Catering Insurance Reviews

Name: Catering Insurance
Address: Dudley Court South,Level Street, The WaterfrontBrierley Hill,, Dudley Court South,Level Street, The WaterfrontBrierley Hill,, Dudley
Rating: 4.92

4.9 Rating 769 Reviews

99 %

of reviewers recommend Catering Insurance

Company Reviews

Metrics

4.9

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Catering Insurance 5 star review on 30th March 2021

So Greek Full Ltd

Catering Insurance 5 star review on 4th February 2021

Jason Oslar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. I still haven’t received my documents for my insurance.”

Helpful Report

Posted 5 years ago

“Late processing of MTA's. Renewal issued on wrong basis. Difficulty getting through on phone. Duplication of info required - frustrating and a waste of time. Very disappointing.”

Helpful Report

Posted 6 years ago

“Customer services terrible..promise to do things 3 weeks been waiting change of cover”

Helpful Report

Posted 7 years ago

“Helpful enough when it comes to taking money, but then didnt send through any policy information and closed for the wknd with no contact info, will not be able to show proof of insurance at event this wknd, so will not be able to trade. Awful.”

Helpful Report

Posted 8 years ago

“I had to ring up over 10 times to sort my policy. The advisor was completely uninterested in the whole thing and did not input the correct information. He also did not send the policy documents out. When I rang up to amend the information, no amendments were made. I had to ring again because I was getting charged twice for liability cover. When I rang up to query if I was covered for malicious damage I was told that I wasn't. This resulted in me shopping around (we have a vintage vehicle so this was important to us) wasting time I don't have and money. I thought I had better double check as by this point I had no confidence in them whatsoever! So I rang again where I was told by someone else (again cocky and uninterested). He told me it was not covered. I had to persuade him to ring the underwriters to check because if it was not covered I would cancel the policy and go elsewhere and it would cost me a lot of money. Eventually he rang through and very sheepishly told me that it is covered. I have zero confidence in this company the only good thing is the price. I will not be renewing with them next year.”

Helpful Report

Posted 9 years ago

Catering Insurance is rated 4.9 based on 769 reviews