Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 5th May 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My whippets love their Charley Chau snuggle beds so I have bought quite a few spare snuggle sacks over the years. They are great quality and the service is always speedy and first rate-can highly recommend.”

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Posted 5 years ago

“Charley Chau's snuggle bed is definitely THE bed for whippets. Once a couple of whippet owners asked me: do your whippets TOO sleep in your bed with you? Well, they aren't even interested any more now, that they have their snuggle bed. We started with one small bed and now they've got one large size bed each. It's their favorite place at home: they love playing hide, taking naps and sleeping all night. It's perfectly washable and durable, and the Weave/Slate model we have is elegant and fits perfectly at home. It makes a whole difference.”

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Posted 5 years ago

“Excellent quality and well made. Prompt despatch and delivery.”

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Posted 5 years ago

“As always, great communication, brilliant service and speedy delivery. Thank You. Minnie is one very happy customer!”

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Posted 5 years ago

“Charley Chau's service is like their products, excellent, kind, personal. Thank you”

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Posted 5 years ago

“the service from Charley Chau was exellent the website was easy to use and the delivery service was great and fast thank you”

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Posted 5 years ago

“Great quality.”

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Posted 5 years ago

“Bought the snuggle bed for my new puppy Frankie. His breeder recommended it to us they had four dogs in a medium sized one. Frankie loves having one to himself and it has helped him to settle in well with us in his new home. We are very pleased with the bed the quality is excellent. We feel it was worth paying a bit more because we hope it will last a lifetime thank you Ann Webb”

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Posted 5 years ago

“Very please with the dogs bed. Very quick delivery in all very efficient”

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Posted 5 years ago

“Wonderful dog bed. It took just a few minutes until our little dog fell in love with her new bed. I just ordered another one :) Very fast delivery!”

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Posted 5 years ago

“We love the Snuggle Bed.”

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Posted 5 years ago

“A really good product. The dogs love the snuggle bed. Sadly for them, so does the cat!”

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Posted 5 years ago

“Very well made products. No luxury scrimped!”

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Posted 5 years ago

“Easy ordering, good customer service and reliably good quality goods.”

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Posted 5 years ago

“Great product and good customer care - thank you”

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Posted 5 years ago

“Great service. Bed arrived well packaged and right in the timescale given.”

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Posted 5 years ago

“Lovely friendly people - very helpful.”

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Posted 5 years ago

“Perfect as always. Delivery to me abroad was very fast ! Quality excellent. Happy whippet and client.”

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Posted 5 years ago

“My terriers absolutely love these beds! They are not the cheapest, but they are great quality, look fabulous and are admired by everyone who sees them - particularly when there's a dog curled up snug inside.”

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Posted 5 years ago

“Ordered 2.30pm and was delivered at 8.30am next morning ! Love the beds and so do Bertie and Martha !😀”

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Posted 5 years ago

Charley Chau is rated 4.9 based on 1,661 reviews