Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,669 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chocolates with great centres. Bought as a gift but I have sampled. Found chococo when searching for artisan chocolatiers who don’t use palm oil which so many others do.”

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Posted 1 month ago

Thank you for sharing such thoughtful feedback. We’re delighted you enjoyed the chocolates. We’re also really pleased our commitment to being palm oil–free helped you find Chococo. Your support means a great deal to us!

Posted 3 weeks ago

“My daughter is vegan and really loved the hot chocolate. I enjoyed the drinks too. A really lovely product. Wendy”

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Posted 1 month ago

Thank you for your lovely feedback! We’re so pleased to hear your daughter enjoyed the vegan hot chocolate, and that you loved the drinks too!

Posted 3 weeks ago

“Dark chocolate snowmen very well recieved and rather too swiftly eaten by my granddaughter! Didn't even have time to sniff them!!”

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Posted 1 month ago

Thank you for such a lovely review! We’re delighted to hear the dark chocolate snowmen were so well received, and it sounds like they didn’t last long at all! We hope your granddaughter enjoyed every bite, and we appreciate you sharing the moment with us!

Posted 3 weeks ago

“The Christmas Gnome was Delicious! Packed well, well presented and the colours on the gnome itself made it that little more special when opened.”

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Posted 1 month ago

Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed the Christmas Jolly Gonk. We really appreciate you taking the time to share your experience.

Posted 3 weeks ago

“The chocolates are always amazing and tasty and they made for a perfect Christmas present. I really appreciate the “when to eat by” date on the website and that allowed me to order at the right time for Christmas.”

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Posted 1 month ago

Thank you for your lovely review. We’re so pleased the chocolates made a perfect Christmas gift. It's great to hear that the “when to eat by” date helped you order at just the right time. We really appreciate your support.

Posted 1 month ago

“Just the best chocs ever, I love that my favourite Dorset Salted caramels are now available in boxes, love going to the Swanage shop, current favourites Wild Cherry”

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Posted 1 month ago

Thank you for your lovely review! We’re so pleased you’re enjoying our chocolates and that the Dorset Sea Salted Caramels have been a hit. It’s great to hear you love the Swanage shop, and the Wild Cherry is a fantastic choice! We really appreciate your support and hope to see you again soon. 🍫

Posted 3 weeks ago

“I've bought Chococo a few times now and they never disappoint! My wife and I got advent calendars this year and both loved them! Neither of us are particular fans of alcoholic chocolates but we both commented on how good they were compared to others (not just alcohol burn). All the packaging being paper/card is amazing too! I’ve bought other chocolates as gifts that have always been well received!”

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Posted 1 month ago

Thank you so much for your continued support and such a lovely review. We’re delighted to hear that you both enjoyed the advent calendars and especially the alcoholic chocolates. Also it's great to hear that our plastic-free packaging is appreciated too. It means a great deal to us that Chococo has become a go-to for gifts, and we hope to treat you again soon.

Posted 1 month ago

“Truly gorgeous chocolate, well, well worth it. Shame my mother has already eaten them all - before Christmas :-)”

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Posted 1 month ago

Thank you so much! We’re delighted you loved the chocolates! It sounds like they were too tempting to wait for Christmas, which we’ll happily take as a compliment 😊

Posted 1 month ago

“I bought the "Classic Advent Calendar" from Chococo for a friend for the run up to Christmas. Using their website was a breeze & the calendar was off & posted by them very quickly. My friend appreciates good chocolate & has been saying that it not only tastes fantastic, but the selection of flavours in the box is pretty creative & wonderful. The packaging itself is classy & a feast for the eyes. I think she's going to be a repeat customer with Chococo from now on. I haven't tasted the chocolate myself, but I've been getting rave reviews on the gift.”

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Posted 1 month ago

Thank you so much for this lovely review. We’re delighted to hear that your friend enjoyed the chocolates, flavours and packaging, and that the ordering and delivery process was smooth. It means a lot to us that the gift was so well received. We hope to welcome both you and your friend back to Chococo again soon!

Posted 1 month ago

“Bought the chocolate snowmen for family as we all like this chocolate. Fast and safe delivery No complaints”

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Posted 1 month ago

Thank you for your lovely feedback! We’re so pleased to hear that the chocolate snowmen were enjoyed by your family and that the delivery was fast and safe. We really appreciate you taking the time to leave a review and hope to welcome you back again soon. 🍫☃️

Posted 1 month ago

“Excellent chocolates”

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Posted 1 month ago

We're really glad to hear you enjoyed the chocolates! Thanks for taking the time to leave a kind review.

Posted 1 month ago

“Excellent service. The products I bought are amazing!! Thank you”

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Posted 1 month ago

We're really glad to hear you had a great experience and that you enjoyed the products! Thanks for taking the time to share such a positive review.

Posted 1 month ago

“Advent calender - Improve packaging to stop ripping into other numbers. Chocolate was great though :)”

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Posted 1 month ago

We're really glad to hear you've enjoyed our chocolate! This year was our first time producing a 'traditional door advent calendar' so we expected some improvements could be made. Thank you for your feedback!

Posted 1 month ago

“Chocs very good”

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Posted 1 month ago

We're really happy to hear you enjoyed our chocolates! Thank you for your review.

Posted 1 month ago

“great company, great service, lovely chocolates!”

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Posted 1 month ago

Thank you for such a kind review. We're so happy to hear you enjoy our chocolates and are happy with the service we provide!

Posted 1 month ago

“Very nice chocolates”

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Posted 1 month ago

Thank you for your kind review. We’re so glad you enjoyed our chocolates.

Posted 1 month ago

“Delicious, sustainable packaging, not cheap but that’s what you pay for really good, properly sustainable chocolate.”

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Posted 1 month ago

Thank you for your kind review. We’re so glad to hear you enjoy the delicious chocolate and our sustainable nature!

Posted 1 month ago

“Present to me and my husband every Christmas and Birthday...Chocolates and Brownies. Best ever! Great delivery. Thankyou”

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Posted 2 months ago

Thank you for sharing such a lovely review. We’re so glad our chocolates and brownies are part of your celebrations and that you’re happy with the delivery as well.

Posted 1 month ago

“We've treated ourselves to some Chococo chocolates for the last couple of Easters and have tried their advent calendar for this first time this year. Honestly the best quality and most interesting chocolates out there at the moment!”

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Posted 2 months ago

Thank you for your lovely review. We’re thrilled to hear you’ve enjoyed Chococo chocolates and that the advent calendar has been a first for you this year. Your kind words mean a lot to us.

Posted 1 month ago

“Excellent customer service when my order arrived cracked by shipping. Replacement quickly sent with no quibble. Delicious chocolate too - would highly recommend”

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Posted 2 months ago

Thank you for your honest review! Our great Customer Care team will always try to do our very best to help and support our customers when needed. Thank you for recognising this and for taking the time to leave such a kind review.

Posted 1 month ago

Chococo is rated 4.8 based on 8,669 reviews