“Very pleased with the tailored car mats, they fit perfectly. My only niggle is that the edging on the drivers mat has not been stitched correctly on one side and the carpets raw edge is visible. Hope it doesn't get any worse.”
“The fit of the mat is very good the only thing that lets it down is the fastening hole just a fraction big so doesn’t secure as it should apart from that a lovely fit”
Hi Mark, thanks for the feedback
I've dropped you an email as there is clearly something not quite right that we need to rectify for you
The clips should seurely click into place
I'll get this resolved for you
“Excellent service. I bought the premium mats and they are excellent quality and far superior to any others I have seen. I would have given 5 stars if they supplied replacement carpet screws for their design.”
Hi Simon
Thanks for your review, and postive feedback
We do supply replacement screws where fitted, I've got your car listed as fixed points, so not needing them
I'll drop some in the post to you
Please let me know if we can help in any other way
Thanks for taking the time to review us Roger
You opted for the Heavy Duty Rubber mats, You wont be disappointed
Should there ever be an issue, please get in touch
“Mats are Good quality, however it said for 2011 -2020 model Grand CMax but the drivers mat has the wrong clip fittings (oval not round) and it catches under the clutch pedal every time.e you push the pedal down.”
Hi Chris, Thaks for the review
I'm sorry there is an issue with your order
I'm keen to rectify this for you
Please respond to the email I've just sent you, so I can help resolve this for you
Hi Alan
Thanks for taking the time to review our product and service
Rubber does carry an odour, sadly this is magnified a little in hot weather and further so within a small environment like a car
It does reduce and go
If you find this problematic, please get in touch, we are happy to help
“The car mats were good quality and as ordered, but the passenger one lacked the holes to fir it in place on the manufacturer's securing clips, and the drivers side did not have the correct type of fittings. I had to transfer the ones from the old mats, and cut holes in the passenger mat.”
HI Dhanahang
Thankyou for taking the time to review us
Please let me know if there is anything else we could have done to gain that extra Star from you
We are always keen to learn
