Cashmere & Cotton Reviews

Name: Cashmere & Cotton
Address: Unit 1&2, Bakery Offices, Gunnery Mill, Unit 1&2, Bakery Offices, Gunnery Mill, Cheshire East
Rating: 4.86

4.9 Rating 1,759 Reviews

97 %

of reviewers recommend Cashmere & Cotton

4.9

Based on 1,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with this company is second to none customer service a very rare thing these days but thus company havre it all”

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Posted 1 year ago

“Super colour. Very pleased with purchase”

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Posted 1 year ago

“As always excellent .Communication and advice appreciated”

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Posted 1 year ago

“Consistently excellent products and customer service. I won't own up publically to how many of Cashmere and Cotton jumpers I have bought over the past few years but they continue to impress.”

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Posted 1 year ago

“Excellent products and customer experience”

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Posted 1 year ago

“Excellent order received very quickly.”

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Posted 1 year ago

“Excellent in every way”

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Posted 1 year ago

“Most friendly and delightful ladies to assist with choosing garments and advice on colours I have used Cashmere Cotton for many years Thank you for your service”

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Posted 1 year ago

“Such a lovely company to deal with. Helpful and friendly ladies who give good advice and who are very customer focused.”

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Posted 1 year ago

“I have been a customer for some years and it is my favourite shop, the service is exceptional as is the quality. I have recently had a few earlier jumpers refurbished and they have come back like new. Thank you”

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Posted 1 year ago

“Love my new lime green cardigan, but I wish extra small was really extra small. The sizes are too big.”

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Posted 1 year ago

“IMy experience dealing with Cashmere and Cotton is very positive. Easy to order and return items delivery is very prompt . I have made quite a few purchases over the years and would highly recommended the Company and product.”

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Posted 1 year ago

“Love,love,love this sweater, I have a few from Cashmere & Cotton this is absolutely my new favourite ❤️ Pay day can’t come quick enough for anther colourway!”

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Posted 1 year ago

“Great company. Good quality products. Prompt delivery. Easy returns. Quick response to any queries. Would recommend.”

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Posted 1 year ago

“Once again a beautiful sweater from Cashmere and Cotton. I bought the navy Breton in M/L. But the sizing is disappointingly small. I’m a small size 18 and this sweater is supposed to be a relaxed fit up to size 20. It’s skin tight. Hoping it’ll ‘relax’ once hung up for a while as I’ve been waiting for this sweater to come back in stock in navy since last Winter.”

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Posted 1 year ago

“Thankyou for my”

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Posted 1 year ago

“Usefu/on trend and very petty. Relaxed”

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Posted 1 year ago

“I didn’t receive it”

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Posted 1 year ago

“My wardrobe has so many cashmere and cotton garments! I wear the oversized white shirt as my go to staple with one of my shirt or long sleeved kimonos. The cashmere washes so well in the machine and is high quality. I cannot fault the garments and the customer service is excellent. Always friendly and efficient. Fabulous.”

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Posted 1 year ago

“I have received two cashmere items now but unfortunately both have had to be returned because they were too big. Both S/M which is my normal size. It's such a shame and so disappointing as the quality is outstanding. Also the attention to detail is impressive. Maybe sizing could be looked at and improved on. I would be interested to know if other customers are experiencing the same problem.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for taking the time to feedback to us on your recent purchases. We are sorry to hear that your items were not suitable due to sizing and apologise for disappointing you, as you seem delighted with the quality and styling. We do stock, 3 different fits, these being Classic Fit, Relaxed Fit and Oversized Fit and it is worth checking the website for these categories as our styling does generally tend to be very relaxed and oversized. A classic fit item may be the best option for you? In view of similar feedback, we are looking to introduce additional sizes into our product range, ie XS and XL for future ranges which we hope will help to overcome some of the issues you have highlighted. Many Thanks for your valued comments. Tracy

Posted 1 year ago

Cashmere & Cotton is rated 4.9 based on 1,759 reviews