Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,161 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderfu service thank you.”

Helpful Report

“I really appreciate the helpI received from both Deb and Sarah at Cleva customer services. They were really happy to help with my pre-purchase queries. Both sent cheerful and very quick replies to my email. This played a big part in my choice of company to purchase from. Having said that, the purchase system was very easy to use, delivery of the mower was very prompt and on time. A good company to buy from.”

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“Excellent service and quick to arrive.”

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“Mower very good. A longer lead would be better; but this seems to be the norm with all mowers. Instruction manual could be better - you had to rely on common sense to put the mower together.”

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“Quick to order, easy to do.....i think it was next day delivery as well.”

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“Excellent.”

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“Easy to navigate and plenty info. Bought accessories after my main purchase of the mower. Both occasions items were received super fast.”

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“Couldn’t fault. Emails with details and delivery quick.”

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“Ordered replacement battery from Cleva website for my L10 robot mower. Very please with your service.”

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“from sale to delivery it was top class xx”

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“Service was good.”

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“Super experience from website to order to delivery”

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“I received item very quickly, had a small problem and it was resolved in a day. Thank you excellent customer service”

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“Purchased a wet and dry vac which arrived the next day. Used it in the garden and garage and also as a wet vac to mop up water from a leaking hose. Simple but effective and good value for money. Purchased from Cleva as already have a robot lawn mower which has been fantastic.”

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“Arrived quickly. No issues”

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“Excellenfor the delivery was outstanding, communication effectiveness delivery came when it said it would.. very impressed.”

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“Brilliant robot”

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“I've not bought from Cleva before but I was dealt with professionally and efficiently so much so I returned and made a second purchase I.e a Lawnmaster Leaf blower.”

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“Seamless as usual”

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“The service from Cleva was excellent from start to finish. Ordering was very easy to do, with clear communication and updates for when delivery would be completed, which was very quick indeed. I have used my Lawnmaster Cordless Mower twice now and am very, very impressed with it. Would highly recommend Cleva for your garden purchases.”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,161 reviews