Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faulty product no quibble replacement within 24hrs”

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“I cannot fault them. Contacted them by email after I received the lawnmower only to find out they had reduced the price. They were very helpful and refunded the difference.”

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“The product was delivered in a very robust box in good time from the moment the order was placed.”

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“Simple online process to purchase, no interaction needed.”

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“Arrived next day!!!”

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“Excellent service, good price and fast delivery included - on this occassion was just buying consumables for our mower which we're very happy with.”

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“The Cleva customer service was excellent. The 10% discount when ordering direct from Cleva, prompt delivery and the 2 year guarantee is much appreciated.”

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“Easy to order, managed a 10% discount and delivery next day. Unbelievable. Was influenced by previous purchasers reviews, and am not disappointed”

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“Website was easy to use and customer service were helpful when I called to check the order had went through, with product arriving within 2 working days”

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“Customer support was excellent, with Deb going the extra mile to promptly sort out a spare parts issue.”

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“Very quick delivery.”

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“Easy to order,prompt delivery, easy to assemble,lightweight and excellent suction. Ideal for a granny with arthritis!”

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“Quick and efficient with a total understanding of problem(which was my own misunderstanding instructions). Extremely polite just how all customer services should be. Excellent. Shelly and Debs credit to their compsny”

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“Wow the best and most powerfull leaf blower comes with x 2 24v batterys attatch to the top so all weight is at top of blower also you have variable speed switch so easy to use just move it up or down to adjust”

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“I ordered my chainsaw in the afternoon and I was up and running with it the following day by lunchtime. Fast and efficient service.”

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“Quick delivery, great product at a competative price , highly recommended.”

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“Service product and price were super . Communications were excellent”

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“Great product, good delivery time.”

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“It was so simple to order . No problems . Easy to build . Will buy again . Eileen”

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“THE ITEM WAS ORDERED ONLINE WHICH WAS AN EASY PROCESS. DESCRIPTION OF ITEM WAS CLEAR AND THE ITEM WAS DELIVERED WITH IN TWO DAYS. EXCELLENT SERVICE.”

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Cleva UK & Ireland is rated 4.8 based on 6,159 reviews