Carbeth Plants Reviews

Name: Carbeth Plants
Address: Lochend Road, Gartcosh, North Lanarkshire
Rating: 4.13

4.1 Rating 1,313 Reviews

76 %

of reviewers recommend Carbeth Plants

About Carbeth Plants:

Carbeth Plants is an independent business from Scotland with over 20 years experience in plants and gardening. We strive to deliver the best plants, trees, gifts and more direct to a customers door for the best prices.

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Carbeth Plants 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, fast delivery, beautiful little tree, lovely shape and very healthy”

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Posted 4 months ago

“Lovely , healthy tree delivered on the day it was promised. Am very pleased.”

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Posted 4 months ago

“Ordered some lucky bamboo it arrived in great time well wrapped and with plenty of water. Will definitely use again thanks”

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Posted 4 months ago

“From start to finish my experience of this company was brilliant, especially from Abigail! I made a silly mistake but it was rectified without any problems. Also, the recipients of the lemon tree loved it and were very impressed! Thank you”

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Posted 4 months ago

“Ordered red christmas cactus and pink one delivered. So dissapointing/”

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Posted 4 months ago

“It’s the value of the plants and free delivery that keeps me returning. Also excellent customer service. Thank you”

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Posted 4 months ago

“I am delighted with both my tree and the Christmas wreath. Healthy tree and fresh wreath full of berries. On line ordering was simple and delivery was speedy. I have no hesitation in recommending Carbeth Plants.”

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Posted 4 months ago

“Great service but very disappointed with the tree sadly. A very strange shape indeed.”

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Posted 4 months ago

“Beautiful plant and exactly as described. Well packaged and delivery was quick”

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Posted 4 months ago

“Purchased a 'Diamond Wedding Rose' for family members using the online service. Delivered on time and can't wait to see it bloom next year. Helpful that Carbeth Plants say in the description that due to the time of year, the rose will not be in flower and will be cut back.”

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Posted 4 months ago

“Plant arrived safely and on time. Healthy plant. Looking forward to the flowers.”

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Posted 4 months ago

“Very small for the price”

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Posted 4 months ago

“Lots of choice. Very happy with communications and delivery options.”

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Posted 4 months ago

“Christmas tree was lovely. Well fone”

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Posted 4 months ago

“Absolutely disgusting service and now I am left with a tree that cost £65 that I could have bought from Tesco or Asda for about £30. Firstly on October 7th I placed a pre order for a Colorado blue spruce and paid £100 to these cowboys happy in the knowledge come this Christmas I will have a potted 5ft blue spruce which once Christmas is over I can plant in the back garden. Earlier last week I received an email saying my order had been processed and I will be expecting my tree shortly... happy days I thought. The following day I received an email saying sorry we are out of 5ft blue spruce Christmas tree but we can offer you a 4ft one or an alternative tree such as a Norway spruce plus £5. Obviously unhappy at this I tried to phone and on the 100... yes 100 occasions I phoned it become apparent theses cowboys don't answer the phone, I did comment how they can answer emails pretty quick though. Being so near to Christmas now, and having a look on google I couldn't find an alternative blue spruce so I reluctantly decided to take a 5ft Norway spruce. I was told this would be delivered on Friday of last week, it never turned up and I had to chases it with the courier myself, it eventually arrived tuesdatb(4 days late) Let's just say the tree is a Man's 5ft (over exaggerated) and if measured by a woman it's very much nearer the 4ft mark. It also has more holes in it than a fishing net, is crooked and has saw marks along the trunk. It is green though and it has pines so I suppose that something. Contacted trading standards about these clowns and false advertising but was told as long as they offered a full refund they have done everything right, this doesn't take in to account they had my money for 8 weeks gaining interest and didn't put my order to one side / reserved. Obviously customer satisfaction is the last thing on these cowboys mind, I recommend everyone reads the reviews before giving these idiots money, if you do order expect to be disappointed. They gave me £20 back as a good will gesture, I will just buy loads of tinsel and even though you can't polish a turd / tree I might be able to get this turd / tree to sparkle a little. Please don't buy from here, I won't be doing again!”

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Posted 4 months ago

“Unfortunately this email, asking for my review, has been sent to me before Carbeth plants have bothered to even respond to a complaint I sent two days ago, via email, phone and their contact address. So this only adds to my dissatisfaction. Rather than go into too much detail…The ‘four foot’ tree was just over three foot, the bottom of the tree looked like it had been eaten by a wolf and their choice of delivery method (a company called DX) was fraught with delays and miss information. Apart from that….At least the tree arrived.”

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Posted 4 months ago

“Utterly disappointed !! and underwhelmed. Waste of money.”

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Posted 4 months ago

“I recently purchased several plants from Carbeth Plants, after pre-ordering a LIVE pot grown 4ft Blue Spruce Christmas Tree in November. Both the two house plants that I ordered and the two external plants I ordered turned up on time and in good condition. Well packed and as described - the Christmas tree looks and smells stunning plus the terracotta potted Christmas Rose was also beautiful and already shown new leaves! I also ordered Euphorbia lactea Cristata (pink tipped cactus) and a cute little Peperomia Pepperspot for the bathroom. Very happy with all of my purchases - will be using again. Would of been 5/5 but a tad on the pricey side compared to other supplier, however the plants are all lovely and worth it for occasional special buys.”

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Posted 4 months ago

“Terrible customer service! I contacted by email on the day my Christmas tree was delivered (19/11/2024) and still no resolution to my problem! I ordered a 5ft potted Christmas tree. Upon arrival I noticed it was not able to sit up in its pot. Leaning over and not stable. Not to mention, the tree was an entire foot shorter than it was meant to be! Only 4ft tall! I expect a refund for the difference of price between a 4ft and 5ft tree as I was truly scammed! I sent photo evidence with a measuring tape. I even told the company I local and willing to return the tree. It’s now been 3 weeks, without responding! I would most definitely NOT recommend this company!”

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Posted 4 months ago

“When I saw this cute lil tree I knew I had to get one for my studio this Christmas! Delivery was fast with great communication, and it arrived looking fresh and lively! I'm going to be making this lil number my pride of place throughput the year and in years to come!”

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Posted 4 months ago

Carbeth Plants is rated 4.1 based on 1,313 reviews