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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Birthday present butterflies hot diamond earings
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Hello! Today I recieved my new "Mens Citizen Signature 200m automatic watch NB0070-57E". Thank you very much. Sincerely, Alex.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Excellent service and very happy with the price too
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
The bracelet is great piece of jewellery came really quickly will definitely order more jewellery x
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
bought a watch.. great price
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
First class service, excellent product. All retailers should take note.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Price of watch i purchased. Delivery was quicker than stated at check out
Helpful Report
Posted 7 years ago
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Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Ordering was easy, I was kept informed of delivery and the beautiful ear rings arrived on agreed date.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Arrived promtly within 48 hrs of ordering and packaged .. ptesented well
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Product exactly as described. Arrived on time and well packaged
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
I ordered 5 days before Christmas at 10 pm in the evening for a very small sized ring. Before midday the next day I had an e-mail telling me the disappointng news that the size would not be ready in time. Before I could get in a panic, the e-mail went on to provide an alternative suggestion of the next size up which could be delivered and therefore be presented as a present, followed by a further suggestion as to how easy it would be to exchange in the new year if a smaller size was still required. In this day and age of quick offers and internet shopping not being supported by proper customer care it was very refreshing to have the worry and thinking taken away from me when the initial news was broken. I even got a further response to my return e-mail, thanking me for my prompt response and assuring me that everything was in hand. Sure enough, 2 days later, there was my delivery and one final thing, the gift wrapping I paid a small sum extra for was well worth it and very cleverly constructed. I'd have paid twice as much for this element alone. I've shopped with Chappelle twice now; once in the shop at East Midlands outlet and once on line; both times their customer care shines through and will make me return.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
First class service order on the Thursday before Christmas and receive my watch on the Saturday. It was well wrapped and am very pleased with it. Would definitely use Chappelle again
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Excellent service from start to finish arrived next day . Would use chapelle again without hesitation .
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
They kept in touch once I had placed my order and my order was dispatched when they said it would be.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Not only did they supply me with the perfect timepiece(which was for an excellent price I might add), but they also upgraded my standard delivery, to Special Delivery free of charge without me even knowing, for next day delivery...this way I was able to have my gift to open on Christmas Day and not days after. Perfect! I thank them very much and will most certainly use them again.
Chapelle Jewellery 5 star review on 29th December 2017
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Ordered a necklace for my girlfriends Christmas present and although delivery took a little longer than first estimated I was given a faster shipping to guarantee it arrived before Christmas. I was also given an update on my order to explain this. Great service. Would definitely recommend
Helpful Report
Posted 7 years ago
Prompt efficient mail order service.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Very fast ,good service,lovely bracelet .My daughter loves it
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
I went into Braintree shop to buy a man's leather bracelet and the colour I wanted was not available ,but staff told me when more stock was coming in and gave me the phone number to call and check if had come in.I decided to order online and As it was Christmas delivery took a bit longer ,but when I e-mailed it was answered quickly and the bracelet arrived in time.Staff in Braintree always happy and helpful.Priced are competitive.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Fast Delivery, good offers on line Very happy with necklace Kept up to date with order status Excellent service
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews