COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 287 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

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5.0

Based on 287 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had such a great experience with Colin. He really listened to what we wanted and guided us through the process. It also helps that he is absolutely hilarious. I have recommended him to all my friends!”

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Posted 3 years ago

It was great fun working with both of you, thanks for taking the time to leave such a cracking review. All the best, Colin.

Posted 3 years ago

“Peter at COO Jewellers was extremely helpful and has such a good sense of humour which made the consultation very relaxed. He took us both through a great range of rings and he was able to match the wedding band to my engagement ring beautifully. Peter also very kindly offered NHS discount. When we picked up the rings they were great quality. Couldn't recommend enough!”

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Posted 3 years ago

Thanks, guys! It was a pleasure to work with you. Sometimes two rings are just not enough, right? Enjoy!

Posted 3 years ago

“Very helpful when ordering a replacement ring through my insurance. Good communication throughout and great end result.”

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Posted 3 years ago

Hi Sophie, Thanks for leaving this review, it means a lot to us.

Posted 3 years ago

“We stumbled across COO Jewellers whilst visiting Chic Weddings and are so happy we did! Peter was so amazing at helping us find our perfect wedding rings. The showroom had a vast selection to try on and turn around times for production were quicker than we had expected! Peter made the experience fun and easy for us and was so accommodating to our multiple visits due to being indecisive (even though we both chose the first rings we tried on)! We could not recommend COO more highly to anyone needing rings for their big day! Looking forward to wearing our rings for many years to come! Thank you again.”

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Posted 3 years ago

Thanks so much for the kinds words! It was great to work with you and no doubt Alfie will be excited to buy you an eternity ring... very soon, haha!

Posted 3 years ago

“Peter has been brilliant from start to finish! Even when the first design wasn't quite right they changed it straight away and now the finished product is out of this world! Would recommend them to anyone looking for a wedding ring 💍”

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Posted 3 years ago

“Colin was incredibly knowledgeable and so helpful - he understood exactly what we wanted. COO jewellers made us feel so welcome and at ease- thank you Colin and team!”

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Posted 3 years ago

“We visited Pete at COO Jewellers Gravesend and it was such a pleasant experience. Pete made us feel at ease straight away and cured any worries or concerns we had regarding ordering our wedding rings. Pete was genuine and honest and the rings are just perfect like he said they would be. The communication with Pete was superb and our rings were ready by the deadline stated and updated throughout. I couldn't recommend COO Jewellers and Peter enough and if any rings are needed in the future I honestly wouldn't go anywhere else. We are so satisfied and pleased we found you. Thank you soooo much!”

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Posted 4 years ago

“They did our wedding rings and were not just sensitive to the importance of the items but also crafted them excellently. Even when I lost my ring and asked them to remake it, they were just as lovely.”

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Posted 4 years ago

“Superb customer service in a friendly, warm atmosphere. I had a ring custom made and couldn't be happier. I would recommend to anyone COO Jewellers. You won't be disappointed!”

COO Jewellers 5 star review on 26th September 2021

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Posted 4 years ago

“Him: I ordered a bespoke made engagement ring for my fiancée. Peter made the process so easy and explained everything thoroughly. He helped me to pick the best diamonds for my budget and was in touch through each step of the process to picking it up. I was wow'd by the final result. It was amazing and she absolutely loved the ring. Can't recommend you enough! Her: I cannot thank you enough for my ring. It is exactly what I had dreamed of. It is absolutely perfect and I've had so many compliments on it. It is so sparkly! I am so proud to wear it and I can't believe it's mine. You can see it is beautifully made and the quality is clear to see. I will cherish it forever.”

COO Jewellers 5 star review on 25th September 2021

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Posted 4 years ago

“Absolutely amazing! Cannot speak highly enough of Colin & Peter at Coo! In a moment of madness, I decided I would like a second wedding ring as we were getting married again to have the big day and party after a small wedding in 2020. I contacted Coo just 6 weeks before the big day to ask if it would be possible for another ring to be made based on my original wedding ring and amazingly they delivered! The ring looks gorgeous and even better with the 2 rings together! I cannot recommend coo enough - they really did make the day!”

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Posted 4 years ago

“Colin was very friendly and welcoming, he took an interest in us and what we were looking while also sharing with us his advice and experience to make a more informed decision. Really pleased with our final choice, great quality product and at a really reasonable price.”

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Posted 4 years ago

“Colin was very attentive, he really took the time to understand me and my partner and what kind of rings we were looking for. Colin completely understood the importance of wedding rings and spent plenty of time with us going though different styles. He even looked at my engagement ring to see what would work well and fit with what I already had. The rings were ready within 4 weeks!! I cannot fault this service that we received”

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Posted 4 years ago

“Colin was really helpful and accommodated several re-bookings of appointments due to COVID. Our rings see amazing and we are both really happy that we chose COO jewellers to buy our wedding rings.”

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Posted 4 years ago

Thank you for leaving us such a nice review, have a great wedding 👍

Posted 4 years ago

“We were very impressed with COO, great customer service. Colin is very knowledgeable and helped us with my engagement ring and both of our wedding rings. We love them. We can’t thank Colin enough for his help and assistance.”

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Posted 4 years ago

🙏 Hi Nicola, so pleased you love the rings, see you for the eternity ring one day 😎

Posted 4 years ago

“Great service from the first visit right through to picking up our wedding rings. I’m so pleased we chose COO jewellers and we absolutely love the rings.”

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Posted 4 years ago

Hi Lisa, Thank you for the review. We wish you a perfect wedding day.

Posted 4 years ago

“We were recommended to COO by a family member for mine & my fiancé's wedding rings, with hers requiring a bespoke design to fit her engagement ring. Both Colin & Peter were absolutely fantastic from start to finish - no pushy sales, plenty of information to make our own choice and clear communication throughout our ordering process. The bespoke ring came out absolutely perfect using the 3D scanner and we're delighted with both our rings. 100% recommended and would return back in the future for anything else we'd want.”

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Posted 4 years ago

We all love the scanner, no need to keep the engagement ring while we make the wedding ring. Thanks for the nice review.

Posted 4 years ago

“We were recommended COO by a family member who had previously had her wedding ring and eternity ring made by them. We were not disappointed. Colin was absolutely amazing. He made us feel so welcomed from the moment we walked in. He was not a pushy sales person like you get in your local stores ! He took his time and we left feeling so happy with the wedding bands we had ordered. We have since been back to pick them up and I’m honestly in love with them. My wedding band is absolutely stunning. Exactly what I wanted. Thank you so much and we will always be recommending COO to everyone.”

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Posted 4 years ago

So glad you love it them, that matters to us :)

Posted 4 years ago

“Would really recommend Colin lovely man and super knowledgeable. So helpful and goes above and beyond.”

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Posted 4 years ago

Thank you, have a great wedding, whenever that might be :-))

Posted 4 years ago

“My fiancé and I were extremely happy with the service provided by COO Jewellers. Colin was a fountain of knowledge and from start to finish made us feel very comfortable. He wasn't pushy at all and gave amazing advice. The service made us feel special and we know our rings are super special too, not just off the shelf of a high street store. The cost of the rings were very reasonable too. We got out rings within a few weeks of ordering them which was amazing! I am very happy that I can get my ring cleaned whenever needed too! We were very, very happy with every part of the service provided and we can't wait to put on our rings for good! Thank you Colin!”

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Posted 4 years ago

Hi Izzy, Thank you so much for such a nice review. Colin.

Posted 4 years ago

COO Jewellers is rated 5.0 based on 287 reviews