“Very pleasent lady on the other end of the phone, although we did have to wait a long time for our light to arrive, it was not Castlegates fault as it was coming from Sweden , bur I am delighted with the light, nice and bright to deter potential intruders and also th PIR range is excellant . Thank you”
“The lights I bought from Castlegatelights were good quality and very competitively priced, however, I failed to look at the measurements - completely my fault - so I had to return them. They processed a no-quibble refund pretty quickly. Because of this I am going to order some different lights from them; this time I will look at the product specifications carefully! I know that I can order with confidence, so I will.”
“We had problems using the online order form so spoke to someone over the phone. They were professional and extremely helpful. Our order arrived within 2 days. We were so impressed we ordered a further fixture for another room.”
“Due to our builders failing completely to produce any light samples for the exterior of our house renovation I took on the task myself and found the Castlegatelights site. It is by far the most comprehensive and quite easy to navigate. In the end I placed the order by phone and the assistant was knowledgable and helpful. Full marks”
“The items ordered were great they are now set up and working and looking good. However I would have liked to have had the light bulb that the lights required to have been offered for me to purchase at the same time has I ordered the lamps.”
“Beautiful lamps at a very good price, true to colour & description as shown on website, which were brilliantly protected for delivery in three layers of boxes & packaging. I was kept informed at each stage of the order to final delivery which was by courier & free! I would have no hesitation in using this company again when wanting to purchase other home items. The 'old' value of good efficient customer service are revived & a credit to this company. Thank you”
“My order was delivered very quickly, given that it was placed between Christmas and New Year and during lockdown, and it was very well packed. Very pleased with the service, thank you.”
