Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful, for my beautiful son taken way to soon, thank you”

Cherished Urns 5 star review on 18th March 2020

Helpful Report

Posted 5 years ago

Dear Julie, Thank you for leaving us your review, and for sharing the lovely photo. What a beautiful tribute you have created to your son. We hope that this exquisite urn with its unique form and highly-polished finish brings you comfort and that when you contemplate its loveliness you may be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Loved it quality urn both mum and dad now in your urns thankyou”

Helpful Report

Posted 5 years ago

Dear Carole, Thank you for taking the time to leave us your review, we very much appreciate it, especially at this sad time. We are delighted that you have chosen our urns to be the final resting place of both your mum and dad and we hope that when you contemplate the beauty of them you may be filled with happy memories that bring you comfort and help you to find peace. With best wishes Kristina Customer Care

Posted 5 years ago

“I’m absolutely in love with my ring, the speed between sending the ashes off and of delivery was outstanding, and didn’t at all hinder the quality which is phenomenal. All questions I had were answered promptly and customer service was top notch. I loveeeee it! Never taking it off!”

Cherished Urns 5 star review on 17th March 2020

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you so much for leaving us your lovely review and for sharing the photo of the special bespoke ring that we recently crafted for you. We always love to see our creation on the finger that it was destined for, and your looks truly stunning. We hope that wearing it brings you comfort and that when you contemplate its elegant beauty you may be filled with happy memories that fill you with peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Good product at a good price. Best thing was the efficient delivery. Needed the item in a hurry, ordered at 5pm and it came the following day. Brilliant service!”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also taking the time to leave us a company review. We very much appreciate your kind words as providing outstanding and compassionate customer service is of the utmost importance to us. We are so pleased that you found the product that you were looking for on our website. We do our best to offer a wide choice of products at fair prices and to ship them quickly to try and make things a little bit easier at this sad time. We are delighted that we were able to get your chosen product to you quickly and we hope that its simple beauty and functionality helped to bring comfort and peace. With best wishes Kristina Customer Care

Posted 5 years ago

“Very easy order process, thoughtful messages from the company. Ring was delivered quickly and is gorgeous. Thank you”

Helpful Report

Posted 5 years ago

Dear Christine, We are delighted that you found our ordering process simple to use. We do our best to make the whole process as fast and stress-free as possible, and we hope that our regular updates as to the progress of your bespoke memorial ring were of use. We are delighted that you entrusted us with this delicate task and that you are completely satisfied with the end result. We hope that when you wear your special ring you will find comfort knowing that your loved one is still accompanying you and that when you contemplate its beauty you may find peace. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 5 years ago

“I ordered a small, heart shaped urn from cherished urns. It arrived extremely well packaged and the heart keepsake itself was in a robust, black, fabric lined box. The company was very quick in sending the keepsake and I am pleased with my purchase.”

Helpful Report

Posted 5 years ago

Dear Sue, Thank you for also taking the time to leave a review of our company. We do our best to offer a wide choice of different urns and to package them well and ship them quickly to try and make things a little bit easier at this sad time. We hope that your chosen miniature urn will bring you comfort and help you to encounter peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Beautiful Urn delivered in a few days of placing my order”

Helpful Report

Posted 5 years ago

Dear Julie, We are so pleased that you were able to encounter the ideal urn on our website. We do our best to offer a wide selection of high-quality urns at fair prices and to ship them quickly to try and make things a little bit easier at this sad time. We hope that your chosen urn brings comfort and peace to you and your family. Thank you so much for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 5 years ago

“Had a wonderful experience all jewellery was beautiful a lasting memory for my late mam really pleased”

Helpful Report

Posted 5 years ago

Dear Tracy, Thank you so much for choosing us to create these very special rings in memory of your mam. We hope that each ring will bring comfort and peace to the wearer and that they will be cherished forever. We are so pleased that you are happy with them and we really appreciate you taking the time to leave us your review. With best wishes Kristina Customer Care

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Dear Gillian, Thank you for leaving us your review of our company. We are delighted that you were happy with our service as providing efficient and compassionate customer care is of the utmost importance to us, and we do our best to make the whole process as simple, fast and stress-free as possible We hope that the special ring that we recently created for you will bring you comfort when you wear it and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Very personal and friendly business, ran by compassionate people. I love my ring and I’ll always have a piece of my mum with me. Thank you Marcus”

Helpful Report

Posted 5 years ago

Dear Marcus, Thank you for also leaving us such a nice review of our company, your kind words really mean a lot to us as providing outstanding and compassionate customer service is of the greatest importance to us. We hope that when you wear your very special bespoke memorial ring you will find comfort knowing that your mum is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

“Excellent customer service, very helpful from start to finish. The ring is beautiful and I absolutely love it. Can’t fault the service and quality at all”

Cherished Urns 5 star review on 12th March 2020

Helpful Report

Posted 5 years ago

Dear satisfied customer, thank you for finding the time to leave us your review and for sharing the lovely photo of the bespoke memorial ring that we recently crafted for you. We always love to see one of our creations on the finger that it was destined for, and yours looks really lovely. We hope that when you contemplate its profound beauty your heart may be filled with happy memories that bring you comfort and help you to be at peace. With best wishes Kristina Customer Care

Posted 5 years ago

“The item was delivered when they said and it was packed beautifully , I was very pleased with my purchase Thank you Brenda G,”

Helpful Report

Posted 5 years ago

Dear Brenda, Thank you for taking a moment to leave us your review, we very much appreciate it, especially at this sad time. We are so pleased that you were able to find an urn worthy of holding your loved one's ashes on our website, and we hope that its beauty and fine details will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“VERY GOOD SERVICE FROM START TO FINISH URN GREAT VERY HAPPY WITH IT .COSTOMER CARE ON PHONE EXCELLENT .DELIVERED PROMPTLY AND KEPT IN TOUCH UNTIL DELIVERED TO DOOR .MADE SAD TIME ALOT BETTER WITH GREAT CARE AND SERVICE .KEEP UP GOOD WORK .REGARDS KEV”

Helpful Report

Posted 5 years ago

Dear Kevin, We are delighted that you were able to find the perfect urn on our website and that you are totally satisfied both with it and with our service. We do our best to offer an efficient and compassionate level of customer care to try and make things a little bit easier at this sad time. We hope that when you contemplate the beauty of your chosen urn you may find peace knowing that your loved one is resting peacefully in such a lovely place. Thank you so much for leaving us your lovely review, we very much appreciate you taking the time to do so. With warm wishes Kristina Customer Care

Posted 5 years ago

“Really pleased with the quick efficient service provided. The urn is very decorative and great value.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving your lovely review of our company, it is very much appreciated. We do our best to offer a wide selection of high-quality urns at fair prices and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. We hope that your chosen urn will bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Brilliant customer service, always very quick at replying to emails and very friendly to talk to on the phone.”

Cherished Urns 5 star review on 11th March 2020

Helpful Report

Posted 5 years ago

Dear Abby, Thank you so much for leaving us such a nice review of our company. We pride ourselves in offering outstanding and compassionate customer care, so your kind words mean a lot to us. Thank you also for sharing the photo of the special memorial ring that we recently crafted for you. It is always very special for us to see our creation on the finger it was destined for, and yours looks truly lovely. We hope that wearing it brings you comfort and peace and that you will cherish it forever. With warm regards Kristina Customer Care

Posted 5 years ago

“Lovely people on phone when I rang, quick no quibble ordering, arrived when it was ment and an absolutely amazing urn, I couldn't of wished for better.”

Helpful Report

Posted 5 years ago

Dear Denise, Thank you for also leaving us such a lovely company review. We very much appreciate your kind words as providing outstanding and compassionate service is of the utmost importance to us. We are delighted that you found our ordering process simple and that you are totally happy with your chosen urn. We hope that it may bring comfot and peace to you and your family knowing that your loved one is resting in such a lovely peaceful place. With warm wishes Kristina Customer Care

Posted 5 years ago

“Very prompt and professional, extremely satisfied”

Helpful Report

Posted 5 years ago

Dear Cathryn, Thank you for taking the time to leave us your review, we very much appreciate your kind words. We do our best to make the whole process of ordering and waiting for your bespoke piece of memorial jewellery as swift and stress -free as possible with constant updates as to the progress. We hope that wearing your lovely ring will bring you comfort knowing that your loved one is still close by and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Swift delivery. Very, very well packaged. A beautiful urn.”

Helpful Report

Posted 5 years ago

Dear Fiona, We are delighted that you were able to encounter the perfect urn on our website and that you were happy with the speed of delivery and with the way it was packaged. We do our best to offer a good selection of different finely-crafted urns to suit all tastes and budgets and to ship them quickly to try and make things a little bit easier at this sad time. Thank you so much for finding a moment to leave us your review and we hope that your chosen urn will bring comfort and peace t you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Just received my ring and it's everything I expected to be. It arrived after a week. It was packed beautifully. I am normally a gold person but my partner loved silver and I chose purple for her birth sign. I am so pleased with the process from start to finish. Such professionalism. I had the diamond dust added for that hint of sparkle. I was unsure about disturbing my partners ashes but I think she'll forgive me. Thankyou so much for everything.”

Cherished Urns 5 star review on 10th March 2020

Helpful Report

Posted 5 years ago

Dear Janet, Thank you for leaving us such a lovely review. We are delighted that you are totally happy with the bespoke memorial ring that we created for you and we are sure that your partner is content that you decided to entrust us with this special task so that you can be reunited and she can accompany you again. We hope that when you contemplate its profound beauty you may be filled with happy memories of the moments that you shared and that when the sunlight catches on the diamond dust the magical sparkle may bring you comfort. With best wishes Kristina Customer Care

Posted 5 years ago

“Really pleased with my ring and delivered when they said they would. Although a bit daintier than I was expecting but that is what you get when you don't see the ring in the flesh. Easy ordering system but took money before ashes were sent so if I had changed my mind it could have been a different story. Over all very pleased.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are delighted that you are happy with the bespoke memorial ring that we recently crafted for you and with the speed of delivery. We do our best to represent correctly each item that we sell, but we understand that it can be difficult to judge the exact size of something from the photo and description, so we do also include the band widths, and the weight of the piece, to give as much information as possible. We are pleased that you found our ordering system simple, and, if you had changed your mind at any moment before we received the ashes and began creating your ring, we would have refunded your money. Happily, that was not necessary, and we hope that wearing this special ring will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews