CE Online Ltd Reviews

4.7 Rating 155 Reviews
94 %
of reviewers recommend CE Online Ltd
4.7
Based on 155 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read CE Online Ltd Reviews

About CE Online Ltd:

CE Online is a small, family run business based in Bromyard, Herefordshire.
Our aim is to provide the very best service and we are always looking for ways to improve. We would love to hear your feedback, and would really appreciate it if you could take a couple of minutes to write a quick review for us. This will allow us to improve our service and let others recognise the value we provide.

Visit Website

Phone:

01885 498350

Email:

info@ceonline.co.uk

Location:

1A Port HouseTenbury Road

Write Your review

Tell us how CE Online Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I recently bought a prover from them. The service was so good, even when there was no stock from the supplier, they monitored the stock and got back to me when there was stock, I had to grab it quickly, was delivered on time. The service was good. Very efficient service. I will recommend them.
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Good service as a promise
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
I am very unhappy with this companies return policy. I paid for the items to be returned and then they take a 25% cut for putting then back on the shelf. I have also waited over a week for my refund.
Helpful Report
I am so sorry you were unhappy to pay our re-stocking fee but this information is clearly stated in our returns policy and was also in the email sent to you with your returns reference. Our returns policy is in line with our competitors and is set by our distributors and manufacturers. I sincerely apologise for the length of time your refund has taken to process; however we have to wait for the items to be received and inspected with our supplier and due to current staff shortages with our supplier, this has taken longer than usual.
Recently purchased a platter from CEOnline. Fern was very efficient and professional in dealing with my order which was dispatched the same day and delivered the next day. Excellent.
Helpful Report
Thank you very much for taking the time to leave this review Ann, we are very pleased that you are happy with your order!
Easy to use website, good prices and quick delivery
Helpful Report
Thank you for taking the time to leaving us a review, we hope to do business with you again!
Been in the catering game for 10 years now, quite simply the best service received from the team @ CE :)
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
The item I ordered was not in stock, but Maria messaged me straight away and offered me an alternative product, which I'm very pleased with. Thank you :-) Quick delivery too.
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Good price Quality product Quick delivery
Helpful Report
Thank you for taking the time to leaving us a review, we hope to do business with you again!
Lovely products, great delivery, would just suggest maybe more Eco friendly Packaging in the future if possible?
Helpful Report
10 days to get it said 2 to 3 and it wasn’t the one I ordered but it fitted ok and I could have bought it elsewhere for half the price I paid
Helpful Report
Hi John, I am sorry to hear that you experienced delays with your order. I have had a look into it and it looks like your order was lost in transit so we had to send it again. Unfortunately, this can happen on the run up to Christmas when the couriers become busy. Please accept my apologies for the inconvenience caused. Kind regards, Fern
Excellent service I asked a question and within 5 minutes I got an answer
Helpful Report
Thank you so much for your review and for taking the time. I hope we can supply you again in the future!
Always excellent service from the team with great prices too :)
Helpful Report
Thank you so much Tom and James for your review, it is much appreciated. It is a pleasure doing business with you and thank you for your continued custom!
Very good customer service
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
My small order was dealt with very professionally . Excellent customer service highly recommended.
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
The item I wanted was out of stock, but I was promptly made aware and a similarly good alternative was ordered on my behalf and items received 2 days later. Will happily recommend. Great service smile 😊 👍
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
The website was so easy to use, checkout was straighforward and delivery was very quick
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Thank you so much 👍🌻
Helpful Report
Thank you for taking the time to leaving us a review, we hope to do business with you again!
Suburb service, ordered an ice machine but wasn't in stock, so found a different one for the measurements I required 👍
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Very good Cams as described 👍
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Yesterday lunchtime I purchased a Belmont Bottle Cooler, the cost was the cheapest I could find on the web and it was delivered at 8:45 this morning. What a fantastic service completed professionally with courtesy. Well done Fern and the rest of the team.
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
Maria was amazing! She kept me informed and went over and above to give me an excellent service. I will definitely be ordering again when I need something and can highly recommend!
Helpful Report
Thank you so much for your feedback, we really appreciate it and we hope to do business with you again!
CE Online Ltd is rated 4.74 based on 155 reviews