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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
“Aftersales service was excellent. I bought this watch as a present but unfortunately it was unsuitable. Chapelle were extremely helpful in refunding my money in a prompt and helpful manner. Thank you.”
Helpful Report
Posted 12 years ago
Thank you very much for your positive feedback. I am sorry that the watch was unsuitable but am pleased to hear you were happy with the service you received. Kind regards Sarah
Posted 10 years ago
“Excellent service and fast delivery”
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Posted 12 years ago
“The response from customer services was prompt and helpful, and the delivery fast”
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Posted 12 years ago
Thank you for leaving positive feedback. I will ensure the customer services team are told that you were happy with the level of service you received and with the speed that they replied to your query. I hope that you are happy with your purchase and if we can be of any further assistance please do contact us. Kind regards Sarah
Posted 10 years ago
“very fast delivery, good experience shopping with chapelle”
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Posted 12 years ago
“Good delivery”
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Posted 12 years ago
“very helpfull staff!!!”
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Posted 12 years ago
“Had a problem with first watch was easily sorted and replaced with postsage incurred returned same day to my account.”
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Posted 12 years ago
Thank you for your feedback. I am sorry for the inconvenience caused to you by the issue you had with your first watch but I am pleased to hear that we were able to resolve this for you and that you received a swift refund of your postage cost. I hope that you are still happy with your purchase but if you need any further assistance please do contact us. Kind regards Sarah
Posted 10 years ago
“Good price, speedy delivery”
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Posted 12 years ago
“Very good thankyou”
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Posted 12 years ago
“Went out of there way to help”
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Posted 12 years ago
“very quckly received. good communication”
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Posted 12 years ago
“VERY GOOD”
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Posted 12 years ago
“Excellent and efficient service and very easy website to use.”
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Posted 12 years ago
“Great product's, price and delivery.”
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Posted 12 years ago
“very quick service, good price”
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Posted 12 years ago
“First ring was too small even though finger sized at the jewelers but not a problem as we returned it and received a larger one. Excellent customer service. Many thanks”
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Posted 12 years ago
“Watch delivered, well packaged and in good time.”
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Posted 12 years ago
“Quick delivery as advertised very pleased”
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Posted 12 years ago
“Brilliant service, well packaged and delivered on time”
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Posted 12 years ago
“Excellent”
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Posted 12 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews