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Cassell's Industrial Products Reviews

4.5 Rating 382 Reviews
90 %
of reviewers recommend Cassell's Industrial Products
4.5
Based on 382 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Cassell\'s Industrial Products Reviews
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Phone:

01623622439

Location:

60 Littleworth, Mansfield, United Kingdom
Nottinghamshire
NG18 2SH

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Anonymous
Anonymous  // 01/01/2019
Easy to order, good customer communication and very reasonably priced. Loved the delivery via local van.
Helpful Report
Posted 7 years ago
Nothing wrong with the actual product after all torch bulbs are torch bulbs however what I do object to most emphatically is the postal charges of £ 4.96 (+ £1.10 VAT.) The package inc. padded envelope was just over 1g in weight I can send up to 500g. First class postage for £1.74 furthermore the package was sent second class. I certainly will never use or recommend this company. I won’t make the mistake of not reading the final invoice again but shame on you Cassel Industrial Products.
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Posted 7 years ago
Our apologies, our default carriage is the £4.95. There is a cheaper option of £2.90 which is available in the drop down menu when you order. This was a mistake on our part, we will refund the difference.
Posted 7 years ago
Sorry but still no in punch l order on 8 Jan and paid for phoned 3days ago but still no punch please send by post Amazon do for small items
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Posted 7 years ago
Quality product that arrived very quickly.
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Posted 7 years ago
spot on prompt delivery
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Posted 7 years ago
Not tried yet, but love that there are various heats which will be very useful. Was delivered quickly and am satisfied.
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Posted 7 years ago
We live in a time of automation, and some times things don't fall in to place, it's only then that the best stand out. Thanks for the fast despatch of my order and the prompt resolution to my delivery issue.
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Posted 7 years ago
Great service very helpful fast delivery and great product! Thank you Cassels
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Posted 7 years ago
Prompt service for a decent price. No problems.
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Posted 7 years ago
A great red canvas carpenter's tool bag - just what is needed to transport kindling sticks from the wood to the fire! Rapid delivery - and exactly as illustrated.
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Posted 7 years ago
Arrived when expected. Bought for grandson, age 10, a keen gardener nut too old for the children gardener products he has been using. These are an idea height and weight for his
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Posted 7 years ago
Goods arrived on time and work well!
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Posted 7 years ago
Excellent multi functional gardening tool
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Posted 7 years ago
Placed an order, used account payment option. No account was set up, no contact was made either to set up an account or take payment over the phone. Then the order was cancelled without notice. Chased up when it became obvious and re-placed the order via phone, this time using credit card. Replacement goods were promised - three days later, still nothing. No email confirmation either as promised. Having to chase again - so much effort wasted on a small order.
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Posted 7 years ago
I ordered a drive belt for my electric plainer fast delivery fitted it straight away works perfectly very happy
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Posted 7 years ago
I do find it unusual to be asked to review a product/ Service I haven't received yet. Maybe you should wait until the item has been delivered before asking for a glowing review.
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Posted 7 years ago
Great prices and great communication will definitely buy again
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Posted 7 years ago
They agreed to my request for delivery and were very prompt and helpful about it.
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Posted 7 years ago
Very good service especially with the speed of your reply. I have returned item today by recorded delivery. Thanks Raymond Foster
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Posted 7 years ago
Delivered as mentioned
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Posted 7 years ago
Cassell's Industrial Products is rated 4.5 based on 382 reviews