Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,974 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,974 reviews

Shipping & Delivery
Delivery Methods	Courier

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely slow service- the delivery time is 7 days once they have received your ashes however I had to email twice as it has been about 4 weeks and only then did they do my order- I wonder if they would have done it if I had not emailed! But my necklace is gorgeous and I got all excess ashes back so products are good, just don’t expect quick service!”

Helpful Report

Posted 6 years ago

Dear Keira, Thank you for leaving a review. We're really sad that we didn't manage to meet the processing time expectations with your order. As was communicated, we did experience a delay processing your order. We experienced a higher than usual demand around the time your order was received, combined with staff annual leave. We've now expanded our jewellery making team and are clearing the backlog and getting back to normal processing times. We are, however, glad that the wait was worth it and you love your new necklace. Shari

Posted 6 years ago

“Delivered in time stated product good quality.”

Helpful Report

Posted 6 years ago

Dear Stella, Thank you for leaving us your review. We are so pleased that you are satisfied with the quality of your chosen product and that it arrived on time. We aim to make everything just a little bit easier at this sad time by offering a wide range of high-quality products at fair prices and with an easy to use ordering process and convenient shipping. We hope that the beauty and fine craftsmanship of your chosen product brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“very good service and on time. very good value for the money.”

Helpful Report

Posted 6 years ago

Dear Michael, We are so pleased to hear that you were able to find a product to meet your needs on our website and that it arrived quickly. We try to offer a wide range of high-quality products to suit all tastes and budgets and to make the ordering process simple, and delivery quick, to try and make things a little easier at this sad time. Thank you so much for finding the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 6 years ago

“Great product and the price is excellent.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, We are so pleased that you were able to find the product that you were looking for on our website and that you are happy both with the quality and the price. Our aim is to offer top-quality products at fair prices to try and make things a little easier at this difficult time. Thank you so much for leaving us your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 6 years ago

“I was really excited to order my ashes ring when reading the comments and reviews. I paid online and receive my ashes bag very quickly, I returned the ashes and the company received them on Friday 28th June. ( I know from chasing myself) I havnt received an single email since I posted the ashes. I have had to chase numerous times with the Facebook page as usual delivery is within 10 days, Ive been waiting for plus 3 weeks now.. I tried chasing through email and no reply. I have had no email out of curtiousy to say my order will be late, again only got told there's a problem within the making department. If its going to be later than usual then I should of received an email explaining this. I'm still yet to recieve my ring and from this customer service I've received when we get future memorial jewellery we will go to another company. I'm generally shocked by the customer service I had recived.”

Helpful Report

Posted 6 years ago

“WE WERE HAPPY WITH THE QUALITY OF THE URN TOGETHER WITH THE SERVICE AND EXCELLENT COMMUNICATION.”

Helpful Report

Posted 6 years ago

Dear John, Thank you for also taking the time to leave us your review of our company. We are very pleased to hear that you are happy with both the urn and our service. We hope that when you contemplate the fine craftsmanship of this lovely urn your mind will be filled with happy memories that bring you comfort and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Very good service and sincere thoughts”

Helpful Report

Posted 6 years ago

Dear Derek, Thank you so much for leaving us your review of our company. We are so pleased that you are happy with our service as we do our best to offer a caring, compassionate, and efficient level of customer care to try and make things a little easier at this sad time. With warm wishes Kristina Customer Care

Posted 6 years ago

“Always replied to my emails really quick when I was checking on the status of my order.done an excellent job thankyou.would recommend”

Helpful Report

Posted 6 years ago

Dear Karen, Thank you for leaving us your review, we really appreciate your kind words and are so pleased that you are completely satisfied with both our service and our product. We try to make the entire process as simple and quick as possible and we hope that keeping you informed as to the progress of your order helped to allay any worries you may have had. With kind regards Kristina Customer Care

Posted 6 years ago

“Hi my experience with cherished urns,after my wife passed away the service I Received was excellent, when I had a problem you were so good and you replace it within a week so I am now very happy now.”

Helpful Report

Posted 6 years ago

Dear Colin, Thank you for also taking the time to leave us a review of our company. We are so pleased that we were able to take care of the problem quickly and that you were entirely satisfied with our service. We endeavour to offer the highest level of compassionate and efficient customer care to try and make things a little easier at this difficult time. With best wishes Kristina Customer Care

Posted 6 years ago

“What a fantastic company. Everything was so simple and straightforward from the first enquiry made online right through to receiving our goods. The whole process was completed in a timely fashion, we were kept informed every step of the way and our items arrived beautifully presented. The jewellery itself is just perfect and better than we could have ever hoped for. I would definitely recommend this site to others.”

Cherished Urns 5 star review on 12th July 2019

Helpful Report

Posted 6 years ago

Dear Julie, Thank you so much for taking the time to leave us such a lovely review we really appreciate your kind words. Thank you also for sharing the lovely photos of the very special memorial ring and bracelet that we recently crafted to your specifications. They look really stunning and we hope that wearing them will bring you comfort and that when you contemplate their beauty your heart will be filled with happy memories that bring you console and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“We recieved my daughters ring and she absolutely loves it The ring contains ashes of our 2 dogs who passed away recently My other daughters birthday is next month do will be placing another order soon”

Cherished Urns 5 star review on 10th July 2019

Helpful Report

Posted 6 years ago

Dear Jackie, Thank you for leaving us your review and for sharing the lovely photos with us. We are so pleased that your daughter liked the ring that we recently crafted for her and we hope that wearing it will bring her comfort. We look forward to creating another special ring for your other daughter and we would like to thank you for entrusting to our company the delicate task of creating these lovely memorials of your beloved dogs. With best wishes Kristina Customer Care

Posted 6 years ago

“Great urn perfect fast delivery would highly recommended the company”

Helpful Report

Posted 7 years ago

Dear Antony, Thank you for also finding the time to leave us a review of our company and we really appreciate your recommendation. We do our utmost to offer high-quality products at fair prices and with fast delivery to make things a little bit easier at this difficult time. We are so pleased that you were able to find a special urn that met your needs and we hope that it helps you to find comfort and peace. With best wishes Kristina Customer Care

Posted 7 years ago

“I am very pleased with my urn I say goodnight to my husband and good morning I feel so close to him x”

Helpful Report

Posted 7 years ago

Dear Eileen, Thank you so much for taking the time to leave us your review, it really means a lot to us. We are pleased that you were able to find the perfect urn to hold your husband's ashes and that this is bringing you comfort at this sad time, We hope that when you contemplate the fine details of this lovely urn your mind will be filled with wonderful memories of all the happy moments you shared together and that this will bring you console and peace. We are sure that you will always feel his presence with you to strengthen and guide you. With warm wishes Kristina Customer Care

Posted 7 years ago

“Can't recommend enough!”

Cherished Urns 5 star review on 8th July 2019

Helpful Report

Posted 7 years ago

Dear Miss Wilson, Thank you so much for finding the time to leave us a five-star review of our company and we really appreciate your enthusiastic recommendation. Thank you for also sharing the photo of your fine dog, what a beautiful creature, we are sure that you must miss her deeply and we hope that your purchase has helped to comfort you at this sad time. With best wishes Kristina Customer Care.

Posted 7 years ago

“Simon found dealing with the staff at Cherished Urns and pleasant experience and his order was delivered swiftly and his customer very happy with the product they received. We look forward to dealing with you in the future.”

Helpful Report

Posted 7 years ago

Dear satisfied client, We are so pleased to hear that your customer was completely happy with the products that you purchased for them from our website and that Simon's experience with our team was enjoyable. We do our best to provide exceptional customer service and to offer a wide selection of quality products to suit all tastes and budgets. Thank you for taking the time to leave us your review and we look forward to working with you again in the near future. With kind regards Kristina Customer Care

Posted 7 years ago

“My charm arrived earlier than expected, it is absolutely beautiful.”

Helpful Report

Posted 7 years ago

Dear Rita, Thank you for also taking the time to leave us a review of our company, we greatly appreciate it. We are so pleased that your chosen pendant arrived quicker than anticipated and that you are completely happy with it, we hope that wearing it will console and comfort you. With kind regards Kristina Customer Care

Posted 7 years ago

“The urn was lovely very pleased with it and arrived promptly. Thank you.”

Helpful Report

Posted 7 years ago

Dear satisfied customer, Thank you for leaving us your review of our company, we really appreciate you taking the time to do so especially at this sad moment. We are so pleased that you were able to find the perfect urn to meet your needs on our website and that it arrived quickly. We endeavour to offer a wide choice of high-quality products and to get them shipped as fast as possible to try and make things a little easier at this difficult time. With kind regards Kristina Customer care

Posted 7 years ago

“Delighted with jewellery will wear with loving memories.”

Helpful Report

Posted 7 years ago

Dear Christine, We are so pleased to hear that you are totally happy with the lovely pieces of memorial jewellery that we recently crafted to your specifications. We are sure that when you observe their beauty your heart will be filled with happy memories that will bring you comfort and peace. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 7 years ago

“Beautiful piece of jewellery for my granddaughters ashes .. a gift for my daughter so she’s with her every hour of every day ... thank you ♥️”

Helpful Report

Posted 7 years ago

Dear Dawn, Thank you so much for leaving your review of our company, it is much appreciated. We are so pleased to hear that you are satisfied with the piece of memorial jewellery that you recently purchased for your daughter. We hope that wearing it will bring her comfort at this sad time and that when she contemplates its loveliness she will recall many happy memories that will help to heal her heart and bring her peace. With warm wishes Kristina Customer Care

Posted 7 years ago

“Excellent quality and very prompt delivery.”

Helpful Report

Posted 7 years ago

Dear satisfied customer, Thank you so much for also leaving us your review of our company. We are so pleased to hear that you are totally happy with both your chosen urn and the speed of our delivery. We endeavour to make the whole process as fast and simple as possible to try and make thing a little easier at this sad time. With warm wishes Kristina Customer Care

Posted 7 years ago

Cherished Urns is rated 4.9 based on 4,974 reviews