Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 5th May 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved the collar. Great quality, great colour choices and customer service fantastic. Thank you looking forward to ordering other items x”

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Posted 5 years ago

“Great quality and service. Love the personal note with each order”

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Posted 5 years ago

“Exceptional quality beds, extremely friendly communication and most of all my dogs love the beds !!”

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Posted 5 years ago

“Bought faux fur blanket and two dog boredom busters. All excellent quality and expect my dog will really enjoy them.”

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Posted 5 years ago

“As always Charley Chau comes top of the class. Not only were these products excellent but the service is friendly and efficient. Thank you as always...”

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Posted 5 years ago

“Always a joy to buy from Charley Chau .. gorgeous doggie beds that are not only so aesthetically pleasing but always so long lasting .. dogs love them .. and so do the cats!”

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Posted 5 years ago

“Great retail experience. Easy to navigate site, comprehensive info on the products to help inform my purchase, good comms and prompt delivery.”

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Posted 5 years ago

“Beautiful bedding and great service.”

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Posted 5 years ago

“Excellent service, quick and efficient and a beautiful dog basket. My dog loves it! Thank you Charley Chau 😀”

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Posted 5 years ago

“These guys make the most amazing beds! I love the personal touch of the handwritten postcard. Even during this horrible epidemic, they delivered on time and everything was beautifully packaged! Our little whippet puppy @ziggythebluewhippet (shameless insta plug) absolutely loves it! Thank you guys so much, you’re amazing. Can’t wait for another Charley Chau bed!”

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Posted 5 years ago

“I was very pleased with the quality of my pomeranian Anastasia's raised rattan dog basket. The spotted pillow was also very good. It is a good additional piece of quality furniture in our lounge”

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Posted 5 years ago

“Lexie absolutely loves her new bed & Alfie is thrilled have his back! Super quick delivery and great service from Charley Chau, I would definitely recommend them to others.”

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Posted 5 years ago

“Thank you for being so helpful over the phone, the collar is lovely and fits perfectly.”

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Posted 5 years ago

“Lovely quality bed 👌 very happy with my purchase 👍”

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Posted 5 years ago

“Thank you so much for the lovely blue collar made for bobby. It fits well and he loves to wear it”

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Posted 5 years ago

“Thank you Charley Chau! You've made both me and my whippet very happy.”

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Posted 5 years ago

“Love all the products and accessories at CC. So beautifully styled and presented and thanks for my handwritten postcard. I appreciate the personal touch . Antonia , London”

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Posted 5 years ago

“This is a luxurious snuggle blanket. The large is far superior to the smaller version....if in doubt...go large-it's really lovely!”

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Posted 5 years ago

“Fabulous product and excellent customer care. Thankyou very much”

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Posted 5 years ago

“The girls at Charley's were so helpful & accommodating with my order. My wee ones love their new bed & I will definitely be ordering again!”

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Posted 5 years ago

Charley Chau is rated 4.9 based on 1,661 reviews