While I am very happy with the product the sales service was very poor. I explained I needed to cover an area 2.5m long by 2.3m wide, I was a shored that you did one sheet that size. Luckily your order conformation arrived first but confirming one sheet ordered 2.5 x 0.7m you can understand my disappointment. I called and I was a shored that I could have a sheet 2.1m wide and another at 700mm. great. But half an hour latter your delivery manager then called to check the order, good job he did as the sizes were wrong again. The order was again corrected. Finally when your lorry tuned up with just the roof sheets and bars and NO FIXINGS. Another call from your driver to the depo, yes sir they will be on the next lorry out of the yard. However by 2.30pm I called again to be told yes your box of bits is here, and you will get them tomorrow. I explained this was no use to me I needed them today, after a while he agreed to get them out to me, which he did. Any way the roof is up and the job completed, but I do think your staff need some product training as there were far to many errors.
5 years ago
C&A Building Products has a
4.8
average rating
from
4,511
reviews
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