“I live in France and when I called to see if they would post to me. I was told "no problem" Very easy to order and all very helpfull. I would certainly buy from them again.”
“Lampshade matched colour shown on site.Excellent value for money. Packed in study box. Arrived very quickly. I have purchased lampshades from them previously and will do again”
“Ordered lamp back in Dec.I was kept informed of possible delay and offered refund which I declined. I was kept up to date regularly. I'm so pleased I waited, I love my lamp.”
“I have purchased several items from Castlegate lights.....it's always a pleasure.......service....price...and delivery are all first class. Would recommend 100%”
“Very rapid and helpful response to my enquiry, competitive pricing and quick delivery. Very pleased with my new lights, and unexpectedly all the bulbs were included. Can't fault anything.”
“Good quality at a better price than elsewhere. Very pleased with the lights Helpful customer service Simple and quick when needed to change account details Good delivery - kept well informed of progress”
“Great selection on the website with large range of both traditional and modern pieces. The product I purchased had a screw which was unfortunately stuck. The product is produced by a different company so it was not Castlegate?s fault at all and was just bad luck. I asked for this to be exchanged or returned and Colin was very helpful and efficient. He double checked that the replacement part worked correctly and did not have the same issue before sending it out to me with express dpd delivery. This meant from noticingthe issue to receiving the replacement took less than 48 hours. There was no quibble and the service from start to finish was simply great. When I ordered the light initially I was warned it could take 5 days to arrive, longer than other products available, it was good to have this warning but even better when it arrived within 2 days. The product looks just as pictured and is very nice. Castlegate totally exceeded my expectations and I will certainly recommend to friends and family.”
“I've been looking for a quality lighting supplier such as Castlegate and have not been disappointed. I checked stock first and after a prompt and courteous reply ordered my choice Quoziel luminaire which was delivered as forecast with excellent communication along the way.”
“Very good service and lovely lights. Needed some lighting in a hurry as electricians were here. Rang the firm. Got a very helpful lady who arranged for the additional lighting to be put in the same packaging as ones we?d already ordered. They all came the next day. Incredibly well packaged and really good quality lights. Would highly recommend.”
