“Have ordered multiple times during COVID 19 lockdown and found both the website and communication by email and telephone really easy to manage. Colin has been main point of contact, and I can say he?s knowledgeable, helpful and prompt with any follow ups needed. Truly appreciated their unending variety of lighting brands available, willingness to assist with technical questions and excellent courier service. This is has been one supplier I?ve been able to count on and return to whilst trying to source lighting for a project that was still going on, and experienced several delays in product availability and delivery across the board. These are sobering times, important for so many different reasons, and small things like being able to finish someone?s home so they can move in is not comparable to essential and front line services, yet for this particular project it was important to finish, and Castlegate Lighting have been one of the key elements of being able to make that happen.”
“Ordered a desk lamp on the 2nd November and it was delivered on the 4th November, cannot get any quicker than that. They kept me informed and also what time the delivery slot was. Very pleased with this company, 1st time I have used them, but after this experience I wouldn't hesitate to use again.”
“Received my item and there was a problem with the transmitter. Contacted the company immediately to report this and they got back to me asap with the promise that they would put a new transmitter in the post - they were true to their word. Fantastic service - the more well known companies could learn a thing or two from them!!”
“I have chosen the wrong lights in two occasion, but this company, the staff members are absolutely brilliant. Professionals, helpful, and a pleasure to deal with!”
“very competitive pricing, quick delivery with free postage. items safely wrapped and delivered. easy to order using amazon pay or paypal facility. wide range to choose from.”
“Beautiful pendant shade and chain, well worth the money, it reflects the light so prettily! Good delivery too - very well wrapped in 3 boxes - but it does need to be. Thank you”
“There was an initial problem with my order, because only one of two pieces of a set was available. I had some email exchange with very helpful staff members, the problem was fixed an I was even offered a rebate for having waited. The items arrived when agreed, in perfect shape. I will probaly buy from them again, for the lighting in the other rooms.”
