Carbeth Plants have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Oh I bought a few plants each plant wheir well cared for little stakes to keep the plants upright great Christmas tree iv bought for front garden moist soil price were reasonable delivery quick I’ll definitely buy again in the future months thanks Carbeth Plants I’m happy 😃
”
- Lorraine C
“
Received my order today must say for the price I paid very disappointed with the size of the plants .
”
- Sarah S
“
Love the Christmas tree . Looks really healthy. Beautiful colour . Great price and great delivery. On time and in fab condition. It doesn’t look like the picture but we love it.
”
- Andy L
“
Super fast delivery of three large and healthy rhubarb plants. Very happy, thank you :)
”
- Heather B
“
Oh I bought a few plants each plant wheir well cared for little stakes to keep the plants upright great Christmas tree iv bought for front garden moist soil price were reasonable delivery quick I’ll definitely buy again in the future months thanks Carbeth Plants I’m happy 😃
”
- Lorraine C
“
The effort and dedication shown by your team were clearly visible in every detail, from the careful packaging to the prompt delivery service.
”
- R .
“
when it arrived the plugs had fallen out all of the plastic parts and were all ontop of eachother, wouldn’t be surprised if they’re dead. for £20+ this is terrible and i will be looking for a refund
”
- James R
“
Order was placed, accepted and marked as ‘on its way’ only subsequently to receive an email a few days later stating that the item was out of stock.
I have received a refund but this does seem an unnecessarily disappointing experience which does not reflect well.
”
- Darren
“
8 emails in and I still haven't received a refund for the missing plants or even some sort of communication other than the automatic response telling me they will get back to me.
”
- Hannah L
“
To the team at Carbeth Plants Ltd,
I would like to express my sincere appreciation and heartfelt gratitude for the outstanding service I received from your company.
”
- R .
“
The primulas arrived well packed and in good condition.
I oredered those thta were garden ready and wintetr flowering, and about 3 weeks after planting some are showing buds and flowers. They are very sturdy pants.
Thye arroved very soon after ordering.
I recommend Carbeth Plants for their service and quality f the plants.
”
- Gillian S
“
Great service and delivery of a lovely plant
”
- Lesley A
