How would you rate
Cassell's Industrial Products?
"item exactly as described, great price, good packaging, easy to navigate website, great quality item."
"A decent product at a good price and delivered on time ."
"Easy to order, good customer communication and very reasonably priced. Loved the delivery via local van."
"Nothing wrong with the actual product after all torch bulbs are torch bulbs however what I do object to most emphatically is the postal charges of £ 4.96 (+ £1.10 VAT.)
The package inc. padded envelope was just over 1g in weight I can send up to 500g. First class postage for £1.74 furthermore the package was sent second class.
I certainly will never use or recommend this company.
I won’t make the mistake of not reading the final invoice again but shame on you Cassel Industrial Products."
Our apologies, our default carriage is the £4.95. There is a cheaper option of £2.90 which is available in the drop down menu when you order. This was a mistake on our part, we will refund the difference.
Posted 3 weeks ago
"Sorry but still no in punch l order on 8 Jan and paid for phoned 3days ago but still no punch please send by post Amazon do for small items"
"Quality product that arrived very quickly."
"spot on prompt delivery"
"Not tried yet, but love that there are various heats which will be very useful. Was delivered quickly and am satisfied."
"We live in a time of automation, and some times things don't fall in to place, it's only then that the best stand out.
Thanks for the fast despatch of my order and the prompt resolution to my delivery issue."
"Great service very helpful fast delivery and great product!
Thank you Cassels"
"Prompt service for a decent price. No problems."
"A great red canvas carpenter's tool bag - just what is needed to transport kindling sticks from the wood to the fire!
Rapid delivery - and exactly as illustrated."
"Arrived when expected.
Bought for grandson, age 10, a keen gardener nut too old for the children gardener products he has been using. These are an idea height and weight for his"
"Goods arrived on time and work well!"
"Excellent multi functional gardening tool"
"Placed an order, used account payment option. No account was set up, no contact was made either to set up an account or take payment over the phone. Then the order was cancelled without notice. Chased up when it became obvious and re-placed the order via phone, this time using credit card. Replacement goods were promised - three days later, still nothing. No email confirmation either as promised. Having to chase again - so much effort wasted on a small order."
"I ordered a drive belt for my electric plainer fast delivery fitted it straight away works perfectly very happy"
"I do find it unusual to be asked to review a product/ Service I haven't received yet.
Maybe you should wait until the item has been delivered before asking for a glowing review."
"Great prices and great communication will definitely buy again"
"They agreed to my request for delivery and were very prompt and helpful about it."