Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,445 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great logs. Faster delivery than most others.”

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Posted 1 year ago

“I received very pleasant and excellent service which was carried out promptly and at a most reasonable cost. Kirsty and Michael were both very helpful and Michael told me that some things did not need any work done which was most honest. I will certainly return when I need to. The parts below are not applicable as I collected my items.”

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Posted 1 year ago

“Previous supplier now charging ridiculous delivery rate, liked what I read about Calido and decided to order, not disappointed at all. Great price, speedy delivery and good quality logs.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I recently bought a tractor mower from Calido and the experience couldn't have been better. Helpful sales, competitive price and efficient delivery and handover.”

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Posted 1 year ago

“I used to use Verdo briquettes and was so disappointed they ceased production. I have used these over the past two years and find them to be a great alternative. I would not order elsewhere as Calido are the only company I have found who make every effort to get the pallet as far as close to our back gate as possible (we have a partial chip drive). In the past I have had companies leave on the kerb or even in one case dump on the street. This company care about their customer base and surprisingly they are local.”

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Posted 1 year ago

“Products as described Easy ordering process Informed on chosen delivery date Delivery smooth with courier phoned before slot and on time”

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Posted 1 year ago

“Always an excellent service from Calido, the wood is great quality and the Palletline delivery guys are so helpful. Thanks again!”

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Posted 1 year ago

“Great service, great delivery and delivery cost. No issues at all and highly recommended. Will be ordering again in the near future.”

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Posted 1 year ago

“Very happy with the delivery yet again and pallet placed in my garage for me. I used these logs last winter and was very happy with the heat and the burn time so ordered the same again.”

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Posted 1 year ago

“Great service, item well packaged and delivered on time”

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Posted 1 year ago

“Really friendly helpful staff Got my chainsaw trousers in the right size Love Them ALSO bought logsnd kindling on day, all brill See u soon for more x”

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Posted 1 year ago

“Just started to use logs, very happy with quality”

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Posted 1 year ago

“Order was confirmed and delivered exactly as promised and the delivery driver was excellent giving advice on how and where it was best for me to store my pallets and then helped me get them into the garage!”

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Posted 1 year ago

“calido was exceptional from start to finish, purchased a Contura stove and a soapstone top from Kirsty and their service was outstanding”

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Posted 1 year ago

“Fantastic customer service at the store and also upon delivery going above and beyond what was promised re delivering the pallet across a loose stoned driveway- will definately use again”

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Posted 1 year ago

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you received fantastic customer service at both our store and during the delivery of your pallet. Providing exceptional service is a top priority for us, and it's rewarding to know that our team went above and beyond to exceed your expectations. We understand that sometimes the little things, like safely delivering across a loose stoned driveway, can make a big difference, and we're glad we could make your experience smooth and convenient. Your decision to use our services again in the future means a lot to us, and we can't wait to welcome you back. If you ever need anything or have any questions, please do not hesitate to reach out. We're here to assist you. Thank you for choosing us, and we look forward to serving you again soon! Best regards, Calido

Posted 1 year ago

“Ordered delivered on the day I requested, the driver Was brilliant put wood straight into my garage. All set for winter.”

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Posted 1 year ago

Thank you so much for taking the time to leave such a positive and thoughtful review. We are thrilled to hear that you had a great experience with our firewood delivery service and that we were able to meet your expectations for your upcoming winter preparations. Our team takes great pride in providing excellent service, and it's always rewarding to hear when our efforts have made a difference for our customers. We're delighted that our delivery driver's professionalism and efficiency stood out to you. We will be sure to pass on your kind words to our dedicated team members. Knowing that you are all set for a cozy and warm winter brings us immense satisfaction. We value your trust in us and look forward to serving you again in the future. If you ever need more firewood or any other assistance, please don't hesitate to reach out. Once again, thank you for choosing us, and we wish you a comfortable and enjoyable winter season! Warm regards, Calido

Posted 1 year ago

“Good quality wood- low moisture 👍 no problem with delivery- was very helpful. Highly recommended 👍”

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Posted 1 year ago

hank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our firewood to be of excellent quality with low moisture content. Ensuring that our customers receive the best wood for their needs is a top priority for us. Your recommendation means a lot to us, and we're truly grateful for your support. If you ever need more high-quality firewood or have any other requests in the future, please don't hesitate to reach out. We're here to assist you. Wishing you warm and cozy moments by the fire throughout the season! Best regards, Calido

Posted 1 year ago

“First class friendly service and John and kirsty always have good advice and product Chris and and the boys excellent installment”

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Posted 1 year ago

Thank you very much Andrew for your glowing review! We're delighted to hear that you received first-class, friendly service from John and Kirsty. Providing knowledgeable and friendly advice to our customers is a cornerstone of our service, and we're pleased to know that they were able to assist you effectively. It's also wonderful to hear that Chris and the team provided an excellent installation experience for your product. We take pride in ensuring that our customers are not only satisfied with our products but also with the installation process, making your experience as smooth as possible. Your kind words and positive feedback are greatly appreciated. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Calido

Posted 1 year ago

“I would highly recommend Calido Logs. Everything was so efficient from ordering to delivery. The quality of the logs are excellent. This is my 3rd order from them and I would not go anywhere else.”

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Posted 1 year ago

Thank you so much for taking the time to recommend Calido Logs and for being a loyal customer! We're absolutely thrilled to receive your positive feedback and hear about your consistently excellent experiences with us. Efficiency and quality are at the core of our service, and we're delighted that you found both to be top-notch, from the ease of ordering to the delivery of high-quality logs. Your continued trust in us and choosing us for the third time is a testament to our commitment to customer satisfaction. We greatly appreciate your recommendation and your support. If there's anything else you need or if you have any questions in the future, please don't hesitate to get in touch. We're here to assist you. Thank you for choosing Calido Logs, and we look forward to serving you for many more orders to come! Best regards, Calido

Posted 1 year ago

Calido Logs and Stoves is rated 4.9 based on 3,445 reviews