“The light fitting is lovely and reasonably priced. It was packaged very securely...took ages to unwrap all the chandelier droplets. Unfortunately one was broken but after a quick phone call a new droplet was ordered and dispatched. I was dreading having to package it up again!”
“We ordered about ten different lights and are very pleased with them all. Delivery was on time and the items were very well-packaged. They are also extremely well-made; the glasswork and chrome plating, for example, are flawless. Fantastic that they come with bulbs and shades included, as well as free delivery. We'll definitely be ordering more.”
“Absolutely outstanding service from Castlegate Lights. From the ordering process, to delivery and after sale care. Beautiful lights, prompt communication and excellent customer service. Highly recommend and will definitely use again.”
“The company was quick to reply to my order, letting me know how my order was progressing. Also good tracking on my parcel gave the time slot to within 1 hour! I am very satisfied with the hole process Thank you”
“Had a LOT of new lights and we are pleased with everyone of them. Excellent quality and a fast delivery which we were kept well informed about. Would definitely use Castlegate again.”
“Excellent range of products to choose from. I was also given a delivery date with a specific hour, so no need to spend all day waiting in. The delivery was trackable during the day and the courier arrived on time. Packaging of fragile wall lights was more than adequate - no damage at all. Now the lights are on the wall and look magnificent. I would not hestitate to use Castlegate again.”
“This is the second time I have purchased from Castlegate lights & I cannot recommend them highly enough. The lights are such amazing quality & so beautiful & the staff are friendly, helpful and knowledgeable and if they are unsure about something they find out and call you back with the information you requested. As well as all this, their prices are very competitive. Keep up the great customer service Castlegate Lights it's very much appreciated.”
“Really happy with my purchase of 2 x 3 Light Ceiling Lantern In Polished Chrome Finish for hallway and stairs - also excellent notification of delivery and Customer Service - would defintiely use this company again!”
“Great value/quality lights and brilliant customer service from Castle lights. I Ordered 2 of these lights via website. (after calling to check they were physically in stock). There was a computer system glitch that said lights were delayed after I placed the order, however the team at Castlegate lights were extremely helpful and worked with their IT team to resolve the issue and the order was fulfilled promptly. The lights themselves look lovely and are very well made They are not yet in situ as bathroom is still Being renovated but I am confident that they are really going to enhance the sink/mirror area.”
