Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt delivery.”

Helpful Report

Posted 3 years ago

Dear Keith, We are pleased that we were able to get your chosen item to you quickly as we do our best to make purchasing something from us a swift and simple process. We hope that your chosen item may bring you some peace and comfort. Many thanks for posting your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Love my ring very good quality and fits perfectly”

Cherished Urns 5 star review on 15th November 2021

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Posted 3 years ago

“Nice ring good condition recommend to anyone who’s interested had mine done as my husband pass away something I will cherish forever the ring means a whole lot”

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Posted 3 years ago

Dear Caroline, We are so pleased that we have reunited you with your husband through your special ring and we are sure that when you wear it you will feel his love enveloping you still. Thank you very much for posting your review, and we are delighted that you have given us your recommendation. With best wishes Kristina Customer Care

Posted 3 years ago

“My ring was made absolutely beautiful very comforting piece of jewery thank you very much cherished urns”

Helpful Report

Posted 3 years ago

Dear Lorraine, Thank you so much for leaving us your review, we very much appreciate it. We are happy that your bespoke ring is bringing you some comfort knowing that your loved one is still close by and accompanying you always, and we are sure that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Perfect for portability, robust and look great - thank you”

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Posted 3 years ago

Dear Sarah, We are so pleased that you are happy with the scatter tube that you selected and we hope that it may help to make the last farewell a calm and special moment. Thank you for taking the time to leave us your review, it means so much to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“I cannot Thankyou all enough so comforting to know the care that went into making some thing that means so much to us, the customer service is 5* , keeping us updated with everything! Highly recommended Thankyou so much”

Cherished Urns 5 star review on 14th November 2021

Helpful Report

Posted 3 years ago

Dear Ann Marie, Thank you so much for your positive comments and for sharing the lovely photo of the bespoke ring that we created for you. It is always very special for us to see one of our creations on the finger that it was destined for and yours looks really lovely. We are sure that you will wear it with much love and cherish it always. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service all the way through.”

Helpful Report

Posted 3 years ago

Dear Christine, Thank you so much for your positive comments, the means so much to us as we do our best to make buying a piece of memorial jewellery from us as swift and stress-free as possible and to provide a caring and efficient service. We hope that your special ring may bring you comfort and peace when you wear it. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely urn: exactly what I wanted and efficiently delivered.”

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Posted 3 years ago

Dear satisfied customer, We are so pleased that you were able to find the perfect urn to hold the precious ashes of your loved one and that we were able to get it to you quickly. We do our best to make this sad purchase as swift and easy as possible so we very much appreciate your positive comments and your nice review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Thank you to Daren for creating my beautiful locket containing my darling girls ashes. I will be able to keep her with me always. The service from start to finish with Cherished Urns was excellent and they kept me updated every step of the way. I felt they took so much care in such a sad time. Thank you”

Cherished Urns 5 star review on 13th November 2021

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Posted 3 years ago

Dear satisfied customer, Thank you very much for such a nice review and for sharing the lovely pictures. What an adorable dog, we are sure that having her close to your heart is going to help you through this sad time. We are so pleased that you have been totally happy with our service. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered 2 necklaces beautiful jewelry very happy with my purchase”

Helpful Report

Posted 3 years ago

Dear Elizabeth, We are very happy to hear that you love the two necklaces that we created for you with much care and respect. We hope that wearing them will bring you comfort and that you will cherish them forever. Many thanks for posting your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service. I have order 3 items from cherished urns, and have please with them all. They keep you informed that your loved ones ashes have been received by them. Inform you that your item has been dispatched. All nicely package. Would recommend.”

Helpful Report

Posted 3 years ago

Dear Sue, Thank you so much for finding the time to leave us your review, we very much appreciate your kind words and your recommendation. We're delighted that you are happy with your three chosen items and we hope that each one may bring comfort to the wearer. Many thanks for noting the care that we put into the packaging and how we try to make everything as easy as possible with our regular updates. With best wishes Kristina Customer Care

Posted 3 years ago

“I ordered 2 rings for myself and my sister. I ordered on the Monday and they were delivered on Friday. Plenty of emails to keep me up to date on what was happening with mums ashes. The remainder of the ashes was returned to me also. A brilliant company and 2 very happy customers with beautiful rings. Thank you so much. These rings are priceless.”

Cherished Urns 5 star review on 12th November 2021

Helpful Report

Posted 3 years ago

Dear Diane, We are so pleased that you and your sister love the bespoke rings that we created for you and that we have helped to reunite you both with your mum. Thank you so much for your review and for sharing the photos of your two very special rings, they look amazing and we are sure that they will be cherished always and worn with much love. With best wishes Kristina Customer Care

Posted 3 years ago

“Large selection of urns,I purchased a polished teardrop urn and it was delivered the next day.It is a bit different and arty,suits Jenny as she was a amateur artist.”

Helpful Report

Posted 3 years ago

Dear Andrew, We are so pleased that you found the perfect urn to hold Jenny's ashes from the selection that we offer and that we were able to get it to you quickly. We do our best to make this sad purchase as fast and simple as possible so we very much appreciate your positive comments. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am thrilled with my necklace and the personal service received throughout the process. I was nervous about posting my dad’s ashes but there was no need. Everything was planned perfectly and handled with compassion and respect. Then you Cherished Urns”

Helpful Report

Posted 3 years ago

Dear Emma, Many thanks for your lovely review and for sharing the photo of the unique pendant that we created for you. We do our best to make the whole process as swift and stress-free as possible so we really appreciate your kind words. We are sure that when you wear this lovely pendant you will feel that your dad is still close by and that will fill your heart with happy memories. With warm wishes Kristina Customer Care

Posted 3 years ago

“It was easy to order and I am absolutely delighted with my charm”

Helpful Report

Posted 3 years ago

Dear Joy, Thank you for also leaving us such a nice review of our company. We do our best to make ordering easy and to provide a wide choice of items. We are so pleased that you are happy with your chosen items and hope that they may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 3 years ago

“How efficient cherished urns were. Every step of the order, which was despatched very quickly, kept me informed all the way. Beautiful ring too - it’s lovely”

Helpful Report

Posted 3 years ago

Dear Janet, We do our best to make the whole process as swift and simple as possible so we are pleased that you found our regular updates helpful and that you are totally happy with your unique ring. Many thanks for your positive comments, they really mean so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“absolutely fantastic service - so efficient and helpful, i have had a few pieces in the last two years and each item has quality and class, i wear my ring daily - never take it off - thank you”

Helpful Report

Posted 3 years ago

Dear valued customer, We are so pleased that you have returned to us to have several pieces of bespoke memorial jewellery created and that you love your latest ring. Thank you for your lovely review and for giving us a five-star rating, it means a lot as we work hard to provide an outstanding and caring service and to create amazing pieces of jewellery that will be cherished forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“I was very pleased with my items from cherish urns”

Cherished Urns 5 star review on 11th November 2021

Helpful Report

Posted 3 years ago

Dear Tracy, Thank you for sharing the photo of the special ring that we created for you. We always love to see our creation on the finger that it was designed for, and yours looks really lovely, so elegant and dainty. We are sure that when you contemplate its beauty your heart ill be filled with many happy memories. Many thanks for posting your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Outstanding service and a beautiful product. I had questions before making the purchase and they were dealt with very quickly and always in a friendly way. Everything happened in accordance with the time-frame stated, meaning that the rings arrived within a week of sending the ashes in. The rings are even more beautiful in real life than on the website and worth every penny in order to have such a beautiful reminder of my mum with me all the time.”

Helpful Report

Posted 3 years ago

Dear Tracy, Our team are always happy to answer any questions and to help in any way they can so we are really pleased that your shopping experience with us has been a pleasant one. We are so delighted to have reunited you with your mum and we are sure that having her close is comforting you and filling your heart with happy memories. Thank you very much for leaving us such a nice review, your kind words are really appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“We ordered a beautiful urn which was delivered very quickly. There was a very good selection to choose from. We will definitely order from Cherished Urns again - but hopefully not for a long time!”

Helpful Report

Posted 3 years ago

Dear Shirley, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that it will bring comfort to you and your family at this sad time. We do our best to offer a wide selection and to pack each urn with care and ship them quickly to try to make things a little bit easier. Many thanks for your review, it is much appreciated. With kind regards Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews