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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
“Very prompt service thanks”
Helpful Report
Posted 11 years ago
“The customer service was excellent but the website crashed a few times when I first tried to order which was frustrating”
Helpful Report
Posted 11 years ago
Thank you for leaving us feedback and I am pleased to hear you were happy with the customer service you received. I am sorry to hear that the website crashed for you and I have passed this on the our technical team to look in to. Please do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Delivery and price and service in general amazing!”
Helpful Report
Posted 11 years ago
I'm really pleased to hear you are happy with your experience with shopping online at Chapelle Jewellery; thank you for taking the time to let us know and do get in touch if we can help with anything in the future. Kind regards Sarah
Posted 10 years ago
“First class service delivery fast”
Helpful Report
Posted 11 years ago
“Very happy with the service and speedy delivery”
Helpful Report
Posted 11 years ago
“Good quality products on offer and prices are quite actracive. Recomend.”
Helpful Report
Posted 11 years ago
Thank you for taking the time to leave us positive feed. It's great to hear you are happy with your order and with our discount prices. Please do get in touch if I can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“The site was easy to look through. I found what I wanted and the price was extremely reasonable compared to other sites. The ordered item was received very quickly.”
Helpful Report
Posted 11 years ago
I am really pleased to hear you are happy with the discount prices on Citizen watches available on our website and with the delivery time frame. Thank you for taking the time to leave us feedback and do get in touch if we can help in the future. Kind regards Sarah
Posted 10 years ago
“Reliable fast service”
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Posted 11 years ago
“Fast delivery, good service. For some reason the company emails can end up in Junk mail.”
Helpful Report
Posted 11 years ago
Thank you for your feedback and for letting us know our emails sometimes go through to junk; I will pass this on to the IT department for them to take a look at. I am pleased to hear you were happy with your purchase and if we can be of any assistance in the future do contact us. Kind regards Sarah
Posted 10 years ago
“fantastic service, this is the first time I have ordered, and cannot fault anything”
Helpful Report
Posted 11 years ago
Thank you for leaving us such positive feedback and I am really pleased to hear you were happy with your experience of shopping online at Chapelle Jewellery. Do get in touch if we can be of any assistance in the future. Many thanks Sarah
Posted 10 years ago
“competitive prices”
Helpful Report
Posted 11 years ago
It's great to hear you are happy with the discount prices and the quality of our jewellery on our website. Do contact us if we can help in the future. Many thanks Sarah
Posted 10 years ago
“Easy purchase and ok delivery time frame”
Helpful Report
Posted 11 years ago
Thanks for leaving us feedback; we do agree, the Canadian Ice collection is lovely. The central round brilliant cut diamond in this ring has been laser inscribed with a unique number and this is shown on the certificate in the top right hand corner and begins with CID. This is a feature of Canadian Ice diamonds and it means you can be confident of the diamond's origin. The certificate card and verification codes on the bottom right hand corner of the certificate card are needed if you would like to verify your diamond at www.canadianicediamonds.ca. I hope this helps but if you do have any questions, please get in touch. Kind regards Claire
Posted 10 years ago
“couldn't find in the shop, found on website. Fast delivery.”
Helpful Report
Posted 11 years ago
“Excellent service”
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Posted 11 years ago
“Greàt”
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Posted 11 years ago
“Very competent, efficient, knowledgeable and friendly staff”
Helpful Report
Posted 11 years ago
I'm sorry the Casio watch was faulty and even the Casio technical team weren't able to help. If we can be of any assistance in the future please do get in touch. Many thanks Claire
Posted 10 years ago
“Very pleased with excellent price and fast delivery.”
Helpful Report
Posted 11 years ago
“This is the first time I have bought a product from Chapelle and I was very impressed with the product and the service I received.”
Helpful Report
Posted 11 years ago
“I had no issues with ordering or delivery. Website is easy to use. The ring fit so can't comment on returns/replacement.”
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Posted 11 years ago
“Good quality. Fast shipping. Delivery to Russia for two weeks. I recommend this magazine. Thank you.”
Helpful Report
Posted 11 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews