Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 5th May 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service and fantastic products. That’s what our mini Dachshund says anyway! Thank you so much”

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Posted 5 years ago

“It really is beautiful bedding. Lucky Moo!!”

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Posted 5 years ago

“Previously bought 2 snuggle beds and my dogs love them. Now bought another for a new addition to the pack.”

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Posted 5 years ago

“Charley Chau product is excellent and the company is a joy to support.”

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Posted 5 years ago

“Lovely cotton cover, good quality material, well finished. Thank you!”

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Posted 5 years ago

“Fabulous and festive”

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Posted 5 years ago

“The products are beautiful, and our puppy couldn’t look more handsome. Thanks Charley Chau 🥰”

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Posted 5 years ago

“Excellent service once again. It is nice that there is always the personal touch to an order when it arrives; handwritten cards wishing your own dogs, by name, an enjoyable and comfortable sleep in or on the beds and blankets. The proof of the product is my terrier will only sleep in a Charley Chau snuggle bed and ignores any other igloo type beds which she obviously considers inferior!”

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Posted 5 years ago

“Excellent service. Items arrive very quickly with a lovely card inside.”

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Posted 5 years ago

“Brilliant products. The dog loves them and so do we. We needed to do an exchange and they were so helpful and efficient! Very highly recommended.”

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Posted 5 years ago

“communication with this company is second to none, from helping to select size to choosing correct bed that should benefit our fur baby . Five stars doesn’t seem enough. Thank you once again”

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Posted 5 years ago

“Great company to deal with and love all the products. Bought another two faux fur “dog” blankets so We don’t have to compete with our dog for them. Large size is perfect to cuddle up with by the fire.”

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Posted 5 years ago

“Great company great products. You may pay more than you would for a dog bed from the high st, but the products are exceptionally high quality and last ages. Our snuggle dog bed is still going strong after 3 years of daily use by our Jack Russell. It is washed every fortnight too!”

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Posted 5 years ago

“Always great service, goods arrive promptly, well wrapped, and with a personal note. Love their stuff, not the cheapest, but so different, and well made.”

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Posted 5 years ago

“This is Eddie’s second snuggle bed - the first one has worn a little over the past years and has been relegated to my studio. He adores his new one - well, he did the old one. He often disappears completely - he’s a good sized whippet - I can just see one ear at this moment. Removable cover washes beautifully and the cushion part is plump and well filled. Charley Chau delivered it on time, well packaged.”

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Posted 5 years ago

“Great quality dog beds with excellent service.”

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Posted 5 years ago

“Excellent and beautiful product. Swift and courteous service.”

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Posted 5 years ago

“This was worth every penny. Des, our Whippet, was desperate to burrow under our duvet several times a night. Now that he has his new bed he takes himself off to his bed at night and is still there when we wake up. Took only 2 nights for him to sleep through the night. Can't thank you guys enough! Maybe now we can get some sleep x”

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Posted 5 years ago

Thank you so much for your review. I'm really glad to hear that Des is really happy with his Snuggle Bed and you are now sleeping well because of it! :-) Best wishes, Alyson

Posted 5 years ago

“Great company, good designs, fast service Thank you !”

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Posted 5 years ago

Thank you so much for your review. I'm so glad you love Charley Chau! Best wishes, Alyson

Posted 5 years ago

“Exceptional products and service”

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Posted 5 years ago

Charley Chau is rated 4.9 based on 1,661 reviews