CE Online Ltd Reviews

Name: CE Online Ltd
Address: 1A Port HouseTenbury Road, Bromyard
Rating: 4.72

4.7 Rating 238 Reviews

94 %

of reviewers recommend CE Online Ltd

Company Reviews

Metrics

Info

4.7

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road
Bromyard
HR7 4NS

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CE Online Ltd 5 star review on 30th January 2024

Anonymous

Anonymous // 01/01/2019

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“I recently bought a prover from them. The service was so good, even when there was no stock from the supplier, they monitored the stock and got back to me when there was stock, I had to grab it quickly, was delivered on time. The service was good. Very efficient service. I will recommend them.”

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Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“I just want to offer some feedback to improve your customer service and potentially return business. I ordered some dessert glasses , which on your website were marked as in stock and 1-2 working days delivery. I waited for a few days for the delivery and then called your customer service and your telesale lady was very polite. She look into my order and told me that there was a problem with the manufacture and that the glasses would be delivered by the 13th of October. Way too late for my function. May I suggest to have a real time stock availibility and if that's not possible acknowledge the order and communicate the delay. It would go long way to build trust in your bisiness. Best, Enrico”

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“Good service, right first time.”

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Thank you for taking the time to leave us a review. We really appreciate your feedback. If you don’t mind us asking, we’d love to know what we could have done differently to make your experience a 5-star one. Your feedback would be incredibly helpful to us.

“excellent, easy and straight forward.”

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Thank you for your 5 Star review and for taking the time to leave a review! We hope we can help with any future requirements you may have!

“Order a verifrost freezer delivered 1 with EU 2 pin plug...! Did contact next day There lame excuse the factory made them like this...! :) still waiting what will happen..!?”

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“Great quality and service, super quick delivery. Highly recommend and will definitely be using this company again.”

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Thank you for your feedback, we really appreciate it and we hope to do business with you again!

“thank you for your quick service.”

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You are very welcome, thank you for taking the time to leave a review!

“The ordering system was easy to navigate and the customer service was professional and swift. The delivery came much earlier than originally estimated, 2 days earlier and we were delighted. We would highly recommend this company to anyone looking for commercial equipment.”

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Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Delivery fast, great product”

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Thanks for taking the time to leave a review. We're glad you were happy with your experience.

“Great products and great customer service..”

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Thank you for your feedback, we really appreciate it and we hope to do business with you again! Kind regards, Team CE Online Ltd

“The freezer is quite noisey but works. I have to say that the delivery service was awful. They were supposed to unwrap and position the freezer but tried to leave without doing it. They were then very difficult for the women in the shop to deal with.”

Helpful Report

Hi, Thank you for your feedback, and I’m sorry to hear the delivery didn’t go as smoothly as expected. I’ve checked the order, and the unpack and position service was not selected or paid for at the time of purchase. This is an additional delivery service, so the standard delivery would usually be to the kerbside or nearest accessible point only. That said, I’m sorry if the delivery team were difficult to deal with. We do expect deliveries to be handled professionally, and I’ll pass your comments on to the courier. Regarding the freezer noise, some noise is normal while the unit is running, especially in warmer conditions when the compressor has to work harder to maintain temperature. However, if you feel it is unusually loud or there are any issues with the unit maintaining temperature, please let us know and we can look into this further. Kind regards, Fern

“Quick delivery. Used the percolator with no problems. Good quality coffee. Very pleased with service.”

Helpful Report

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again! Kind regards, Team CE Online Ltd

“Great service and good communication from them. Will definately use again”

Helpful Report

Thank you for your feedback, we really appreciate it and we hope to do business with you again! Kind regards, Team CE Online Ltd

“fast service”

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Thank you for your 5 Star review, much appreciated!

“Delivered promptly and well packed. Thank you.”

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Thank you for taking the time to leave a review and happy that you were pelased with our service. It is much appreciated!

“I needed a Water Filter quickly as my old one on my van burst over the winter with the water expanding in it. Quick search online and CE Online popped up with the filter I needed. Good price and very quick delivery. I will be using again. Very happy with the service. A+++”

Helpful Report

Thank you for taking the time to leave a 5 Star review! We’re really glad you found the filter quickly, the price was right, and delivery was fast. We look forward to helping you again!

“Product of very good quality at a very good price. Will use again.”

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Thank you for taking the time to leave a 5 Star review! We’re really glad you’re happy with the product quality and price, and that you’ll use us again.

“All good stuff”

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Thank you for taking the time to leave a 5 Star review!

“Great Service, resonably priced, our first order got lost in transit, but a replacement arrived next day! Excellent! Customer Service superb!”

Helpful Report

Thanks for taking the time to leave a review. We’re really glad you were happy with the service and that the replacement arrived next day after the initial hiccup! Kind regards, Team CE Online Ltd

“A very polite lady answered my enquiry very quickly, courteously and helpfully.”

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Thanks for taking the time to leave a review. We’re really glad you had a positive experience with our helpful and polite team member. Kind regards, Team CE Online Ltd

“Thank you very much for helping me buy a perfect Chocolate machine. It is 100% 5 Stars!”

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CE Online Ltd is rated 4.7 based on 238 reviews