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Car Keys Solutions Reviews

4.9 Rating 4,189 Reviews
97 %
of reviewers recommend Car Keys Solutions
4.9
Based on 4,189 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Car Keys Solutions Reviews
Visit Website

Phone:

020 3603 5556

Email:

contact@carkeyssolutions.co.uk

Location:

142-144 East End Road,
East Finchley
London Borough of Barnet
N2 0RZ

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Anonymous
Anonymous  // 01/01/2019
Company doesn't deserve one star. The 3hr time slot nearly elapsed, so I called them. They told me the technician was 3 mins away, but is stuck on another job. I was next and he'd be along shortly. They call back 10 mins later saying it could be as late as 6pm! Then changed it to 5pm. Come 5pm i'd had enough and cancelled the appointment. Thanks for wasting 5 hrs of my day, costing me money and my evening plans! See you next Tuesday's! I can't confirm I got a refund just yet. They want to hold my money for 5 days too now. Mugs!
Helpful Report
Posted 6 months ago
Hello Mr. Adam, We’re genuinely sorry for the frustration caused on this occasion. We completely understand how disruptive long delays and changing arrival times can be, especially when you’ve set aside your day and made plans. Unfortunately, earlier jobs can sometimes overrun, but we accept that our communication and time management fell short here, and for that we apologise. Regarding the refund, this is currently being processed in line with our payment provider’s standard timescales, which can take 3-5 working days to reflect back in your account. If you’d like to contact us directly, we’d be happy to confirm the status for you. We appreciate the feedback, as it helps us improve how we handle scheduling and customer updates going forward. Kind Regards, Car Keys Solutions Team
Posted 6 months ago
Booked an appointment 10 days in advance then they cancelled it the day before I was due to visit and arranged it for another 4 days later, when I finally got to my appointment within 10 minutes I was told there was nothing they could do and I should contact Mercedes. So unhelpful but kept mentioning about the free diagnosis I received as if I should be grateful !
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Posted 6 months ago
Thorough. Success with a key for difficult and aged car.
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Posted 7 months ago
Thank you for your fantastic review! We’re really pleased our solution worked for your difficult and aged car key. We appreciate your trust and are here if you need us again. Kind regards, Team Car Keys Solutions
Posted 6 months ago
Really excellent service and the mechanic was so knowledgeable. I had an imported car which required a special key but everything was no problem at all. Highly recommended
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Posted 7 months ago
Thank you for your fantastic review, Andy! We’re really pleased our mechanic could handle your imported car key and that everything was no problem. We appreciate your recommendation and are here if you need us again. Kind regards, Team Car Keys Solutions
Posted 6 months ago
Exceptional service at a great price, Well pleased so far.
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Posted 7 months ago
Thank you for your fantastic review, Mr. Brown! We’re thrilled you found our service exceptional at a great price and that you’re well pleased so far. We appreciate your trust and look forward to helping you again if needed. Kind regards, Team Car Keys Solutions
Posted 6 months ago
Great prompt service professional job very happy 2nd time I’ve used this company top notch
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Posted 7 months ago
Thank you for your fantastic review, Terry! We're thrilled you were happy with our prompt, professional service and that you’ve trusted us for a second time. We appreciate your top-notch feedback and look forward to helping you again if needed. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Very friendly
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Posted 7 months ago
Thank you for your kind words, Alaba! We’re glad you found us friendly and we’re here whenever you need us. Kind regards, Car Keys Solutions Team
Posted 7 months ago
They repaired my key that had water damage, very effiecent and easy process. Thank you!
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Posted 7 months ago
Thank you for your fantastic review, Mr.! We’re thrilled the water-damaged key was repaired efficiently and the process was easy. We appreciate your kind words and are here if you need us again. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Ca Keys are very professional . They attended and resolved the issue within few hours of the call. I'm so happy I'm back on the road. Excellent work by the engineer.
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Posted 7 months ago
Thank you for your fantastic review! We're thrilled you found our team professional and that we got you back on the road quickly. We appreciate your kind words and are here if you need us again. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Very responsive, friendly and professional. Would highly recommend and would definitely use again - but hopefully I won't lose my keys again!
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Posted 7 months ago
Thank you for your kind feedback! We’re pleased to hear you found our service responsive, friendly, and professional. We really appreciate your recommendation — and we hope you won’t need us again too soon, but we’ll be here if you do! Kind regards, Car Keys Solutions Team
Posted 7 months ago
Key solutions was great from the first phone call to book my appointment and the installer was extremely helpful and explained everything to me and made sure that I understood everything before he left! Definitely recommend ⭐️⭐️⭐️⭐️⭐️
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Posted 7 months ago
Thank you so much for your wonderful review! We’re delighted to hear you had a great experience from the first phone call through to the installation, and that our installer took the time to explain everything clearly. Your recommendation means a lot to us ⭐️ Kind regards, Car Keys Solutions Team
Posted 7 months ago
Excellent service on your doorstep
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Posted 7 months ago
Thank you for the brilliant feedback! We’re glad you found our doorstep service excellent. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Very happy with the service
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Posted 7 months ago
Thank you for the brilliant feedback! We’re glad you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Got my ghost immobiliser installed and it turned out to be faulty ( car starting without having to put code in) chased customer support for help for a whole week , everytime I called , this guy David from Coventry told me we will call you back and sort it etc .. he never once called me back everytime i had to call the branch , now i am stuck with a faulty ghost and no support whatsoever.
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Posted 7 months ago
Absolutely brilliant. Very honest. Paragraph I thought it might be a coding issue with my range Rover key It was merely a £15 battery. Paragraph highly recommend. Thank you very much.
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Posted 7 months ago
Thank you for the brilliant feedback! We’re glad it was simply a £15 battery and that you’d highly recommend us. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Very good customer service and excellent service on,very,very happy with my service 😀 👍
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Posted 7 months ago
Thank you for the fantastic feedback! We’re thrilled you had a positive experience with our service and that you’re very happy with the results. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Super friendly professional staff, thank you very much
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Posted 7 months ago
Thank you for the fantastic feedback! We’re thrilled you had a positive experience with our friendly, professional staff. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
I would be making reference to a man called Nick of Car Keys Solutions. This guy is a great example of a well-seasoned front line role player. His customer service rating is Top Notch in my candid opinion. I will also give kudos to one of thier engineers named, Vlad. He is highly professional and humble. He executed my car key programming with high level expertise and precision. These two guys made a highly satisfactory and professional turn-around from my earlier experience with a guy called Chris and a very rude lady who told me off over the phone and wouldn't even hear me out trying to explain my complaints. Overall, Car Keys Solutions proved to be a company to reckon with. I will highly recommend Car Keys Solutions. Just ask for 'NICK'.
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Posted 7 months ago
Thank you for the fantastic feedback! We’re thrilled Nick and Vlad delivered a top-notch service, and we’re sorry to hear about your earlier experience. We’ll share your kind words with the team and ensure your next interaction is seamless. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Great service. Nice people. Great job.
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Posted 7 months ago
Thank you for the fantastic feedback! We’re thrilled you had great service and that our team did a great job. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
The driver came within the time arranged, at the earler end of the allotted window. He was extremely diligent and prefessional and worked quickly to fix the problem - he took time to explain to me what needed to be done, above and beyond what was required, identifying a problem with the ignition coil I would not hesitate to recommend Car Key Solutions to anyone. Thanks !
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Posted 7 months ago
Thank you for the fantastic feedback! We’re thrilled the driver arrived within the arranged time, was diligent and professional, and clearly explained the issue. If you need anything else, we’re here to help. Kind regards, Team Car Keys Solutions
Posted 7 months ago
Car Keys Solutions is rated 4.9 based on 4,189 reviews