Name: Cassell's Industrial Products
Rating: 4.49

Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service, Courier
average delivery time	Within 5 Days
on-time delivery	Greater than 92%
accurate and undamaged orders	Greater than 92%
Customer Service
communication channels	Telephone, Email

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Phone:

01623622439

Location:

60 Littleworth, Mansfield, United Kingdom

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“We only got the label not the product with it. They did send a replacement but it was too late for the job! The packer was too busy to think, or lazy ?”

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Posted 8 months ago

“Had a 2 day delivery and it was delivered 4 days later good job I was not in a hurry.”

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Posted 8 months ago

“Ordering process simple but hadn't even despatched the goods yet on the day they were supposed to have arrived. I had to chase up, nearly missed an important deadline.”

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Posted 1 year ago

“Ordered a mitre block, Cassell's took the money and then the day after informed me that they didn't have it in stock. Money returned in about 10 days. Poor way to run a business!”

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Posted 1 year ago

“You advertised a heavy duty outdoor patio table cover, blah blah blah. In fact it was a Draper patio table cover, just like a polythene bag with a few flimsy eyelets. Absolutely not heavy duty, and it will be lucky to last a few weeks never mind a winter. Will not trust the descriptions from this company again”