CE Online Ltd Reviews

Name: CE Online Ltd
Address: 1A Port HouseTenbury Road, Bromyard
Rating: 4.77

4.8 Rating 193 Reviews

95 %

of reviewers recommend CE Online Ltd

Company Reviews

Metrics

Info

4.8

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road
Bromyard
HR7 4NS

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CE Online Ltd 5 star review on 30th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has the product that I wanted,and it’s good value!”

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“Excellent service & excellent prices!”

Helpful Report

Dear Tom, Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“Assistant very helpful on the phone when part of order was out of stock and items were needed for following weekend. Order arrived next day and was very securely wrapped so no chance of a breakage. Thank you will definitely order from you again.”

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Dear Yvonne, Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“Product was incorrect (not as described) and pricing poor. But to be fair the follow-up was efficient & courteous.”

Helpful Report

Thank you for your valued feedback, we are really sorry that the product was not as expected! Looking back at your order it was a very unusual situation and we have made sure it will not happen again. We have now removed this product which was very vaguely described by the manufacturer. We are pleased that the situation was handled well by our sales team, please accept our sincere apologies for any inconvenience caused. Kind regards, Fern & Maria

“Absolutely fantastic customer service. Order delivered within hours. Cannot praise them enough”

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Dear Christine Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“The best online shop i have ever dealt with. Excellent and prompt services.”

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Thank you so much Betty we really appreciate your feedback, it's always a pleasure to do business with you and we hope to continue our relationship you for many years to come! Maria & Fern

“Lovely little tea pots. We are a small village community cafe and are all volunters. The teapots are lovely and really good value for money. We hope to order larger ones soon ☺”

Helpful Report

Dear David Thank you for taking the time to review your experience with CE Online - we really appreciate it and are very pleased to hear that you like your Orion teapots. We hope to do business with you again soon! Kind regards Fern & Maria

“Very good service , happy customer”

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Dear Amanda Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“good service”

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Dear Jo Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“Very good service”

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Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

“Excellent service”

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Dear Carole Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards, Fern & Maria

“Delivery didn't come in full at one go, lids came seperate and containers 4 days later and this is the 2nd time happened. They should be more clear about delivery time scale when customer is ordering. However the customer service is very good and friendly and their prices are excellent”

Helpful Report

Dear Sunny, Thank you very much for your feedback which is greatly appreciated. The delay you describe is something we are currently working to improve with our suppliers. When we send stock direct from them, we are not always made aware of any delays that they encounter. We think it is important to update our customers with any issues with their order so improving this is a priority for us currently here at CE Online. We do hope you will continue to use CE Online in the future and we really value your custom. Kind regards, Fern & Maria

“Very good customer service 💯”

Helpful Report

Dear Morayo Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon! Kind regards Fern & Maria

CE Online Ltd is rated 4.8 based on 193 reviews