Celebration of Life Reviews

Name: Celebration of Life
Address: Enterprise House, Ocean Way, Enterprise House, Ocean Way, SOUTHAMPTON
Rating: 4.99

5.0 Rating 282 Reviews

100 %

of reviewers recommend Celebration of Life

Company Reviews

Metrics

Info

5.0

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08001503555

Email:

info@col.co.uk

Location:

Enterprise House, Ocean Way,
Enterprise House, Ocean Way
SOUTHAMPTON
SO14 3XB

Celebration of Life 5 star review on 9th March 2024

Anonymous

Anonymous // 01/01/2019

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“Throughout the whole process, everything was made easy by understanding & caring staff at Celebration of life.”

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Posted 2 months ago

“My wife Dawn had sorted and paid for her own Pure Cremation to take that part of the stress of losing her away from me when the time arrived. Right from the very start of the process every member of the team were polite professional caring and amazing throughout the whole process. I was kept well informed on every step and Dawn arrived back home in a very calming and wonderful scatter box. I highly recommend this company”

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Posted 2 months ago

“Seamless from start to finish. The employees at COL handled every detail with care and compassion and made a very sad event, more manageable. Plus the 'Plant a Tree Fund' in the National Trust is a lovely touch too. Very happy, and would recommend this company.”

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Posted 2 months ago

“The team could not have been more helpful or sympatheticduring the loss of my husband every detail was taken care of quietly and with compassion thank you all so much”

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Posted 2 months ago

“No one wants to go through losing someone they love. But when I lost my dad these where the best people. The help, and respect they give you. And also being able to get a tree planted, my dad would of loved that. They are amazing.”

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Posted 3 months ago

“Amazing service. I never knew what to expect but was guided through all options and a very seemless process. The staff are amazing and caring and I never felt rushed. Thank you”

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Posted 3 months ago

“Very good service highly recommend to any one I have used this company twice now and have been very pleased with the service from collection of the dearly departed to the hand delivery of the ashes to your home complete with a lovely bio degradable box 100% will use again in the future hopefully not to soon if you know what I mean lol thanks for taking care of my son in 2022 and my mother in law in 2023 five star rating in my eyes”

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Posted 3 months ago

“I was impressed with all aspects of the services provided to me and with the personal focus that I felt during my interactions with people. I found useful general information on the company's website before clarifying questions in telephone calls during which the advisers checked that I understood the topics we covered. The services provided were efficient, effective and supportive, reducing one major challenge for me in the weeks following my father's sudden death. I remain grateful for that support.”

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Posted 3 months ago

“From the time dad & i phoned creations of life to arrange a policy, the staff were kind, conciderate & patient. When dad passed, creations of life provided comfort in mine & my families loss. The staff kept me informed on when they were going to collect my dad from hospital & when the cremation was to be held & at what time. This was done with great respect for my dad & for us his family. Staff also informed me when dads ashes including the small viles with dads ashes would be returned to me. On the day dads ashes came home the delivery was done with so much respect, dignity & kindness. The viles were in a beautiful velvet wallet & dads ashes were in a beautiful box with a woodland seen all around it. I even recieved a copy of the tree planted in dads honour through the woodland trust, which i will treasure forever. I cannot thank everyone at creations of life for their kindness, decorrum & compassion they showed me my family & especially my dad. I would & have sung their praises to quite a few people & will continue to do so. Thank you again for an amazing service.”

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Posted 3 months ago

“A difficult and sad situation was made much easier each step of the way by the kindness and respect of the Celebration of Life people. Everything was explained in a gentle way which is very much appreciated at that difficult time. Even the man who bought our loved one home was very lovely, smartly dressed which made the handover feel dignified somehow.”

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Posted 3 months ago

“Caring, committed and compassionate from start to finish. the team at COL are dedicated to making the most difficult times in life, that little bit easier to cope with. the additional final 'nod' to the dearly departed of having a tree planted in their memory is a beautiful little final touch to already outstanding service. Thank you so much”

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Posted 4 months ago

“I recently used Celebration of Life for the direct cremation of my father. The whole process from the initial phone call to the delivery of ashes was very proficient. All the staff were courteous, emphatic and knowledgeable. I would highly recommend.”

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Posted 4 months ago

“The service provided was excellent. Everyone was sympathetic, helpful, respectful and efficient. Highly recommended.”

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Posted 4 months ago

“My brother chose this for himself. I didn't know how this would work, but I have to say the service they provided was excellent. Once I had, had the first contact with them, they kept me up to date at all stages. They let me know when my brother was picked up and in their possession. When the cremation was going to take place and at what time. As a family we wanted his ashes returned, so they arranged a day and time suitable for us to receive them. Very good service provided and would recommend them.”

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Posted 4 months ago

“At a time in my life when I lost my husband recently I used celebration of life to deal with the cremation. They handled everything with dignity and were so helpful and did everything they could to make everything go smoothly and kept me informed all the way along and even contacted me after everything was completed. A wonderful service and Dan who delivered my husbands ashes back to me was very professional and an asset to celebration of life. I have recommended celebration of life to all my friends and relatives if they choose to go down that road too”

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Posted 5 months ago

“Dear all at Celebration of Life Thank you So much, you have all been so wonderful & caring from my first phone call. You have been there 24 hours a day for me., you made my goodbye to my sister so Peaceful & Perfect Thank you Very much”

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Posted 5 months ago

“Throughout my dealings with them from beginning to end, C of L combined professionalism and efficiency with friendliness, courtesy, sympathy and support. At all times, night and day, they were available on the telephone for help, guidance and information. I dealt mainly with Shona Nodwell; she was absolutely first class. She assisted and supported me when I was experiencing a particularly difficult situation. The return of my wife's ashes was carried out just as promised and with care and courtesy. I have nothing but praise for Cof L; they are highly recommended.”

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Posted 5 months ago

“I found them to be very caring and they kept me informed about every stage. They helped me through an extremely devastating time. My husband's ashes were returned to me with the utmost care and protection.”

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Posted 5 months ago

“A very professional, caring company to deal with. From start to finish the whole process was very straightforward. Cannot praise them highly enough”

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Posted 5 months ago

“Celebration of Life were amazing. Kind and understanding on my initial call, took care of all the logistics without us needing to worry about anything, then kept us informed right up to the considerate and caring delivery of ashes back to us. We felt looked after at every step.”

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Posted 6 months ago

Celebration of Life is rated 5.0 based on 282 reviews