Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,656 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered within date and time specified. Driver excellent and helpful. Also staff excellent and helpful when I phoned re delivery timing.”

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Posted 3 years ago

“Friendly efficient and importantly great logs.”

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Posted 3 years ago

“Very pleased with my order delivered on time kept me informed all the time would use again”

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Posted 3 years ago

“Fantastic service, knowledgable people, I will definitely use them again.”

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Posted 3 years ago

“Great as always👍”

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Posted 3 years ago

“Very good and long lasting briquettes and also the same with Ash logs purchased at same time. Delivery was brillant - good pre delivery advice and driver called prior to arrival with time of arrival - Brilliant. Defo recommended, Thanks”

Calido Logs and Stoves 5 star review on 9th January 2023

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Posted 3 years ago

“As always with Calido logs excellent product and service from them, delivery excellent also. Will always recommend to people we know with woodburners.”

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Posted 3 years ago

“Great customer service, delivered on time on a euro pallet, fab! Through our close to the back garden which has never been possible before, good for our old backs 😀 James was polite, helpful and really friendly. A pleasure to use Calido 👍”

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Posted 3 years ago

“As always, briquettes arrived on time and as described. This is a helpful and efficient company. I wish there were more like them.”

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Posted 3 years ago

“Excellent all round. Great quality product - burn well, good heat. Great delivery (despite snow n ice). Good value. Very well protected/wrapped.”

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Posted 3 years ago

“Delivery was next day from scotland, Kirsty in the office was brilliant sorting eveything out for me,the wood burner looks great but not been fitted yet.Regards Chris.”

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Posted 3 years ago

“I cannot thank Calido enough for their amazing response to my desperate help for a load of logs just before Christmas. I contacted a local company beforehand, but no joy. I have to say that the guy that delivered the crate went well out of his way to place the crate as close as physically possible to my side gate. I will certainly purchase from Calido again. The logs burn amazingly well.”

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Posted 3 years ago

“As always very good service. The Palletline driver was simply outstanding. He couldn’t be any more helpful.”

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Posted 3 years ago

“friendly and efficient service!”

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Posted 3 years ago

“Always end up telephoning my order as this is my preferred means of ordering. Very helpful and friendly staff.”

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Posted 3 years ago

“Very prompt delivery”

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Posted 3 years ago

“Very good service as usual from Calido. We already had an empty pallet so decided to get a bulk bag. This filled around 60% of the pallet with enough wood for the winter. Great moisture content and prompt delivery.”

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Posted 3 years ago

“Excellent delivered as promised”

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Posted 3 years ago

“These guys know their stuff. Sorted us out with an awesome stove, plenty of kiln dried birch logs and installed in time for Xmas. The only drawback is, we have not moved from it. Transformed our cold house into a snug pleasant place to sit on the coldest days in just tee shirts. Thanks for sorting us out.”

Calido Logs and Stoves 5 star review on 28th December 2022

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Posted 3 years ago

“Great fuel products , very helpful from phoning the order in to delivering the product . The delivery driver excelled during the recent bad snow we had . Many thanks”

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Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,656 reviews