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Carbeth Plants Reviews

4.1 Rating 1,305 Reviews
B
Happiness Grade
Read Carbeth Plants Reviews

About Carbeth Plants:

Carbeth Plants is an independent business from Scotland with over 20 years experience in plants and gardening. We strive to deliver the best plants, trees, gifts and more direct to a customers door for the best prices.

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Carbeth Plants have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

92.21%
Industry Average
Millenium asparagus x 3 arrived today... photo attached. Good quality... long roots and growth bud. Bed in preparation already... manure + more manure... grit and sand in compost for free drainage as best possible . Service, price and delivery spot on. Looking forward to these cropping in future years... when established. Thank you :-)
- Anonymous
kindling was good, 8% moisture content all willow or similar but since sold by weight and low moisture is top quality stuff aat a good price point.
- Liam C
Excellent quality, good price, well packed and delivered quickly.
- John K
A-

Delivery - Fast

88.46%
Industry Average
Millenium asparagus x 3 arrived today... photo attached. Good quality... long roots and growth bud. Bed in preparation already... manure + more manure... grit and sand in compost for free drainage as best possible . Service, price and delivery spot on. Looking forward to these cropping in future years... when established. Thank you :-)
- Anonymous
Excellent product. Prompt delivery and well-packaged. Bulb produced nine separate flowers in vibrant red. Highly recommended
- Lesley C
Pleased with fast delivery. However a lot of the logs were so large I've now had to buy a log splitter
- Brian N
F

Refunds - Difficult

31.11%
Industry Average
i ordered and paid for 3+lesser periwinkle vinca minor bowles.have not recieved them. please deliver or refund
- Anonymous
Was a returning customer. Paid for next day delivery and submitted the order 3 hours before the deadline but arrived 2 days later. I emailed but just had a reply detailing the time to expect it. No apology or refund for the additional money paid for the ‘express’ delivery. So a disappointing experience.
- Unhappy R
an email requesting a refund was responded to with "your parcel is on its way" and blaming Royal Mail's tracking system.
- Linda C
93.47%
Industry Average
Millenium asparagus x 3 arrived today... photo attached. Good quality... long roots and growth bud. Bed in preparation already... manure + more manure... grit and sand in compost for free drainage as best possible . Service, price and delivery spot on. Looking forward to these cropping in future years... when established. Thank you :-)
- Anonymous
I have ordered cat grass x4, although it arrived a little bit tired, it picked up within a few days and it looks fabulous and lash. A five star customer service, who seem to be working 24/7 seven days a week. I sent an email Saturday night, and when woke up on Sunday morning the reply was in my inbox, to which I replied and got a response Sunday afternoon. Fabulous service, thank you Heather and team!
- Iwona R
Very good products, and amazing customer service Claire. 5 Start peace lily.
- JEANNINE W