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Cherished Urns Reviews

4.9 Rating 4,972 Reviews
98 %
of reviewers recommend Cherished Urns
4.9
Based on 4,972 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cherished Urns Reviews

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Write Your review

Cherished Urns 5 star review on 4th February 2025
Erin Smith
Cherished Urns 5 star review on 3rd February 2025
Ann Coupland
Cherished Urns 5 star review on 9th January 2025
Anonymous
Cherished Urns 5 star review on 2nd January 2025
Tina Goodey
Cherished Urns 5 star review on 18th December 2024
Ellenor Barnett
Cherished Urns 5 star review on 16th December 2024
Claire Martin
Cherished Urns 5 star review on 16th December 2024
Claire Martin
1447
Anonymous
Anonymous  // 01/01/2019
I received my memorial ring last within about 8 weeks from when placed the order . I must say it was well worth the wait as its beautiful.. definitely recommend cherished urns..
Helpful Report
Posted 5 years ago
Dear Tracy, Thank you so much for leaving us your review and for giving us your recommendation. As your bespoke ring was specially crafted in white gold for you it did take a little longer, but we are delighted that you agree that it was worth the wait. We hope that wearing it will bring you comfort knowing that your loved one is still accompanying you and that when you contemplate its profound beauty and the light sparkles on the diamond dust your heart may be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care
Posted 5 years ago
Absolutely love my ring, process was straight forward from start to finish and was delt with in a respect.
Helpful Report
Posted 5 years ago
Dear Elizabeth, We are so pleased that you are totally happy with the special memorial ring that we recently created for you and that you found the crafting process to be straightforward and respectful. We do our best to create spectacular memorial jewellery that will be cherished forever and to offer an efficient and caring service. Thank you so much for your kind words, we very much appreciate them. With warm regards Kristina Customer Care
Posted 5 years ago
Excellent compassionate service and very pleased with my finished results
Helpful Report
Posted 5 years ago
Dear Emma, Thank you for leaving us your review, we very much appreciate your kind words. We are delighted that you are totally happy with the bespoke pieces of memorial jewellery that we have created for you and hope that wearing them will bring you comfort and peace. We are also pleased that you felt that we provided an effective and compassionate service as this is very important to us. With warm wishes Kristina Customer Care
Posted 5 years ago
Excellent service and quick delivery, ordered 4 going home tealight urns and had slight problem with one, rang the lovely sales person and got problem product picked up the next day and replacement came the next day too. Love them, as do relatives I bought them for. Lovely to light a candle on special occasions in memory of your loved one.
Helpful Report
Posted 5 years ago
Dear Susan, Thank you for leaving us such a lovely review. We apologise that one of your tealights had a problem but we are pleased that we were able to sort it out quickly and to your entire satisfaction. We hope that when you and your family light the tiny candles and contemplate these lovely little urns in the flickering light your hearts may be filled with happy memories of your loved one that bring you comfort and help you to find peace. With warm wishes Kristina Customer Care
Posted 5 years ago
Absolutely delighted with my ring and pendent I received today , first class service from start to finish highly recommended this company. I will always have a part of my dad with me. Beautifully presented also.
Cherished Urns 5 star review on 21st June 2020 Cherished Urns 5 star review on 21st June 2020 Cherished Urns 5 star review on 21st June 2020 Cherished Urns 5 star review on 21st June 2020
Helpful Report
Posted 5 years ago
Dear Jennifer, Thank you so much for leaving us such a nice review and for giving us your recommendation. Thank you also for sharing the beautiful photos of the bespoke memorial pedant and ring that we recently crafted for you. They look absolutely stunning and we always love to see our creations on the person they were designed for. We are delighted that you have been totally happy with our service, products, and presentation and we hope that these special pieces of jewellery will bring you comfort and peace and that you will cherish them forever. With warm wishes Kristina Customer Care
Posted 5 years ago
Very nice service, efficient and seemed compassionate in a difficult time
Helpful Report
Posted 5 years ago
Dear Jo, Thank you for taking the time to leave us your review. We very much appreciate your kind words as providing an efficient and caring service is of the utmost importance to us With best wishes Kristina Customer Care
Posted 5 years ago
Excellent smooth and slick service
Helpful Report
Posted 5 years ago
Dear Cadi, Thank you for also leaving us your review of our company. We are delighted that you were totally happy with our service as we strive to make everything as swift and stressfree as possible. We hope that your bespoke memorial ring brings you comfort and that when you contemplate its profound beauty your heart may be filled with happy memories that help you to find peace. With best wishes Kristina Customer Care
Posted 5 years ago
So happy with my ring, even over the covid 19 issues, the company made the process smooth and no issues arose.
Helpful Report
Posted 5 years ago
Dear satisifed customer, Thank you for also leaving us your review of your company and we are delighted that you found the whole process to be smooth and easy. We do our best to make everything as swift and stress-free as possible and to create wonderful pieces of memorial jewellery that will be cherished forever. With best wishes Kristina Customer Care
Posted 5 years ago
The company is very professional and sympathetic. The necklace I ordered is beautiful. When I sent the ashes i received an email to say they had received them which eases your mind. It took three weeks from my initial enquiry to receiving the necklace which I was pleased with.
Helpful Report
Posted 5 years ago
Dear Helen, Thank you for also taking the time to leave us your lovely review of our company. We really appreciate your kind words as providing efficient and caring service and creating incredible pieces of memorial jewellery that will be cherished forever are very important to us. We are so pleased that our policy of keeping you updated throughout the crafting process was helpful as we aim to make everything as swift and stress-free as possible. With warm wishes Kristina Customer Care
Posted 5 years ago
Pleased with purchase.
Helpful Report
Posted 5 years ago
Dear Wendy, We are delighted to hear that you are pleased with your recent purchase from us. We do our best to offer a wide choice of high-quality products and we hope that your chosen item brings comfort and peace. Thank you for taking the time to leave us your review. With kind regards Kristina Customer Care
Posted 5 years ago
Second time I have ordered from Cherished Urns, lovely items & communication - thank you very much
Helpful Report
Posted 5 years ago
Dear Nicola, Thank you for once again trusting us to create another bespoke piece of memorial jewellery for you and for being a loyal customer. We are delighted that you have been totally satisfied both with our products and with our service and we hope that you will cherish your rings forever. With warm wishes Kristina Customer Care
Posted 5 years ago
Very happy with the urn ordered it one day and it arrived the next. Good quality at a great price
Helpful Report
Posted 5 years ago
Dear Julia, Thank you for also taking the time to leave us your review of our company, we very much appreciate your kind words. We do our best to offer a wide range of high-quality urns at fair prices and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. With best wishes Kristina Customer Care
Posted 5 years ago
The urn I ordered was ordered one day and arrived the next, on a 1/2 delivery, excellent service. The ordering process was easy. Discount code DAD15 needs rethinking though, could have upset many people!!! Not much thought gone into that.
Helpful Report
Posted 5 years ago
Dear Carole, Thank you for also leaving your review of our company. We are so pleased that you are pleased with the speed of our delivery and that you found the ordering process easy to follow. We do our best to make everything as simple and stress-free as possible. We have noted your thoughts regarding the discount code and appreciate your comment. With best wishes Kristina Customer Care
Posted 5 years ago
We are very pleased with the urns we have received.
Helpful Report
Posted 5 years ago
Dear Linda, We are delighted to hear that you are totally satisfied with the urns that you recently purchased from our website. We do our best to offer a good selection of high-quality urns to suit all tastes and budgets and to ship them quickly to try and make things a little bit easier at this sad time, Thank you so much for taking a moment to leave us your review, we very much appreciate it. With kind regards Kristina Customer Care
Posted 5 years ago
We have ordered 2 urns of which we are very pleased with our purchase. We were very happy with the ordering ,,delivery and quality of the items . We will be happy to recommend the company to friends and family .
Helpful Report
Posted 5 years ago
Dear Julie, We are so pleased to hear that you are totally happy with the two urns that you recently purchased from us and that you found it easy to use or website. We do our best to make purchasing as simple and stressfree as possible to make things a little bit easier at this sad time. Thank you so much for leaving us your review, we very much appreciate your kind words and your recommendation. With warm wishes Kristina Customer Care
Posted 5 years ago
The urn we ordered arrived within 2 days. It was perfect, I loved the plush box to keep it in, that was unexpected. I would certainly recommend you to anyone who requires the same product. Jennifer.
Helpful Report
Posted 5 years ago
Dear Jennifer, We are so pleased that you were able to find an urn worthy to hold your loved one's ashes on our website and that we were able to get it to you quickly. We do our best to offer a wide selection of high-quality urns and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review and for giving us your recommendation, we very much appreciate it. With best wishes Kristina Customer Care
Posted 5 years ago
Excellent service from start to finish. Ordered two pieces of jewelry from this company and over the moon with both. Just what i was looking for and already had some lovely comments on my necklace
Helpful Report
Posted 5 years ago
Dear Ian, Thank you for also leaving us your review of our company, we very much appreciate it especially at this sad time. We are so pleased that you entrusted us to create these two special pieces of memorial jewellery for you and that you have been totally satisfied both with the products themselves and with our service. We do our best to offer an outstanding and caring level of personalized service and to create incredible pieces of memorial jewellery that bring comfort and peace with their profound beauty. With best wishes Kristina Customer Care
Posted 5 years ago
Very professional and well explained. Swift service and necklace was lovely. Caring and prompt service. I would highly recommend
Helpful Report
Posted 5 years ago
Dear Tracey, Thank you for also leaving us such a lovely review of our company and for giving us your recommendation. We do our utmost to offer a professional and caring service and to produce incredible pieces of memorial jewellery that bring comfort to the wearer. We hope that when you contemplate the profound beauty and the fine details of your necklace your heart may be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care
Posted 5 years ago
An excellent product, very happy with the urn. Delivered very quickly and would highly recommend.
Helpful Report
Posted 5 years ago
Dear satisfied customer, We are so pleased that you are totally happy with your chosen urn and we hope that it brings comfort to you and your family. We do our best to offer a good selection of high-quality urns and to pack them well and ship them quickly to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review and for giving us your recommendation, we very much appreciate it. With best wishes Kristina Customer Care
Posted 5 years ago
Ordered a ring to contain my best friends ashes in her favourite colour. Which wasn’t on the list of colours but a simple email to cherished urns and they had that arranged for me. Amazing communication through out. Ordered less than 2 weeks ago and it came today and I am in love ♥️Thanks you so much I couldnt recommend your service enough! Beautiful beautiful Beautiful! and to be able to see her ashes in the ring is the most important part for me and all certifications of her ashes being in the ring which was a lovely touch and packaging was perfect xxx
Cherished Urns 5 star review on 18th June 2020
Helpful Report
Posted 5 years ago
Dear Lisa Marie, Thank you for leaving us such a lovely review and for sharing the beautiful photos of the special bespoke memorial ring that we recently crafted for you. It looks absolutely stunning, and we are so pleased that we have been able to reunite you with your best friend and to create the exact colour of resin that you requested. We hope that having her close will bring you comfort and peace. We do our best to offer a caring and personalised service and to create outstanding pieces of memorial jewellery that will be cherished this forever. With warm wishes Kristina Customer Care
Posted 5 years ago
Cherished Urns is rated 4.9 based on 4,972 reviews