Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery excellent. The pendant is lovely. I bought it as a gift in advance of a friend's birthday but haven't given it yet so obviously I have no tot her reaction. But I love it.”

Helpful Report

Posted 10 years ago

Thank you very much for the review! I'm pleased to hear you like the pendant - hopefully it is warmly received by your friend too. Do get in touch if we can be of any more assistance.

Posted 10 years ago

“Incredibly fast and service conscious.”

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Posted 10 years ago

Thanks so much for the great review. Feedback is really important to us so thanks for taking the time to get in touch.

Posted 10 years ago

“Great service: they arranged extra links for the watch in order to make it fit properly. And they are very friendly as well. Op top of that the watch was lovely.”

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Posted 10 years ago

Thanks so much for the great feedback. I'm so glad to hear you're happy with your new watch and I'll pass on your lovely comments to the rest of the team. Do let us know if we can be of any help in future!

Posted 10 years ago

“Excellent value watch in nice presentation case.”

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Posted 10 years ago

Thanks so much for taking the time to leave feedback. I'm glad to hear you are pleased with your new watch.

Posted 10 years ago

“Ordered for a birthday present arrived as promised and my daughter loved the watch”

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Posted 10 years ago

It's always nice to hear when gifts are well-received! Thank you for letting us know and for taking the time to leave feedback on your purchase.

Posted 10 years ago

“Excellent service and product!”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“No problems with ordering or delivery. Perfect. Slight issue with low charge: see product comment.”

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Posted 10 years ago

Thank you so much for taking the time to leave a review. As you've guessed our Citizen watches are stored in the dark so a strong initial charge is always a good idea but after that they will remain charged through normal exposure to artificial or natural light. Do get in touch if we can be of any assistance. Kind regards, Gabby

Posted 10 years ago

“Good service”

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Posted 10 years ago

“competititve prices for quality products, delivered fast”

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Posted 10 years ago

“Arrived quickly”

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Posted 10 years ago

“Very good service plus prices for watches very good I absolutely love my watch.thankyou”

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Posted 10 years ago

It's lovely to hear from happy customers, thank you so much for getting in touch and letting us know you love your new watch! Kind regards, Gabby

Posted 10 years ago

“service was good but an e-mail giving delivery date woud be perfect.”

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Posted 10 years ago

Thank you for your feedback and I do hope that your choice of watch is well received as a present - fingers crossed! Kind regards, Gabby

Posted 10 years ago

“Extremely reliable company with great customer service too.”

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Posted 10 years ago

It's always nice to get such positive feedback. Thank you so much for leaving a review and letting us know how pleased you are with our service and your new watch. Kind regards, Gabby

Posted 10 years ago

“Excellent service and watch delivered promptly. First class customer care in response to email enquiry and problem resolved immediately.”

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Posted 10 years ago

I'm so glad we were able to resolve your query quickly and to your satisfaction. Do get in touch if you require any more assistance in future and I do hope the gift is very well received. Kind regards, Gabby

Posted 10 years ago

“Very pleased with my item, and speedy delivery, thank you. ????”

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Posted 10 years ago

Thanks for getting in touch and letting us know you are pleased with your new watch. Do feel free to contact us if you require any assistance in future. Kind regards, Gabby

Posted 10 years ago

“Arrived quickly and easy ordering.”

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Posted 10 years ago

“Excellent company to do business with, good communication, competitive price, tracked delivery. What more does one need?”

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Posted 10 years ago

Thank you very much for your kind words. All of our watches, including Citizen, are discounted, with at least 30% off RRP all year round and many of them are discontinued lines, hence the great prices. You are correct that this particular Citizen watch is not waterproof. To see a selection of our waterproof ladies Citizen watches please have a look here > http://bit.ly/1naG10L. All waterproof watches are described as such in the features table. I do hope this information helps with future purchases. Kind regards, Gabby

Posted 10 years ago

“Super quick delivery”

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Posted 10 years ago

I'm so glad to hear that your wife loves her new watch, we agree that those Rotary watches really are a bargain! Thank you so much for leaving feedback and letting us know. Kind regards, Gabby

Posted 10 years ago

“Great service,got my things delivered safely n fast”

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Posted 10 years ago

Service rating :Thank you for taking the time to leave a review. I am so sorry to hear that you are unhappy with one of your items. We do try to provide as many details on our jewellery as possible but we appreciate it can be difficult to see what things are like online which is why we offer a refund policy. If you would like to return your necklace we would be happy to refund the amount onto the gift card you paid with as long as it is an unworn condition. Kind regards, Gabby

Posted 10 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews