Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Woodford
Rating: 4.95

5.0 Rating 859 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford
Woodford
GL13 9JR

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Canoe and Kayak Store 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, email communication friendly yet professional. Amazing delivery service.”

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Posted 1 year ago

“Excellent service. Great communication, competitive price and speedy delivery. Thanks very much”

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Posted 1 year ago

“The personal touches that are lost now days are not with these guys 👍 Many thanks I’ll be shopping with you again soon Thanks Paul Johnson”

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Posted 1 year ago

“I phoned for advice about buying a pair of sit-on-top kayaks nearly two years ago. I delayed buying immediately (pandemic; retirement; a house move), but now being much more settled I returned to the plan. I stayed with Canoe and Kayak Store because I remembered how careful and thoughtful the advice had been; once again they gave outstanding service, being friendly and helpful in phone and email communication. Their advice for a couple of sexagenarians returning to the water was spot-on, and the kayaks recommended - Islander Koa- are perfect for us. Delivery was amazingly quick, too, and the whole package - kayaks, paddles, buoyancy aids and kayak carriers for the car - came at a very decent price. Overall, a really impressive company delivering a first-class service.”

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Posted 1 year ago

“Went to the store in person having looked online but decided we needed to try PFD’s on before purchase. Amazing bloke, excellent customer service. Attentive and thorough without ever being obsequious. Incredibly knowledgeable, warm, welcoming and genuinely friendly. Didn’t make us feel like newbie idiots, took time to ensure he really understood what we needed. Didn’t try and upsell us anything, put us under zero pressure. Honestly one of the easiest and most straightforward shopping experiences our lives. Prices extreme competitive, even compared to online only stores.”

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Posted 1 year ago

“Purchased a number of times from the Canoe and Kayak store. Always spot on with stock levels and fast to dispatch. Prices are the lowest I've seen on the net. If ever there's a question they're always very helpful. Thoroughly recommend them as a good retailer.”

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Posted 1 year ago

“Spoke to Richard who was super helpful especially with what type of clothing I should be wearing for my upcoming paddleboarding trip. He was totally honest and not trying to sell me stuff for the sake of it. Thanks Richard 😊 will def recommend to my friends”

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Posted 1 year ago

“Simple to order. Notified quickly of out of stock item. Other item sent immediately. Great communication”

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Posted 1 year ago

“I recently purchased the Railblaza C-Tug Canoe and Kayak Trolley after finding it very well priced at Canoe and Kayak Store. Their communication after the online purchase was excellent, and delivery very quick indeed with the trolley arriving before 8:00am the next morning. I had a follow-up email checking I was happy with the purchase, which is definitely the case. This is the second C-Tug trolley we have bought and can't speak highly enough of them. All in all, very very happy with the service and the product. Will definitely be a repeat customer.”

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Posted 1 year ago

“FANTASTIC Customer Service and store!”

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Posted 1 year ago

“Great service and great product. Will definitely keep buy from Canoe and kayak store and recommend to others.”

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Posted 1 year ago

“Excellent selection of kit, great delivery & communication. A really straightforward shopping experience showing what customer service should be.”

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Posted 1 year ago

“Always helpful and will give advice when asked. I would highly recommended the Kayak Store”

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Posted 1 year ago

“Great service from these guys, even when I was really indecisive about delivery timing they were happy to make last minute changes, and also were careful to ensure a safe delivery -I ordered kayak plus all the bits so it was quite a large order. They were ready to make the delivery within two days of me placing the order. After care is also great, the locking catch on my two part paddle broke a month after delivery and on the back of an email enquiry they shipped the replacement part within a couple of days. Thanks guys, if I buy anymore kayaking gear it will be from you. cheers Jon”

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Posted 1 year ago

“I couldn't be happier. The staff were super helpful, my purchase arrived very quickly and for a great price. I will definitely be shopping here again!”

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Posted 1 year ago

“Staff very helpful and informative, ordered Kayak on Wednesday received on Thursday in great condition. Fantastic service and would highly recommend.”

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Posted 1 year ago

“Really helpful, friendly service. Great products at a reasonable price. Quick delivery. Thank you”

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Posted 1 year ago

“Good price and speedy delivery”

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Posted 1 year ago

“Great product and very impressed with cost, communication and delivery. Fantastic service all round. Thank you!”

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Posted 1 year ago

“Best price around for a C-Tug and free delivery to SW Scotland! Woohoo! Next day, FedEx delivery, alas new driver, wasn't familiar with our property, so next day after, success. Overall very satisfying with price, availability, delivery and notice via email of dispatch etc. Would recommend and would not hesitate to buy from this company in the future. Thanks, guys n gals all.”

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Posted 1 year ago

Canoe and Kayak Store is rated 5.0 based on 859 reviews