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Canoe and Kayak Store Reviews

5.0 Rating 859 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

Company Reviews

Product Reviews

5.0

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford
Woodford
GL13 9JR

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Canoe and Kayak Store 5 star review on 11th January 2023

Andrew Balmford

Canoe and Kayak Store 5 star review on 5th October 2021

Canoe and Kayak Store 5 star review on 16th September 2021

Canoe and Kayak Store 5 star review on 29th July 2021

Stephen Grainger

Canoe and Kayak Store 5 star review on 26th July 2021

Canoe and Kayak Store 5 star review on 24th July 2021

Canoe and Kayak Store 5 star review on 24th July 2021

14

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the lightweight 18ft 6in Wenonah Minnesota II from Richard and modified it for tandem use on nearby wild lochs. Took out the yoke (little need for portages in Scotland!) and replaced it with a matching aluminium thwart. Also installed a footbrace into a Wenonah Wilderness, all modifications with parts and sound advice from Richard and his team. Great service, knowledgeable advice, direct delivery and reasonable prices - would certainly use C&KS for any future purchases..”

Posted 8 months ago

“Very nice people to deal with, fast, responsive service combined with very competitive prices. Top Notch recommended. Keep it up folks.”

Posted 8 months ago

“Contacted by email to see if an item was in stock, had a very quick response. I missed my delivery and when I contacted Canoe and Kyak they responded straight away and then delivered my items to my house what more could you ask for, very impressed with the service Thank you”

Posted 8 months ago

“good prices and helpful staff plus good customer service”

Posted 8 months ago

“There was a slight issue with my order which was corrected very efficiently and with an outcome that I am thrilled with. I will not hesitate to recommend this store in the future. Thank you!”

Posted 8 months ago

“Best customer service ever and next day delivery. Also some gear in stock not available anywhere else.”

Posted 8 months ago

“I can only say I have received excellent communication and service on my recent Kayak purchase. I enquired on the lead time for a product expecting an email back within a day or two, instead I had a phone call within a couple of hours telling me if I completed my online order the product would be collected from the manufacturer the following day, and despatched. You cannot better service like this - and all with such competitive prices and free shipping. Win, win, win. Well done Canoe & Kayak Store. You get my future business.”

Posted 8 months ago

“Excellent next-day delivery for a great product at the right price.”

Posted 8 months ago

“Very fast delivery but unfortunately the trolley will not fit my Feelfree Moken 10 V2 due to the deep cathedral hull. Even with the adaptor rails the manufacturer admits it would not work properly.”

Posted 9 months ago

“Excellent service. Friendly staff and competitive prices. I will definitely be using them again.”

Posted 9 months ago

“5 Stars for Service! The staff at the Canoe and Kayak store were really helpful to get me some specialist replacement parts for my kayak. It involved liaising with the U.K. manufacturer of the boat to get the parts from the original manufacturer in China. I can't thank them enough for all the time they spent and the trouble they went to to get the bits.”

Posted 9 months ago

“Excellent store, next day delivery and competitive pricing.”

Posted 9 months ago

“Great service, quick delivery and very well priced.”

Posted 10 months ago

“Wonderful store with a huge amount of product knowledge. Just bought my 3rd boat from them and very satisfied.”

Posted 10 months ago

“Palm boots ordered at 14.30hrs arrived next day within 24hrs. Excellent service from Ben at the Canoe and Kayak Store. Will shop with them again. Recommended.”

Posted 10 months ago

“Purchased a Kayak last summer now recently a SUP on both occasions good advice and guidance for a novice to both sports. Good service SUP arrived next day great fun.”

Posted 10 months ago

“I had very good advice on the phone about fitting a compass to the boat and despite long lead times I'd seen elsewhere the boat arrived in store promptly. The store delivered the boat well ahead of the agreed time. Very please overall.”

Posted 10 months ago

“Very happy - good pricing & items sent out quickly 👍😀”

Posted 10 months ago

“I bought several items from the online store and I found the process from ordering to delivery very smooth and fast. I'm delighted.”

Posted 11 months ago

“Great service, kept me up to date with delivery. Kayak arrived well packed, no marks. Would recommend.”

Posted 11 months ago

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Canoe and Kayak Store is rated 5.0 based on 859 reviews