Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth and reliable service. No problems whatsoever and products good quality.”

Helpful Report

Posted 6 years ago

Dear Mark, Thank you for also taking a moment to leave your review of our company. We really appreciate your kind words and are delighted that you are totally satisfied with both the product and with our service. We do our best to give an efficient and compassionate level of customer care and to offer high-quality fairly-priced products and to ship them quickly to try to make things a little easier at this sad time. With warm wishes Kristina Customer Care

Posted 6 years ago

“Very professional company. Emailed us throughout the whole process to keep us updated.”

Helpful Report

Posted 6 years ago

Dear Olivia, Thank you for also leaving us such a lovely company review and for choosing us to create your very special customised memorial pendant. We are pleased that our policy of keeping you updated throughout the crafting process was helpful and hopefully it allayed any worries you may have had and made the waiting time pass a little quicker. We hope that when you wear your pendant you will find comfort knowing that your loved one is close to your heart and that when you observe its profound beauty you may be filled with happy memories that bring you peace. With kind regards Kristina Customer Care

Posted 6 years ago

“I Placed An Order And I Litreally Can Not Fault Your Service, Quality Of The Product & Sensitivity That You Showed! Amazing Company Will Definitely Recommend To Others!”

Helpful Report

Posted 6 years ago

Dear Kevin, Thank you for also leaving us such a lovely review, and for giving us your recommendation. We very much appreciate your kind words. We are delighted that you are totally happy with both the quality of the product and with our service and we thank you for entrusting us with the delicate task of creating this very special piece of bespoke memorial jewellery. With warm wishes Kristina Customer Care

Posted 6 years ago

“Very efficient service I chose an expensive gold bracelet and I feel the chain is rather delicate for the design as I wish to wear it every day so I am hoping it does not break otherwise very satisfied with the service”

Helpful Report

Posted 6 years ago

Dear Eileen, Thank you for taking the time to leave us your review and for trusting us to create this very special bespoke memorial bracelet for you. Although the chain may appear to be delicate it is in fact surprisingly strong and you can wear your lovely elegant bracelet daily without any fear of it breaking. We hope that doing this and knowing that your loved one is still closeby will bring you comfort and that when you observe the ethereal beauty of this fine bracelet you may find peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Absolutely delighted with the product. Handled with care and instructions were clear with regards to the process of packaging the ashes. The staff were brilliant, particularly Shari, who I emailed regarding needing the item back before a specific date. Very professional service and would highly recommend to everybody. Thanks Mike”

Helpful Report

Posted 6 years ago

Dear Mike, Thank you so much for leaving us your review and for giving us your recommendation. We are delighted that you are totally happy with both your chosen product and with our service as we providing an outstanding and compassionate level of customer care is of the utmost importance to us. We are pleased that we were able to get your product to you on time and we hope that the recipient will find comfort and peace when wearing it. With warm wishes Kristina Customer Care

Posted 6 years ago

“Cherished Urns is a fantastic company. From the beginning to the very end they have been nothing but supportive, kind and trustworthy. It’s a scary thing having to send of a loved ones ashes, the uncertainty whether they will deliver okay and trusting the ashes are taken care of. But the worry was soon gone as cherished urns keep you updated every step of the way. I’m over the moon with my purchase and I can’t wait to see my mums face on Christmas Day! Thank you for everything”

Cherished Urns 5 star review on 16th December 2019

Helpful Report

Posted 6 years ago

Dear Kate, Thank you for leaving us such a lovely review and for entrusting us with the delicate task of creating this bespoke piece of memorial jewellery for your mum. We are sure that this will be a very special Christmas present and that she will cherish it forever. We understand that sending precious ashes through the post can be stressful, so we are pleased that you found our policy of keeping you updated throughout the crafting process to be helpful. We do our best to make the whole process as fast and easy as possible and to provide an efficient and compassionate service. Thank you once again for your kind words and we hope that your mum will find comfort and peace when wearing her beautiful pendant. With warm wishes Kristina Customer Care

Posted 6 years ago

“The items of jewellery are beautiful. The only negative thing is the quality of the chain holding the pendent. Both my daughters are over the moon. I gave them to them on the tenth anniversary of their fathers death. Excellent craftsmanship.”

Helpful Report

Posted 6 years ago

Dear Christine, We are so pleased that your daughters are happy with the special pieces of memorial jewellery that we crafted for them. What a lovely lasting present to give them and the perfect way for them to remember their father. We hope that they will find comfort when they wear them and that when they contemplate their profound beauty and fine craftsmanship they may be filled with peace. Thank you so much for choosing our company to create these bespoke pieces of jewellery and we hope that your daughters will cherish them forever. With kind regards Kristina Customer Care

Posted 6 years ago

“First time buying from here, very pleased with my purchase. Was shipped quick, little candle holder was broken but was replaced next day! Great service”

Cherished Urns 5 star review on 14th December 2019

Helpful Report

Posted 6 years ago

Dear Amanda, Thank you for leaving us such a nice review of our company and for sharing the lovely photo of the beautiful tribute display that you have created, so peaceful. We apologise again that the tealight holder was broken on arrival but we are pleased that we were able to get a replacement shipped to you quickly. We hope that when you light the little candle and observe the flickering flame you will find comfort as you recall happy memories. With best wishes Kristina Customer Care

Posted 6 years ago

“all great super company”

Helpful Report

Posted 6 years ago

Dear Paul, Thank you for entrusting us with the delicate task of creating the three special bespoke pieces of memorial jewellery for your family, and we are delighted that you are totally happy with the end results. We do our best to produce finely-crafted bespoke pieces of jewellery that will be cherished forever and that will bring comfort to the wearers. Thank you for taking the time to leave us your reviews, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 6 years ago

“I have received my beautiful necklace containing my dads ashes today, I am so pleased with it, it’s beautiful and packaged beautifully, I love that the gift bag tells me who lovingly made the necklace, thank you so so much! Received in time for Christmas too which I am so pleased about, Thank you so much again.”

Helpful Report

Posted 6 years ago

Dear Leanne, We are so pleased to hear that you are totally happy with the customised locket that we recently crafted for you and that we were able to get it to you in time for Christmas. We hope that wearing it will let you feel that your dad is still with you and that when you contemplate its profound beauty you may be filled with happy memories of all the wonderful moments that you spent together and that these may fill your heart with peace. Thank you so much for leaving us such a lovely review and for sharing the photos, we really appreciate your kind words. With warm regards Kristina Customer Care

Posted 6 years ago

“Our family rings are beautiful”

Helpful Report

Posted 6 years ago

Dear Dorothy, Thank you so much for entrusting us with the delicate task of creating these very special bespoke memorial rings for your family. We are so pleased that you are happy with them and we hope that each person will find comfort wearing them and that when they contemplate their profound beauty they may be filled with happy memories that help them to find peace. Thank you for taking a moment to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 6 years ago

“I received my precious piece of jewellery this morning containing my Mams ashes, her 2nd anniversary is on the 15th December (this Sunday) so I was delighted to receive it in time. It made me very emotional opening the package but was so happy to see such a good quality product. The turn around from when I sent the ashes to having the product deceived was 8 days...amazing! My sisters are considering ordering their special keepsakes now. Thank you very much x”

Cherished Urns 5 star review on 12th December 2019

Helpful Report

Posted 6 years ago

Dear Jo, We are so pleased that we were able to get your bespoke memorial ring to you in time for this special day. We hope that having your Mam with you again will bring you comfort and that when you observe the fine details and profound beauty of your special ring you may be filled with happy memories that bring you peace. Thank you for sharing the lovely photos, we are always delighted to see our craftsmanship on the finger it was made for, and your ring looks absolutely stunning. We look forward to creating more exclusive pieces of jewellery for your sisters. Thank you for entrusting our company with this delicate task and for taking the time to leave us such a lovely review. With warm wishes Kristina Customer Care

Posted 6 years ago

Dear Jo, We are so pleased that we were able to get your lovely piece of bespoke memorial jewellery to you in time for this special day and we are delighted that you are completely content with your ring. Thank you for sharing the beautiful photos. It is always so nice for us to see the ring we have created on the finger it was designed for, and yours looks absolutely spectacular. We hope that wearing it will let you feel that your mum is still with you and accompanying you always and that this may bring you comfort and peace. Thank you for entrusting us to create this customised ring which we hope you will cherish forever, and we look forward to creating pieces of jewellery for your sisters also. Thank you for leaving us such a lovely review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 6 years ago

“Earlier this week I took delivery of my beautiful ring that has my Mums ashes within it. I am absolutely overwhelmed by the quality and care taken from initially ordering to taking delivery. Just beautiful. My Mum would have lived it and was able to choose her favourite colour.”

Helpful Report

Posted 6 years ago

Dear Claire, Thank you for taking the time to leave us your review and for sharing the lovely photo. It is always so nice for us to see our creation on the finger that it was destined for, and your looks really beautiful. We hope that when you contemplate its profound beauty and enjoy your Mum's favourite colour your heart may be filled with happy memories of all the wonderful moments that you shared with her and that these may bring you comfort. We hope that you will cherish this special bespoke memorial ring forever and that knowing that your Mum still accompanies you will bring you peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Both myself and my Mum ordered rings separately from yourselves following the sad passing of our beloved Dad/Husband. I ordered a silver ring and my Mum ordered a Gold ring. The rings are both beautiful and the way that they were delivered was so respectful and tasteful. I was kept up to date with the order and when they were on the way. Excellent service overall and a beautiful reminder of Dad.”

Helpful Report

Posted 6 years ago

Dear Sarah, We are so pleased that you and your Mum entrusted us to make these bespoke memorial rings for each of you. We are delighted that you are happy with both the finished products and with the service that we provide, as offering outstanding and compassionate customer care is of the utmost importance to us. Also, we understand that sending precious ashes through the post can be stressful, so we like to keep you informed as to the progress of your order to allay your worries and hopefully make the waiting time pass a little quicker. We hope that these special rings will be cherished forever and that wearing them will bring you both comfort, knowing that your loved one is still close by and accompanying you always. Thank you so much for leaving your lovely review, it is very much appreciated. With warm wishes Kristina Customer Care

Posted 6 years ago

“You have made a very sad family very happy xx thank u xx”

Helpful Report

Posted 6 years ago

Dear Anita, Thank you so much for choosing our company to make these very special bespoke pieces of jewellery for your family. We hope that each piece will bring comfort from knowing that your loved one is still close by and that the profound ethereal beauty of each individually-crafted item may bring peace. Thank you so much for taking the time to leave five-star reviews of each of the pieces of jewellery and we are so pleased that we might have brought a little comfort and happiness to you all at this sad time. With best wishes Kristina Customer Care

Posted 6 years ago

“I love the quality and the sentimentality of my ring and it is crafted in such a way that no one would know.”

Helpful Report

Posted 6 years ago

Dear Jenny, We are so pleased that you are happy with the quality of your custom-made memorial ring. As you so rightly say, it is not immediately obvious that the ring contains ashes and appears to be simply a beautiful ring. That means, that no one needs to know of the secret precious contents unless you choose to tell them. We hope that wearing this very special ring will bring you comfort and peace and that you will cherish it forever. Thank you so much for leaving us your review, it is very much appreciated. With best wishes Kristina Customer Care

Posted 6 years ago

“excellent ... lovely idea”

Helpful Report

Posted 6 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the bespoke memorial locket that we recently crafted to your specifications We hope that when you wear it you will be comforted knowing that your loved one still accompanies you and that when you observe the fine details you may be filled with happy memories that bring you peace. Thank you so much for entrusting us to create this very special piece of jewellery for you and we hope that you will cherish it forever. With best wishes Kristina Customer Care

Posted 6 years ago

“Will cherish my ring forever.so beautiful.very helpful and keep you upto date with everthing.glad i have part of my mum in my ring x”

Cherished Urns 5 star review on 11th December 2019

Helpful Report

Posted 6 years ago

Dear Dawn, Thank you so much for leaving us such a nice review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. It is always so nice for us to see a ring we have created on the finger, or in your case the thumb, that it was made for, and your ring looks absolutely gorgeous. We hope that wearing it will bring you comfort knowing that your mum is still with you and that when you contemplate its beauty you may be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“Lovely company very professional and nice selection of items.”

Helpful Report

Posted 6 years ago

Dear valued customer, We are delighted that you were able to find a product to meet your needs on our website. We do our best to offer a wide range of high-quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that your chosen product brings console and peace and will be loved forever. With best wishes Kristina Customer Care

Posted 6 years ago

“Absolutely beautiful. The ring is exactly what I was after. My Nan would have loved it.”

Helpful Report

Posted 6 years ago

Dear Kat, We are delighted that you are totally happy with the very special bespoke memorial ring that we recently crafted to your specifications. We hope that when you contemplate its beauty and the sunlight catches on the diamond dust and gives that magical sparkle, you will be filled with happy memories of the wonderful times spent with your Nan and that these may bring you comfort and peace. Thank you so much for finding a moment to leave us your review, it is very much appreciated. With warm wishes Kristina Customer Care

Posted 6 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews