Catering Insurance Reviews

Name: Catering Insurance
Address: B1 Custom HouseLevel Street, The WaterfrontBrierley Hill,, West Midlands
Rating: 4.89

4.9 Rating 601 Reviews

99 %

of reviewers recommend Catering Insurance

Company Reviews

Metrics

4.9

Based on 601 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Catering Insurance 5 star review on 30th March 2021

So Greek Full Ltd

Catering Insurance 5 star review on 4th February 2021

Jason Oslar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn t receiced nothing neather an email to confirm the paymant was ok and every thing..”

Helpful Report

Posted 7 years ago

“Far too pushy trying to get me to sign up for another year. Had you contacted me again to remind me that my policy was coming to an end I would of gone elsewhere out of principal. I told your staff on the first call it was in hand but you completely ignored this and I still had a flurry of calls and email 'reminding' me of it was coming to an end. Typical large company behaviour.”

Helpful Report

Posted 7 years ago

Hi Raymond, Thank you for your honest feedback. Our renewals procedure is a process developed over a number of years and we feel that for most customers, we have the correct balance between gently reminding and fervently chasing. At no point would we endeavour to put too much pressure on a customer to renew a policy. We have reviewed your file and can appreciate that you may have felt that this was the case and apologise for this. Please be assured that our procedures are under constant review in order to maintain the high level of overall service we feel we provide. Kind regards. Catering Insurance

Posted 7 years ago

Catering Insurance is rated 4.9 based on 601 reviews