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CE Online Ltd Reviews

4.52 Rating 25 Reviews
88% of reviewers recommend CE Online Ltd
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Phone:
01885 498350

Email:
info@ceonline.co.uk

Location:
1A Port HouseTenbury Road

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Catherine Hallsworth
Verified Buyer
"Reliable, speedy delivery, excellent quality products. Very helpful on the phone. Only wish I'd found them sooner. Would not hesitate in recommending."
Helpful Report
Posted 3 days ago
The Pavilion Cafe
Verified Reviewer
"Good customer service, fast delivery."
Helpful Report
Posted 1 week ago
D Moon
Verified Reviewer
"Very honest company I am delighted with the great service item arrived well packed and on the day I was told thanks very much"
Helpful Report
Posted 2 weeks ago
Louise
Verified Buyer
"Had to contact them after 10 days as there was no sign of my order - it hadn’t been processed despite being ordered online and payment taken immediately"
Helpful Report
Posted 2 weeks ago
Hi Louise, we are really sorry that you did not receive your order as expected. Unfortunately the manufacturer who we ordered the products from missed it, so even though we had completed your order our end, they let us down. I hope you understand that this was beyond our control, and we acted immediately to resolve the problem once we were informed, putting the item on a next day delivery for you.
Kind regards,
Fern
Posted 2 weeks ago
Anonymous
Unverified Reviewer
"I called CE Online as I had a small fault on a product purchased from them. I spoke to a lady called Fern who dealt with the problem very quickly and sent out a replacement item the next day."
Helpful Report
Posted 2 weeks ago
Vitolds Skrupskis
Verified Buyer
"Deliverers to expensive"
Helpful Report
Posted 1 month ago
Dear Vitolds,
Thank you for your valued feedback. Unfortunately we cannot ship breakable items such as teapots with any other method. We use next day, tracked and insured couriers due to the fragile nature of the products and do have free delivery on all orders over £50. This is the lowest free delivery threshold out of any of our competitors!
We hope this won't deter you from using CE Online in the future.
Kind regards,
Fern & Maria
Posted 1 month ago
Anonymous
Verified Buyer
"No hassle ordering and very prompt delivery. Earlier than advised! Cost very competitive"
Helpful Report
Posted 1 month ago
Carole Brown
Verified Buyer
"Very helpful, quick delivery, good quality products"
Helpful Report
Posted 1 month ago
Vijay Jadhav
Verified Buyer
"Best place to buy your kitchen equipment."
Helpful Report
Posted 1 month ago
Ian Seward
Verified Buyer
"good products and service"
Helpful Report
Posted 1 month ago
Alexander Crawford
Verified Buyer
"CE Online have Great Stainless Steel Tumblers -No More Breakages !"
Helpful Report
Posted 1 month ago
N Owen
Verified Buyer
"Excellent service. Very quick delivery and a good product reducing the flies in my kitchen!"
Helpful Report
Posted 1 month ago
Yuk Lan CHENG
Verified Buyer
"It has the product that I wanted,and it’s good value!"
Helpful Report
Posted 1 month ago
Tom Barton
Verified Buyer
"Excellent service & excellent prices!"
Helpful Report
Posted 1 month ago
Yvonne Holdcroft
Verified Buyer
"Assistant very helpful on the phone when part of order was out of stock and items were needed for following weekend. Order arrived next day and was very securely wrapped so no chance of a breakage. Thank you will definitely order from you again."
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
"Product was incorrect (not as described) and pricing poor. But to be fair the follow-up was efficient & courteous."
Helpful Report
Posted 1 month ago
Thank you for your valued feedback, we are really sorry that the product was not as expected! Looking back at your order it was a very unusual situation and we have made sure it will not happen again. We have now removed this product which was very vaguely described by the manufacturer. We are pleased that the situation was handled well by our sales team, please accept our sincere apologies for any inconvenience caused.
Kind regards,
Fern & Maria
Posted 1 month ago
Christine Royston
Verified Buyer
"Absolutely fantastic customer service. Order delivered within hours. Cannot praise them enough"
Helpful Report
Posted 1 month ago
Dear Christine
Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon!
Kind regards
Fern & Maria
Posted 1 month ago
Betty Onwudiwe
Verified Buyer
"The best online shop i have ever dealt with. Excellent and prompt services."
Helpful Report
Posted 1 month ago
Thank you so much Betty we really appreciate your feedback, it's always a pleasure to do business with you and we hope to continue our relationship you for many years to come!
Maria & Fern
Posted 1 month ago
David Jack
Verified Buyer
"Lovely little tea pots. We are a small village community cafe and are all volunters. The teapots are lovely and really good value for money. We hope to order larger ones soon ☺"
1 Helpful Report
Posted 1 month ago
Dear David
Thank you for taking the time to review your experience with CE Online - we really appreciate it and are very pleased to hear that you like your Orion teapots. We hope to do business with you again soon!
Kind regards
Fern & Maria
Posted 1 month ago
Amanda Wetherell
Verified Buyer
"Very good service , happy customer"
1 Helpful Report
Posted 1 month ago
Dear Amanda
Thank you for taking the time to review your experience with CE Online - we really appreciate it. We hope to do business with you again soon!
Kind regards
Fern & Maria
Posted 1 month ago
CE Online Ltd is rated 4.52 based on 25 reviews
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