Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order rings for myself and two daughters. It was straightforward to complete orders and they arrived within a week. We couldn’t be happier with the quality, I would definitely recommend Cherished Urns”

Helpful Report

Posted 2 years ago

“We were very pleased with our rings and very happy with the customer service and speed of service”

Helpful Report

Posted 2 years ago

“good service,great product”

Helpful Report

Posted 2 years ago

“Absolutely thrilled with my ring. I was very nervous as it was a lot of money and I've never done anything like this before but the whole process was very straightforward and all the ladies I corresponded with were very friendly and put my mind at rest. Ordering was simple and when my ring arrived the packaging was excellent and also the leaflet about caring for my ring was helpful. My ring is beautiful and I will cherish it forever, having a small part of my Mum and Dad with me all the time is extremely comforting and means the world, I love it. Thank you so much, I would thoroughly recommend Cherished Urns.”

Helpful Report

Posted 2 years ago

“Beautiful ring, very good quality”

Cherished Urns 5 star review on 25th July 2023

Helpful Report

Posted 2 years ago

“Lovey ring, only had it so far for 2 weeks so far ao good! Maybe order one size up to be safe.”

Helpful Report

Posted 2 years ago

“Easy to use brochure and measuring pack. Good quality product and packaged well on arrival. Individual products in separate gift bags.”

Helpful Report

Posted 2 years ago

“Swift, compassionate and dedicated service. Changed colour and delivery address with no impact on service.”

Cherished Urns 5 star review on 23rd July 2023

Helpful Report

Posted 2 years ago

“Initially I was disappointed when my urn arrived as I thought it was going to be full size (my fault as I didn’t read the listing properly!) But I love it and have put a small amount of my aunts ashes in it. Very well crafted piece and not at all morbid. A lovely reminder. Very happy!”

Helpful Report

Posted 2 years ago

“Value for money and excellent service”

Helpful Report

Posted 2 years ago

“Cant fault Cherished Urns, very compassionate company. Recently sent back my ring because I lost the stone. It was repaired quickly and sent back repaired and looked like new. Quick turn around.”

Helpful Report

Posted 2 years ago

“Beautiful quality urn delivered promptly-grief us hard so it’s good to know this was one thing I didn’t need to worry about”

Helpful Report

Posted 2 years ago

“I received my ring a week ago only wore it a week and it’s turned black absolutely heartbroken I can’t describe how I feel right now for something so expensive and so valuable and it’s turned out rubbish Stephanie marsden”

Helpful Report

Posted 2 years ago

“Excellent customer service x”

Helpful Report

Posted 2 years ago

“Beautiful ring will order again . Good communication too”

Cherished Urns 5 star review on 13th July 2023

Helpful Report

Posted 2 years ago

“Couldn’t get ashes in pendant .Hole was too small .Would not buy from you again”

Helpful Report

Posted 2 years ago

“Absolutely love my ring with my fathers ashes. The process was so fast and so professional. Felt like I was having something special created in my dads memory thank you”

Helpful Report

Posted 2 years ago

“Excellent.”

Helpful Report

Posted 2 years ago

“Hi I have just received my ring I was worried it wasn’t going to be what I expected but I absolutely love it so much I am so happy I cried happy tears knowing I have Jon with me all the time. The ring is amazing beautiful gorgeous I can’t put into words how to thankyou and your team you are all outstanding. I am so happy :)”

Helpful Report

Posted 2 years ago

“Very disappointed with this product, at first the quality looked very good, on closer inspection I noticed there was a slight scratch on the top silver part of the urn, then the centre piece on the lid had come off, it's supposed to look like onyx or something similar but it's just a piece of plastic that had been glued on and managed to come off. I glued it back myself only to find that it bubbled up in the middle. I couldn't be bothered sending it back, but has I've said iam not happy at all with this product.”

Helpful Report

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews