Carbeth Plants have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Love the Christmas tree . Looks really healthy. Beautiful colour . Great price and great delivery. On time and in fab condition. It doesn’t look like the picture but we love it.
”
- Andy L
“
My tree was lovely but I thought it came with a pot especially at the price I paid which was very expensive
”
- Mrs S E
“
Ordered my first Christmas wreath from Carbeth Plants and I am very pleased with my purchase. The quality and price are great.
”
- Susan M
“
Bought for mum and dads 40th anniversary they said it’s a thoughtful lovely present to keep for years. Good symbol and fast delivery
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- Ainsley M
“
Great service and delivery of a lovely plant
”
- Lesley A
“
Good selection of plants available for special occasions.
Easy to order online and delivery prompt.
”
- Ann C
“
Terrible company. Ordered 6 tomato plants - only 3 delivered which were crushed and in a very poor state. photos sent, they claimed plants were OK and would recover...not a chance. Despite claims for full refund they stall and fail to reply 'will get back to you in 48 hours' - they don't!!
Avoid like the plague................
”
- MR J D
“
Enclosed was a generic letter telling me there were no asparagus in stock and I couldn’t have a refund as I was an Amazon prime customer (even though the order was via B&Q not Amazon).
”
- A V
“
Ordered two plants, came in a postage box. Leaves half dead, paid 32.00. Won’t refund. Never again. Bought via B and Q site.
”
- Terry G
“
The primulas arrived well packed and in good condition.
I oredered those thta were garden ready and wintetr flowering, and about 3 weeks after planting some are showing buds and flowers. They are very sturdy pants.
Thye arroved very soon after ordering.
I recommend Carbeth Plants for their service and quality f the plants.
”
- Gillian S
“
Great service and delivery of a lovely plant
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- Lesley A
“
I have not seen the plant as it was a gift. However for the excellent service received from picking plant to getting it to our friends before Christmas was fantastic, hopefully they can enjoy many years watching their Camellia garden plant grow.
”
- Anonymous