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CE Online Ltd Reviews

4.7 Rating 155 Reviews

94 %

of reviewers recommend CE Online Ltd

Company Reviews

4.7

Based on 155 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a prover from them. The service was so good, even when there was no stock from the supplier, they monitored the stock and got back to me when there was stock, I had to grab it quickly, was delivered on time. The service was good. Very efficient service. I will recommend them.”

Helpful Report

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Good service as a promise”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“I am very unhappy with this companies return policy. I paid for the items to be returned and then they take a 25% cut for putting then back on the shelf. I have also waited over a week for my refund.”

I am so sorry you were unhappy to pay our re-stocking fee but this information is clearly stated in our returns policy and was also in the email sent to you with your returns reference. Our returns policy is in line with our competitors and is set by our distributors and manufacturers. I sincerely apologise for the length of time your refund has taken to process; however we have to wait for the items to be received and inspected with our supplier and due to current staff shortages with our supplier, this has taken longer than usual.

“Recently purchased a platter from CEOnline. Fern was very efficient and professional in dealing with my order which was dispatched the same day and delivered the next day. Excellent.”

Thank you very much for taking the time to leave this review Ann, we are very pleased that you are happy with your order!

“Easy to use website, good prices and quick delivery”

Thank you for taking the time to leaving us a review, we hope to do business with you again!

“Been in the catering game for 10 years now, quite simply the best service received from the team @ CE :)”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“The item I ordered was not in stock, but Maria messaged me straight away and offered me an alternative product, which I'm very pleased with. Thank you :-) Quick delivery too.”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Good price Quality product Quick delivery”

Thank you for taking the time to leaving us a review, we hope to do business with you again!

“Lovely products, great delivery, would just suggest maybe more Eco friendly Packaging in the future if possible?”

“10 days to get it said 2 to 3 and it wasn’t the one I ordered but it fitted ok and I could have bought it elsewhere for half the price I paid”

Hi John, I am sorry to hear that you experienced delays with your order. I have had a look into it and it looks like your order was lost in transit so we had to send it again. Unfortunately, this can happen on the run up to Christmas when the couriers become busy. Please accept my apologies for the inconvenience caused. Kind regards, Fern

“Excellent service I asked a question and within 5 minutes I got an answer”

Thank you so much for your review and for taking the time. I hope we can supply you again in the future!

“Always excellent service from the team with great prices too :)”

Thank you so much Tom and James for your review, it is much appreciated. It is a pleasure doing business with you and thank you for your continued custom!

“Very good customer service”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“My small order was dealt with very professionally . Excellent customer service highly recommended.”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“The item I wanted was out of stock, but I was promptly made aware and a similarly good alternative was ordered on my behalf and items received 2 days later. Will happily recommend. Great service smile 😊 👍”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“The website was so easy to use, checkout was straighforward and delivery was very quick”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Thank you so much 👍🌻”

Thank you for taking the time to leaving us a review, we hope to do business with you again!

“Suburb service, ordered an ice machine but wasn't in stock, so found a different one for the measurements I required 👍”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Very good Cams as described 👍”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Yesterday lunchtime I purchased a Belmont Bottle Cooler, the cost was the cheapest I could find on the web and it was delivered at 8:45 this morning. What a fantastic service completed professionally with courtesy. Well done Fern and the rest of the team.”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

“Maria was amazing! She kept me informed and went over and above to give me an excellent service. I will definitely be ordering again when I need something and can highly recommend!”

Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!

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CE Online Ltd is rated 4.74 based on 155 reviews