Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,358 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and was delivered on time”

Helpful Report

Posted 2 years ago

Thank you for rating Buxtons with 4 stars, John! We really appreciate your feedback and are so happy that our easy to order services, and quick delivery, met your expectations. Please let us know what we can do next time to get a full 5 stars.

Posted 2 years ago

“Came on time as ordered”

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Posted 2 years ago

Thank you for the 4-star rating, Harris! We're thrilled to hear that your order arrived on time as ordered. Your feedback is truly appreciated. Please reach out and let us know how we can make next time a full 5 star experience. Lue Wickes Digital Experience Team

Posted 2 years ago

“Good Price Good Delivery”

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Posted 2 years ago

“Goods supplied on time and correspond to order. No warranty, CE certification, nor operating instructions supplied with delivery. Warranty sorted as contacted directly by Husqvarna via email. Can contact Husqvarna for outstanding information, but surprised that assembly, operating and safety information not provided with tool, as this is a chainsaw attachment... Otherwise satisfied.”

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Posted 2 years ago

“Excellent service and delivery within a couple of days.”

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Posted 2 years ago

“Very easy purchase, quick delivery & good prices. Will come back again.”

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Posted 2 years ago

“Buxtons were fine. Royal Mail sent me an email to let me know they would deliver on Friday (48hrs) - but then didn't deliver until Saturday, which was a bit annoying”

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Posted 2 years ago

“Good, quick service. All good quality.”

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Posted 2 years ago

“Very good and fast delivery service.”

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Posted 2 years ago

“Good service and the delivery updates were very helpful. Would have given 5 stars but the box arrived sodden”

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Posted 2 years ago

“I was able to find a product that turned out to be quite hard to track down so the assortment was good. Price was good too.”

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Posted 2 years ago

“Good range of products and the prices seem reasonable. My order was delivered promptly and to have £75 as the carriage paid limit is fair. I've only given 4 stars as I found the website doesn't display well on an android phone but it may be my Samsung to blame. Ordering and payment were straight forward.”

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Posted 2 years ago

“The spring required was not the one as purchased, however, as the loppers were ANCIENT it was remarkable that anything near would fit. The adaption was the name of the game and it succeeded in being able to finally fit.”

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Posted 2 years ago

“A little disappointed to find the same product at Roy’s in Sudbury for £7:00 cheaper.”

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Posted 2 years ago

I want to thank you, Wendy, for your 4 star rating of Buxtons. I am glad that you are a returning customer, and I am sorry to hear about your disappointment in finding the same product elsewhere at a cheaper price. We value your loyalty and your feedback and will strive to make sure that our prices remain competitive. Thank you for your continued support. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Found purchase process easy and the product was delivered the next day.”

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Posted 2 years ago

“Easy website and good prices. only 4 stars as delivery infomation was not updated and i had to call to find when to expect item - it states 24 hours.. would use again..”

Helpful Report

Posted 2 years ago

Thank you for your 4-star rating, Geoff. We appreciate your feedback! We're happy to hear that you found our website easy to use and our prices competitive. We apologise for the delay in our delivery information. We are grateful for your understanding and loyalty – thank you for using us again! Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“Overall experience was really good, but on the part where I had written specific details of where the item was to be placed this was not carried out.”

Helpful Report

Posted 2 years ago

Thank you for your positive rating of Buxtons, Andrew! We're glad you had a good overall experience, and appreciate your feedback that your instructions were not carried out by the courier. We will strive to prevent this sort of thing happening again. Kind regards, Lue Wickes Digital Experience Team

Posted 2 years ago

“Thank you for the prompt delivery and note pad”

Helpful Report

Posted 2 years ago

Thank you Ian for your positive rating of Buxtons! We truly appreciate your loyalty as a returning customer, and are glad that our prompt delivery and note pad were satisfactory. We'd really like to make it a full 5 stars however, so please if you have time, contact us to let us know what we can do better next time. Thank you for your support. Lue Wickes, Digital Experience Team

Posted 2 years ago

“Easy to order. Delivery swift and bang on time”

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Posted 2 years ago

“Product arrived promptly when they said it would happy with the service”

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Posted 2 years ago

Buxtons is rated 4.9 based on 4,358 reviews