Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normally good products and service.”

Helpful Report

Posted 10 years ago

Thank you for your feedback. I am really surprised to hear that you are disappointed with the Diamore pendant. As it is sterling silver, not plated metal the appearance shouldn't change dramatically after a couple of times of being worn. If you would like you can return the item for us to take a look at and find a solution for you. The return address is on your paperwork, or you can email customerservices@chapelle.co.uk for more information. Kind regards Sarah

Posted 9 years ago

“Large varied choice of items to choose from. Have used Chappelle's online service more than once and found customer service very helpful - Pre-order query answered promptly & professionally. Excellent delivery service - Item arrived securely packed.”

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Posted 10 years ago

Thank you so much for taking the time to leave us such positive feedback. It is great to hear you are happy with your experience of shopping online at Chapelle Jewellery and I will make the customer service and web teams aware of your comments. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

“Shipping and service was excellent but product was faulty. Remains to be seen how this is resolved”

Helpful Report

Posted 10 years ago

Thank you for your feedback. I am pleased to hear you were happy with the shipping and service but sorry to hear the item has developed a fault. I cannot see any correspondence from you regarding the situation you outline in your feedback; if you would like to return the watch to us for assessment with details of the fault we will resolve this for you as quickly as possible. Please do contact customerservices@chapelle.co.uk with any further queries. Kind regards Sarah

Posted 9 years ago

“Good delivery service”

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Posted 10 years ago

I am really pleased to hear you are happy with your purchase of the Retro Casio watch. Thank you for taking the time to leave us feedback and do get in touch if we can help at all in the future. Kind regards Sarah

Posted 9 years ago

“Delivered on time, no problems. Top service.”

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Posted 10 years ago

Thank you for leaving us feedback. It's great to hear you are happy with your purchase and the service you received. If we can be of any assistance in the future do get in touch. Kind regards Sarah

Posted 9 years ago

“Good communication, not alot more expensive to upgrade to next day unlike other companies”

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Posted 10 years ago

“My first purchase from Chapelle Jewellery and I am very impressed as they really were helpful and delivery was exactly when they said it would be.”

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Posted 10 years ago

Thank you for taking the time to leave us such positive feedback and I am really pleased to hear you were happy with the service you received and with your gold earrings. Do get in touch with us if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

“No issues for me watch arrived in plenty of time and was as described”

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Posted 10 years ago

“Arrived quickly”

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Posted 10 years ago

“Nice easy website, fast delivery, lovely item.”

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Posted 10 years ago

“friendly service and fast shipping”

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Posted 10 years ago

“Easy online ordering. Very well packaged.”

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Posted 10 years ago

“GREAT, WILL SHOP WITH YOU AGAIN,”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Arrived really quickly and excellent price”

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Posted 10 years ago

“Fast Delivery...”

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Posted 10 years ago

“Fast Delivery...”

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Posted 10 years ago

“Very happy.”

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Posted 10 years ago

“Polite friendly staff, excellent service.”

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Posted 10 years ago

“Nice online site very clear and easy to navigate.quick delivery and emails every step of the way to keep you updated on the delivery status...in all very pleased and will use Chapelle again.”

Helpful Report

Posted 10 years ago

Thank you for leaving such positive feedback; it is great to hear that you were so happy with your experience of shopping online at Chapelle. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews