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C&A Building Products Reviews

4.8 Rating 4,807 Reviews
96 %
of reviewers recommend C&A Building Products
Company Reviews Product Reviews
4,398
 Metrics Info
4.8
Based on 4,807 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read C&A Building Products Reviews

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,,
Courteney Road, ,
Kent
ME8 0EZ

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A N DAVIS
Verified Buyer
“The product is great , deliver time from order to arrival on site . Was as described, but would be helpful if a quicker option was available even if a extra charge was charged .”
Helpful Report
Posted 8 years ago
Mrs I Wade
Verified Buyer
“Very happy with my order of fascia soffit cutting will order more plush delivery and service excellent”
Helpful Report
Posted 8 years ago
Mr S Comerford
Verified Buyer
“Excellent advice over the phone regarding my requirements. Purchased delivered within 5 days. Sean Comerford”
Helpful Report
Posted 8 years ago
Mr J Cluer
Verified Buyer
“From the moment of my initial phone call to final delivery al C & A were very courteous, friendly and efficient. Even when I realised that I had made an ordering error and my order was already loaded for delivery, Tom sorted out my problem and arranged a courier delivery for the item I had omitted. Your delivery driver was most helpful and cheerful too and put my stuff away safely for me. Thank you people very sincerely, I really appreciated your service. Kindest regards, Jack.”
Helpful Report
Posted 8 years ago
Mr R Bonell
Verified Buyer
“All the staff from telesales to delivery have a good rapore . The delivery was prompt with a call several hours before. I was helped to put stock into my garage without having to ask .”
Helpful Report
Posted 8 years ago
Mr J Riddoch
Verified Buyer
“Speedy and accurate service - very good”
Helpful Report
Posted 8 years ago
Mrs K Marshall
Verified Buyer
“Ordered black ridge slates fast and efficient delivery service Thank you”
Helpful Report
Posted 8 years ago
Mr K McCourt
Verified Buyer
“Excellent products, service and delivery”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Easy to order. Efficient delivery. Good communications. Overall a very satisfactory experience.”
Helpful Report
Posted 8 years ago
P Glazing
Verified Buyer
“Great service and free pens :)”
Helpful Report
Posted 8 years ago
Mr F Thomas
Verified Buyer
“very good product and very fast and on time”
Helpful Report
Posted 8 years ago
Mr E Duffy
Verified Buyer
“product description on website is very realistic ordering is very easy the tracking service on the website is very useful”
Helpful Report
Posted 8 years ago
Mr G Simpson
Verified Buyer
“Really helpful over the phone, goods as described and delivered within 2 days. Excellent service”
Helpful Report
Posted 8 years ago
Mr D Coster
Verified Buyer
“I was very impressed by what C&A had to offer. The ordering was easy however I had ordered the longest Ali extrusions so I had to wait a week whilst C&A got the kit from their suppliers. They provided updates to the order progress online and called me when it was time to deliver. The driver came on his own and with lengthy material I had to help unload and with a dodgy back that was a bit of a problem as he would of struggled on his own. I am impressed with the kit and can’t wait to have it erected. Would definitely order again”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Fast efficient service. Product just what was needed.”
Helpful Report
Posted 8 years ago
R Buchan Joiner
Verified Buyer
“Excellent product . Only one thing concerned me was the sagging of the 1m wide sheets This was more visible at the top of the roof.”
Helpful Report
Posted 8 years ago
Mr P Adamson
Verified Buyer
“Delivery, timing, product all good, only issue protective packaging a bit excessive, scratched part when removing from packaging as tape attached to protective film which had to be removed when removing packaging”
Helpful Report
Posted 8 years ago
Mrs H Andrews
Verified Buyer
“Very good.....advice on the phone excellent. Ordered at 9.30 on Monday and arrived next day at 10.30 all the way to Perth Scotland Looks a robust product”
Helpful Report
Posted 8 years ago
Mr R Hannah
Verified Buyer
“Dear C&A Thank you very much for your excellent service. Placed an order mid day and delivered before mid day the next day. Our builder was very impressed. THANK YOU”
Helpful Report
Posted 8 years ago
Mr A Martin
Verified Buyer
“While I am very happy with the product the sales service was very poor. I explained I needed to cover an area 2.5m long by 2.3m wide, I was a shored that you did one sheet that size. Luckily your order conformation arrived first but confirming one sheet ordered 2.5 x 0.7m you can understand my disappointment. I called and I was a shored that I could have a sheet 2.1m wide and another at 700mm. great. But half an hour latter your delivery manager then called to check the order, good job he did as the sizes were wrong again. The order was again corrected. Finally when your lorry tuned up with just the roof sheets and bars and NO FIXINGS. Another call from your driver to the depo, yes sir they will be on the next lorry out of the yard. However by 2.30pm I called again to be told yes your box of bits is here, and you will get them tomorrow. I explained this was no use to me I needed them today, after a while he agreed to get them out to me, which he did. Any way the roof is up and the job completed, but I do think your staff need some product training as there were far to many errors.”
Helpful Report
Posted 8 years ago
Dear Sir Thank you for leaving this review, I have looked at the order and there do appear to be a lot of notes on the order itself at various different stages, including the missing items at the point of delivery. We do apologies for this unusual level of service that has happened on this order. This time of year is always a little stretched with the school holidays putting extra work load on for deliveries to schools at this time, while also having restricted capacity due to staff having to take holidays with their children and suppliers also suffering the same issues. we do try to balance this with additional temporary Uni student placements, but they are not as conversant / experienced in all aspects of the process. We will of course be showing all involved this review and reinforce the importance of the processes at every stage. Yours C & A Building Plastics
Posted 8 years ago
C&A Building Products is rated 4.8 based on 4,807 reviews
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