Cassell's Industrial Products Reviews

4.49 Rating 365 Reviews
88 %
of reviewers recommend Cassell's Industrial Products
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Read Cassell\'s Industrial Products Reviews
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60 Littleworth, Mansfield, United Kingdom

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Not a great experience, all items were showing as being in stock however they emailed to say one item was on back order, just so happened it was the item I really needed. I told them to ship the other items and leave the item on back order. It was ten days before I received anything. Everything else was fine and I would consider giving them another go however if you cant trust the online stock levels then its not a good situation
Posted 2 months ago
Bought spades & forks for you before and would buy again. Great value and good quality.
Posted 3 months ago
Very nice quality work shirts. The only issue I had is a couple of buttons had come off and were in the packages loose. Which was a slight shame.
Posted 3 months ago
Pleased to be a customer
Posted 4 months ago
good products - good prices - good delivery. i've used before, and i'll use again.
Posted 7 months ago
Fast good service highly recommended.
Posted 7 months ago
We as a company have been using Cassells for a number of years and will continue to do so. Nothing is too much trouble for them even if they do not stock what you are looking for they try to help in anyway they can. Even sending taxis so parts reach you on time.
Posted 9 months ago
The order was delivered efficiently. However, it was not the product ordered - differing in dimensions. Whilst this substitution was acceptable, it would have been preferable for this to be communicated in advance of delivery.
Posted 9 months ago
Helpful staff and prompt delivery
Posted 1 year ago
Exactly what I ordered. Did the job perfectly.
Posted 1 year ago
If the item is not a stock item Cassells will go out of their way to source it. Also they have a really good range of items at really good prices.
Posted 1 year ago
It was good and got delivered quickly to just a shame I could get a longer hose
Posted 1 year ago
Unfortunately our order was cancelled the following day due to lack of stock. I wonder why my order was accepted if there was no stock!
Posted 1 year ago
Excellent service.
Posted 1 year ago
Just what is needed. At a very good price and promptly delivered. Thank you
Posted 1 year ago
Ordered some garden tools from Cassells easy to see what you wanted, a very good price and delivered in a couple of days just as promised. Very happy and definitely use again.
Posted 1 year ago
Very goos
Posted 1 year ago
The product was exactly what it said.
Posted 1 year ago
Good. Would do business again with this company.
Posted 1 year ago
Brilliant service. Item as described and value for money.
Posted 1 year ago
Cassell's Industrial Products is rated 4.49 based on 365 reviews