team at Coo are fantastic. We are so happy with our wedding rings and Colin is so personable and gives a great service. Highly recommend”

Helpful Report

Posted 3 years ago

I really hope your wedding goes ahead and you have a great day, Colin.

Posted 3 years ago

“My fiancé has a thing for heart shaped stones, to match her engagement ring. I took the ring to COO jewellers at Martels showroom in Essex and was delighted to learn Colin already had hold of an over 1ct white sapphire cut to a perfect heart that he was able and willing to have mounted for me and turned around in the space of 2 weeks, brilliant for a last minute Larry. I could not have wished for more”

COO Jewellers 5 star review on 10th October 2020

Helpful Report

Posted 3 years ago

I will tease you with the matching earrings one day 😂

Posted 3 years ago

“Colin has been brilliant through the process of purchasing my wedding ring. I have never found a ring that fit my long thin fingers well, not only did he provide one that does, they quality, weight-y-ness and bespoke inverses stones are amazing- would highly recommend!!”

Helpful Report

Posted 3 years ago

Hi Sam, Great to see you again today, glad you love the rings, I will get the valuation out to you ASAP, take care, Colin.

Posted 3 years ago

“Fantastic service from the very beginning with Colin at COO Jewellers. He helped my fiancé pick a beautiful engagement ring for me and then we also recently bought our wedding rings from him too. Colin was happy to show us different styles he thought we’d like and let us try on as many rings as we wanted to without us feeling any pressure at all. Would definitely recommend!”

Helpful Report

Posted 3 years ago

An absolute pleasure working with both of you, have an amazing wedding day.

Posted 3 years ago

“Colin, Geraldine and Peter were fantastic. Nothing was ever too much trouble. We were really unsure what we wanted for our wedding bands but everyone was so happy and willing to spend the time with us to make sure we got what we wanted. It was such a pleasure to deal with everyone at Coo and the service was second to none. Thank you so much.”

Helpful Report

Posted 3 years ago

What a nice review, thank Nicole for leaving this review, it really helps us. Kind regards, Colin.

Posted 3 years ago

“We have had brilliant service from Coo over the last 3 years. We went to them with a shaped engagement ring bought elsewhere and they were able to make my wedding ring to fit. 2 years after the wedding they have just joined the 2 rings together and they both look amazing, no sign of the join. All the people we have had contact with have been amazing. Thank you”

COO Jewellers 5 star review on 3rd October 2020

Helpful Report

Posted 3 years ago

Hi Sarah, Nice to see you again today, I am really pleased you like the result, see you for the eternity ring sometime 😊Colin.

Posted 3 years ago

COO Jewellers is rated 5.0 based on 231 reviews